Gürhan Özcan

I am very pleased I went through Bookimed to book my necklift surgery. Confidence, my assigned medical co-ordinator was excellent. She answered every question I had and I had lots of them. She did her best to make sure all my needs were met. Dr. Gürhan Özcan is truly a professor and I was lucky I got him to perform my surgery. Along with his expertise, he is also kind and very caring. I even asked him on the spur of the moment to do a temporal brow lift together with the necklift. I will be forever grateful that he did, as I am 100% happy with the results. I highyly recommend this clinic.

I liked the communication with Bookimed. I liked communication with the coordinators and the doctor. I liked my driver and everyone was very nice. I hope my results will be as satisfactory as the experience so far! I was very happy that I did not have a lot of visible bruising or swelling. **Update ** after 4 months I am not as happy with my results as I thought I would be.

I had a septorhinoplasty with Dr Ergin Er at Istanbul aesthetics plastic surgery centre, and had an incredible experience!! Everyone was incredibly supportive and helpful. Elviira, my Bookimed coordinator, was amazing at answering any questions I had (which was a lot!) and making sure I felt comfortable throughout the whole process. I was checked up on after my visit and also when I returned after a few weeks, with full end-to-end support. I had a smooth transition to Yasin, my medical manager, who was flawless at arranging travel and all logistics and also incredibly helpful with aftercare instructions. I did not have to worry or take care of anything myself. The hospital was clean, modern and comfortable and made sure I was ok at all times. The staff were incredibly attentive and more than happy to help answer any questions I had and made sure I didn’t feel nervous going in. My husband who stayed with me throughout was also well taken care of (given meals and bedding to stay next to me overnight), which was hugely appreciated. My surgeon, Dr Ergin Er, was very professional and reassuring- I’ve previously had a septoplasty in the UK which he needed to correct as well as performing the rhinoplasty as we had planned. There were no hidden or extra costs and I’m finally able to breathe clearly (like I was supposed to when I had surgery in London). He clearly communicated realistic expectations and what would suit my face I’m currently almost a month postop and couldn’t be more thrilled with the results! He has done the most incredible job and it is better than I could’ve hoped for I can’t wait to see what it looks like as it heals further but he’s truly turned my biggest insecurity into my new favourite feature! The after-care was fantastic and the recovery process was very easy. All the staff at the hospital were incredible and took such great care of me which I couldn’t be more thankful for. Overall, I had an amazing experience and i’m so pleased with how it’s turned out. I was fully taken care of from the first message to now. Originally I was a bit nervous about travelling abroad for surgery and wasn’t sure what to expect but this whole process has been so easy and smooth that I would absolutely do it again and recommend it to others. Everyone was so supportive and great at calming my nerves and reassuring me throughout every step of the way. I couldn’t be more thankful to my surgeon and the rest of the team for the amazing work they did.

I was afraid to go to another country for surgery without knowing the language, but everything went well. A good interpreter accompanied me everywhere, and the hospital staff spoke English. Everything was well organised, from arrival to departure, with communication available practically 24/7. The interpreter was always available, and the doctor was very good and experienced. I liked everything. If the operation is extensive, as it was in my case, it is essential to take someone with you, as it was difficult to move around on my own in the hotel after the operation. I will only be able to assess the results of the operation later, when everything has healed.