Consultation with a Surgeon in Thailand: -Night All-Inclusive Package with Price

Our coordinator was excellent, empathise and timely in his responses. He came back to us with answers within 24 hours each time. He sent links to our surgeons and the hospital site. We knew we could rely open him, not be dismissed, nor ( other companies), be hard sold and pressured to buy add-on extra surgical treatments. This last point is so important. We’d done our research, knew what we wanted and didn’t appreciate other companies we considered telling us we need full face lifts and pressure if us to spend double our budget.

The hospital we chose ( Bookimed gives you choices) is beautifully presented and prizes itself on hygiene standards which were faultless in my experience. The liaison contact from the hospital, not associated with Bookimed made numerous mistakes and omissions related to transport pick ups, surgery procedures and pricing overcharging). If you’re not ahead in communication, anticipating questions, and have your exact costs due, then you may find the experience stressful.

I got a very good impression of my doctor Saran. I haven’t quite seen the final results yet because of swelling and bandages. Very clean and modern clinic

Difficult to understand and get understood if you don’t speak Thai with the nurses, their english is very poor. A bit scary since it’s important that there is no misunderstandings. Food was not good

Everything was straight forward and went well,

The coordination team is very dedicated and always available. The staff are consistently very friendly and go out of their way to help. A very comprehensive package with extensive, thorough preliminary examinations and no hidden costs. A superbly equipped single room, including a sofa bed for an accompanying person.

Contrary to what was advertised, there was no interpreter. The nursing staff, in particular, did not always have a good enough command of English to explain everything clearly and in detail. The consultation with the surgeon was less detailed than expected. It wasn’t always entirely clear which services were included in the package and which weren’t (particularly transfers) – but there were no major hidden costs. Hospital food/light meals after operations are always a challenge, and perhaps even more so in a different cultural context – I wasn’t asked about any specific dietary preferences, so anyone who absolutely needs vegetarian, vegan, kosher or halal food should definitely clarify this in advance; in my opinion, the hospital bed was very hard, which is significantly more uncomfortable when you can’t move around much

Everything was perfect. The staff were kind, professional, and very supportive throughout the whole process. The doctor explained everything clearly and made me feel comfortable and cared for. The clinic was clean, organized, and exceeded my expectations. I’m very happy with my experience and grateful for the excellent care I received.

Nothing to complain about. Everything went smoothly and I was satisfied with the overall experience.