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Altos Clinic: Patients Reviews and Experience

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Altos Clinic
4.6 / 5

70 patient verified reviews

Patient reviews

4.6
Excellent score
70 patient verified reviews
1 star
0%
2 stars
30%
3 stars
0%
4 stars
0%
5 stars
70%

Hrynevych Yuliia • Blepharoplasty (Eyelid correction)

Dec 7, 2025
Verified review.
It was my first time at the clinic, but I was satisfied with it: the staff was lovely, friendly and competent. The doctor provided information about the operation and was supportive during the operation. A professional in his field.
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Reply from Olga Bazhenova
Dec 9, 2025
We greatly appreciate your feedback! We are delighted that you were satisfied with your visit. We strive to ensure every procedure is as comfortable and effective as possible. We look forward to seeing you soon at the clinic! Sincerely, Altos Clinic Team

Victoria Verh • Botox injections

Germany
Dec 5, 2022
Verified review.
On November 23, I underwent a "Botox" procedure. According to the cosmetologist, 130 units of the drug Dysport were administered. Unfortunately, 12 days have passed, and there is no result. In the forehead and glabella area, there is full activity, and in the eye area, there is also no result, except for swelling, which appeared on the second day and persists to this day. I understand that the swelling will subside in the next 2.5-3 months, but muscle paralysis in the forehead and glabella area apparently will not occur, either due to an insufficient amount of the drug or incorrect injection depth. I cannot recommend this procedure at this clinic.
About Bookimed service
Yes
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Reply from Sofia
May 5, 2025
Good afternoon, thank you very much for your feedback. We are very sorry that you were dissatisfied with the result. At the moment, we have changed our team and approach in our clinic. We would be very pleased to see you again to demonstrate that we are addressing the errors and nuances.

Vladyslava Sukhodolska • Mole Removal

Czech Republic
Apr 11, 2026
Verified review.
I visited the clinic for mole removal. I strongly advise confirming the full cost of services in advance, as the price during the procedure turned out to be significantly higher than initially quoted. Ultimately, I paid 9,500 kronor for the removal of two small moles, which were neither large nor deep. I consider such a price unjustifiably high. Additionally, I was unpleasantly surprised by the charge for a prescription — 500 kronor for an ointment is something I encountered for the first time. Furthermore, I was practically forced to purchase another one directly at the clinic for 1,000 kronor. They explained that it was necessary to use both ointments alternately. This situation appears non-transparent and raises doubts about the justification of both the prices and the prescriptions. Therefore, I recommend considering the option of undergoing similar procedures in Ukraine, where prices are significantly more affordable.
Let me put it this way: I haven't seen the full result after the procedure yet because there is still a scab, and it's healing well. Therefore, I can't say anything about the result just yet.
I visited the clinic for laser mole removal. I highly recommend verifying the full cost of services in advance, as the price during the procedure turned out to be significantly higher than initially quoted. In the end, I paid 9500 crowns for the removal of two small moles, which were neither large nor deep. I consider this price unreasonably high. I was also unpleasantly surprised by the 500 crowns charged for a prescription for ointment — a first-time experience for me. Additionally, I was practically compelled to purchase another ointment directly from the clinic for 1000 crowns. They explained that it was necessary to alternate between using both ointments. This situation seems opaque and raises doubts about the justification of both the prices and prescriptions. Therefore, I suggest considering the option of having similar procedures done in Ukraine, where prices are significantly more affordable.
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Елена • Blepharoplasty (Eyelid correction)

Germany
Nov 24, 2024
Verified review.
I am very happy that I went to this clinic and trusted the work of specialists in the person of surgeon, cosmetic doctor and medical staff, affordable prices, excellent quality and pleasant environment.
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Reply from Sofia
May 5, 2025
Good afternoon, thank you very much for your review, we are very pleased that you were satisfied with the results! We look forward to seeing you again

. Tat'yana Келлер • Blepharoplasty (Eyelid correction)

Germany
Jul 20, 2025
Verified review.
I had upper eyelid blephoroplasty there. No contact with the doctor after the operation (I didn't like the result. He made different eyelids - one eyelid was severely cut off and the eye does not close.
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Reply from Sofia
Aug 4, 2025
We are truly sorry to hear that your visit to the clinic did not meet expectations. We want to look into the situation and correct any deficiencies that may have occurred. Please contact us at 420 730 825 042 or email us at recepce.altos.klinika@gmail.com so we can discuss your experience further. Sincerely, Altos Clinic team

Anonymous • Blepharoplasty (Eyelid correction)

Germany
Dec 29, 2022
Verified review.
The staff speaks Russian and Ukrainian. The doctor spoke Czech, but colleagues translated. Very professional and friendly. Good beautician. Everything is punctual.
About Bookimed service
Yes, very friendly
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Reply from Sofia
May 5, 2025
Good afternoon, thank you very much for your feedback; we greatly appreciate your trust.

Oksana - • Сonsultation with a dermatologist

Czech Republic
Mar 23, 2026
Verified review.
The consultation I needed was very professional.
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Reply from Office Altos
Apr 10, 2026
Thank you for your review. We appreciate that you valued the professional level of the consultation. Our goal is to provide patients with understandable and medically substantiated recommendations, enabling them to make informed decisions about their further course of action. If necessary, we are also available for additional follow-up care. Altos Team

Ellada • Blepharoplasty (Eyelid correction)

France
Jun 2, 2024
Verified review.
I travelled from France and I am very satisfied with the doctor kind and good specialist thank you very much I would like to thank the doctor I am 55 years old 10 day of surgery
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Reply from Sofia
May 5, 2025
Good afternoon, thank you very much for your feedback! All your comments have been relayed to the doctor.

Анна Браун • Facelift

Germany
Aug 13, 2025
Verified review.
I liked everything, I'm positive. But from Germany at night on four trains with three connections, but I managed.
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Reply from Office Altos
Aug 22, 2025
Anna, we thank you for visiting our clinic and look forward to seeing you again! Sincerely, Altos Clinic Team

Stuart Armes • Lipoma Removal

United Kingdom
Jul 18, 2025
Verified review.
Excellent experience. Well priced and efficient service. Dr was great and very reassuring. Had a lipoma removed which was very quick and pain free. Would definitely recommend the clinic and the staff.
About Bookimed service
Very positive. Communications are key to offer value and reassurance. The contacts were very friendly and helpful. I would recommend the Bookimed process and team 100%.
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Reply from Sofia
Aug 4, 2025
Thank you for your kind words! We will definitely pass on your feedback to the doctor - for us it is the best reward. We are glad that you have chosen our clinic! Sincerely, Altos Clinic team