Ruhat Tanli

I was on 29 September 2025 at Lockman hekim clinic for breast and eyelid reduction.All my fears and doubts were in vain. From the very beginning of my enquiry at Bookimed to the last taxi ride to the airport after the procedures, everything went without a single obstacle. Everything went smoothly and smoothly. We arrived very early, we were taken to the clinic and our interpreter Olga was already in touch with us. We were placed in a beautifully decorated room, on the same day all the necessary medical parameters were taken. The doctor clearly explained what would happen and how it would be done. We were in the clinic for 3 days and then to the hotel. It was also clean, beautifully designed, rich breakfast. I recommend Lokman Hekim and Dr Marat Yaman if you want to change your appearance.

I am very grateful to all the staff for their attentiveness and prompt assistance. I travelled alone, but I didn't feel lonely, I had support from all sides ☺️ Transfer is super, I didn't even expect that it would be so VIP, the drivers are very well-mannered, attentive, careful driving! The hotel is great, I got even more than положено👍🏼 The interpreter Olga provided all kinds of help, support and was always there for me! 🫶 I had a difficult operation on my nose, but Murat Yaman is a professional and did everything to the maximum and even more, I do not regret that out of all the options I was offered I chose him 🥰 I hope my nose will be beautiful) Thank you so much 😊

We were brought straight to the hospital after arriving. Good transfer! Olga, our interpreter, met us at the hospital. She was not only an interpreter but also a counsellor on many issues in Istanbul, as it was the first time we had been here. In the evening we took a blood test and in the morning I was operated. I came out of the anaesthesia easily, already in a new image. The doctor was very attentive, both before the operation, during the examination, and after. Service staff, very nice nurses, even though I did not understand them, but smiled doing their job and did not embarrass me. In the hospital I was with my husband only two nights, I felt good and we moved to the hotel (room large, clean with breakfast included!). We went to the dressing. There was always a transfer! Additionally I want to add about Istanbul - it is very interesting and mysterious city fairy tale! Thank you all who supported me from the very beginning of my decision and to the end! Peace, health and fulfilment of wishes! I recommend it!

I was hesitant at the beginning because I didn’t want what to expect. That changed since the min I landed. I had a wonderful experience and everything went smooth. From and to the airport to the hospital, the amenities and staff were all exceptional, just as described upon booking. They met and exceeded my expectations . The only thing I would improve is the night shift nurses could be a little more fluent in English instead of using google translator. Overall the whole team was really nice . Would definitely recommend this clinic !!

The stay itself was good, I felt comfortable. The only thing that bothered me was that the staff took a long time to deal with my requests. They were very friendly but I had to wait a long time to get what I needed, and sometimes I was forgotten. The aftercare also left a lot to be desired. I had a small problem, sent photos in the chat on Whatsapp as agreed and described the problem. It took 3 days before I got a reply and then I had to wait again for the surgeon to get back to me. I'm still waiting.