Yasemin Ongun
20
years of experience
4.4
Rating

Yasemin Ongun

  • Specialization: ENT doctor
  • 20 years of experience
  • Speaks:
    English
  • Workplace: Turkey, Istanbul, Hisar Hospital Intercontinental
  • ENT specialist with expertise in rhinoplasty, endoscopic sinus procedures, and pediatric ENT surgeries.

    Op. Dr. Yasemin Ongun is a specialist in Ear, Nose, and Throat (ENT) and Head & Neck Surgery. She graduated from Kocaeli University Faculty of Medicine in 2005. In 2008, she completed advanced training in Otology-Neurotology, Audiology, and Head and Neck Surgery at Hacettepe University.

    Dr. Ongun has worked in both public and private healthcare settings. She served at Şanlıurfa Mehmet Akif İnan Training and Research Hospital and held the position of deputy chief physician in private hospitals. She has performed many surgeries, with a focus on rhinoplasty, endoscopic sinus surgery, pediatric ENT procedures, otoplasty, and hearing-related operations.

Patient reviews

4.4
Good
167 patient verified reviews
1 star
5%
2 stars
0%
3 stars
5%
4 stars
15%
5 stars
75%
Rating breakdown
Doctor
4.5/5
staff
4.4/5
Facilities
4.7/5
Language assistance
4.5/5
Support
4.7/5
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Elena • Septoplasty (Deviated Septum Surgery)
Montenegro
Apr 24, 2025
Verified review.
We felt that we had a really caring team around us that we could trust
I would like to express a huge thank you to the Bookimed team for helping me organise a medical trip to Hisar Clinic for my son (16 years old) for septoplasty surgery. From the very beginning we received professional and empathetic support. Special thanks to Olga and Christina - they accompanied us at every stage, were on call 24/7, answered all our questions and helped us with any nuances. Thanks to them, as well as the coordinator Maria from the clinic, we managed to find a great doctor, a suitable date and a good price for the treatment. Everything was organised to a high standard: airport pick-up, transfers, consultations, the surgery itself and post-operative support. We felt that we had a really caring team around us that we could trust. Thank you very much for your participation and humanity. We are very happy that we chose you!
About Bookimed service
Хочу выразить огромную благодарность команде Bookimed за помощь в организации медицинской поездки в клинику Hisar для моего сына (16 лет) на операцию по септопластике. С самого начала мы получили профессиональную и чуткую поддержку. Отдельное спасибо Ольге и Кристине — они сопровождали нас на каждом этапе, были на связи 24/7, отвечали на все вопросы и помогали с любыми нюансами. Благодаря им, а также координатору Марии из клиники, нам удалось найти отличного врача, подходящую дату и хорошую цену на лечение. Все было организовано на высоком уровне: встреча в аэропорту, трансферы, консультации, сама операция и послеоперационное сопровождение. Мы чувствовали, что рядом действительно заботливая команда, которой можно доверять. Огромное спасибо за ваше участие и человечность. Очень рады, что выбрали именно вас!
MARCO MARTINEZ CONTRERAS • Cochlear implant placement
Mexico
Oct 6, 2024
Verified review.
I am pleasantly surprised and grateful to everyone who took care of me
Excellent experience. I traveled from Mexico to have cochlear implant surgery. First of all, I found this hospital thanks to the attention of Bookimed, they attended me very well, got the best option and started the whole process. At the beginning I was obviously a little bit afraid that everything was real and correct and with good results, it was the first time I used this kind of medical tourism. I searched many countries and options and found the best deal through Bookimed at Hisar Hospital in Istanbul at the best price. Now that it's all over, I am pleasantly surprised and grateful to everyone who took care of me. I am impressed with how well they have organized everything for international patients. From the transportation, to the airport-hotel-airport, hotel-hospital-hotel, in all the appointments I had, more than 3 times in two weeks. The international department assigned me one and sometimes two translators, all were very well behaved, Dr. Yabuz Selim very attentive and professional, the hospital was excellent, the package included two nights accommodation in a room with two rooms, and meals for patient and companion. Pre-operative studies, post-operative follow-up, and only the agreed amount was paid from the beginning, not a dollar more we had to pay. I had never had this experience in a hospital before. The whole procedure was fast and without complications, they checked me 3 more times without any problem. They helped me resolve all my doubts and concerns, always with excellent response through whatsapp. I sincerely recommend and thank everyone involved in Hisar Hospital. I hope I never have to go back, but if I need to, I will not even look elsewhere.
Everything was excellent. It exceeded my expectations by far.
About Bookimed service
Being my first time using a service like this, I was apprehensive at first. But when it all came together I was really satisfied with the service provided.
Anonymous • Arnold Chiari syndrome
Uzbekistan
Mar 27, 2025
Verified review.
If someone asks me for advice on treatment abroad I will certainly recommend Bookimed
I would like to express my gratitude and say a big thank you to Bookimed, for the organisation, for the clarity, punctuality and for the emotional support, for the whole period of our trip they were in touch and a special thank you to Valerie for everything.Thank you to the doctor from the clinic and all the medical staff.If someone asks me for advice on treatment abroad I will certainly recommend Bookimed.
Nursing staff services
The hotel didn't have hot food for breakfast
About Bookimed service
I found out about Bookimed when I was looking for treatment abroad on the internet. And they found me a clinic according to my possibilities
Anonymous • Hemorrhoids
Ukraine
Mar 23, 2025
Verified review.
But most importantly, it was a professional doctor, a huge thank you to her and all the staff who were involved in my treatment
Excellent clinic, very professional doctors and nurses. The operation was successful, the care was very good. The rooms were comfortable, the food was decent. But most importantly, it was a professional doctor, a huge thank you to her and all the staff who were involved in my treatment.
Doctors, nurses, comfortable room, decent care, outcome of treatment.
-
About Bookimed service
They are quick to get in touch, provide the right information, and accompany the treatment.
Anonymous • Gastric sleeve surgery (Sleeve gastrectomy)
United States of America
Mar 21, 2025
Verified review.
The experience and professionalism of the Doctor has been unbeatable
I had a stomach reduction with Dr. Batman. I can only recommend this Dr. and the Hisar Hostel. I was very pleasantly surprised. I must admit that I had moments of doubt, of fear that they did not comply with the sanitary measures or that there might be a problem. But the whole process from start to finish was excellent. The hospital has nothing to envy to the best private hospitals in Spain, the experience and professionalism of the Doctor has been unbeatable, I had been given good references from Spain (other great bariatric doctors). And the most important thing is that they are very involved in helping you to make sure that everything goes well, even after the operation, once the year of follow-up starts. The only problem I have, which I think they need to improve, and which I saw in other opinions before deciding to go for it, is that you ask for a translator in Spanish and he never appears. In my case I speak English, but I was accompanied by my mother who doesn't speak any English and I would have appreciated having a Spanish translator at times when I was dazed by the medication. If it were necessary they should offer it, even at an extra cost. I would have paid for it
Professionalism and empathy of the doctor. The facilities and professionalism of the hospital and its staff. The hotel and the room we were offered. The follow-up at all times of the process.
I did not have a Spanish translator
About Bookimed service
The experience with the hospital and Hisar was excellent, but I think Bookimed has a lot of room for improvement. First of all, they need more staff to follow up with patients. At the beginning I was being attended by a chatbot and when I saw other opinions complaining about the same thing, I demanded to change to another coordinator who spoke my language. From that moment on I was attended by a person, and although I have no complaints, I have lacked a little more follow up. So I give an 8 because the hospital has a 10 and bookimed a 6. But without bookimed I would never have found this hospital, so I am very grateful, I hope you take this constructive criticism to improve in the future.
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Qualifications

Op. Dr. Yasemin Ongun graduated from Kocaeli University Faculty of Medicine in 2005. In 2008, she completed her rotation in Otology-Neurotology, Audiology, and Head and Neck Surgery at Hacettepe University.

Between 2012 and 2014, she worked at Şanlıurfa Mehmet Akif İnan Training and Research Hospital. From 2014 to 2022, she served as an Ear, Nose, and Throat and Head & Neck Surgery specialist in private healthcare institutions and served as the deputy chief physician between 2015 and 2018.

In her career, Op. Dr. Yasemin ONGUN has successfully performed numerous operations, particularly focusing on areas such as rhinoplasty, endoscopic sinus surgery, endoscopic endonasal dacryocystorhinostomy (tear duct obstruction), pediatric ear, nose, and throat diseases (tonsil, adenoid surgeries, ear tube placements), snoring and sleep apnea surgery, otoplasty (prominent ear), and hearing and ear surgeries.

MEDICAL INTERESTS

  • Rhinoplasty
  • Endoscopic Sinus Surgery (FESS), Sinus Surgery
  • Endoscopic Endonasal Dacryocystorhinostomy (Tear Duct Obstruction)
  • Hearing Loss and Ear Surgery
  • Otoplasty (Prominent Ear)
  • Tonsil and Adenoid Surgeries (Pediatric Ear, Nose, and Throat Diseases)
  • Nasal Obstruction Surgeries
  • Snoring and Sleep Apnea
  • Allergy
  • Nasal Polyposis
  • Salivary Gland Diseases
  • Surgical Interventions on Vocal Cords (Microlaryngeal Surgery)

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