Istanbul Florence Nightingale Hospital: Patients Reviews and Experience

Hi, I'm Cella, and I’m living in Bali, Indonesia. I’d like to share an honest review based on my experience of finding a medical coordinator, a doctor, and a hospital for my case. I was recently diagnosed with an ovarian cyst and stage 4 endometriosis, which required surgery as soon as possible. I was initially hospitalized in Bali, but the doctor there suggested I look for a better-equipped hospital as they didn’t have the necessary facilities to perform my surgery. It wasn’t easy to find the right care on a small island like Bali. Thankfully, my best friend helped me connect with a medical manager from Bookimed. That’s how we found Alisher, the medical manager and Prof. Dr. A Cem Iyibozkurt from Florence Nightingale Hospital in Istanbul. We arranged an online consultation with the doctor, which was free of charge, I already have all my medical records and MRI results before an online consultation, I’ve prepared everything to speed up the process. and within a week, they scheduled my laparoscopic robotic surgery. Alisher did an excellent job coordinating everything, and I couldn’t be happier with him. Prof. Dr. Cem Iyibozkurt is an amazing doctor, highly experienced, and well-known for his expertise in the field. The hospital itself was fantastic—the nurses and staff took great care of me. I’m really grateful for the smooth process, and I highly recommend them to anyone who may be in a similar situation and looking for this kind of care and has similar situation as mine.

World-Class Neurosurgical Care and Compassion We are profoundly grateful for the exceptional care provided by Professor Ilhan Elmaci. His expertise, professionalism, and compassionate approach were evident from our very first meeting. Professor Elmaci performed the surgery to remove a medulloblastoma with extraordinary precision and care, and we felt fully confident knowing we were in the hands of one of the best in his field. Beyond his remarkable surgical skill, Professor Elmaci took the time to explain each step of the process with clarity and patience. He was always available to answer questions and offer reassurance, treating both the patient and our family with deep empathy and respect. A heartfelt thank you to Coordinator Alisher, who supported us at every step. He was always responsive, attentive, and truly dedicated to the patient’s well-being. From organizing the transfer and handling all special requirements to keeping the family updated and arranging medical needs, he made a difficult time much more manageable. The hospital staff was professional, kind, and caring throughout. We deeply appreciate the high level of expertise and personal attention that made all the difference in this journey.

My request was for a specific treatment for my condition, which I believe was triggered by COVID or vaccine-related complications. The treatment itself is relatively new and not widely available; however, the doctor Faturanız Hazırdır was open to considering my request, which was a decisive factor in choosing this hospital. Her level of empathy was touching. When I arrived, I received outstanding support from Aliser Durdiyev, who coordinated the entire process — from reception and medication procurement to scheduling the treatment. None of this would have been possible without Hanna Karvatska, who connected all of us who has deep personal and professional connection with people here, and I’m deeply grateful to her, Alisar, and the doctor for their support and professionalism. And special thanks for the empathy from all three people, the teamwork they created to get me what we all believe could be the best treatment.

We were diagnosed with internal and external hydrocephalus in a newborn. While searching for clinics, I accidentally came across the Bookimed platform. They immediately responded to my request and assigned a personal medical coordinator of the platform Olga Romaniuk. Very responsible, always in touch, she competently selected us a clinic florence ningtingale hospital and signed us up for an online consultation with Professor Ilhan Elmachi. After that we were assigned a manager of this clinic for online consultation Alisher, (by the way, he speaks several languages, including Turkmen, which was a big plus for us). Alisher is also very responsible, always in touch, selects convenient for us time for consultation, helped us to hold an online meeting without delays and interruptions. I am very satisfied with the work of Elmachi docor. All questions were answered. Special thanks to Elmachi's translator 🫶🏻. I recommend from the bottom of my heart

The team was great. Professor Alper Toker is an outstanding doctor, a true professional, and extremely knowledgeable. His team is perfectly organized, ensuring that everything runs smoothly. The nurses were incredibly attentive and compassionate, providing excellent care and support throughout the entire process. They were always available to assist with any needs, making sure that we were comfortable and well-informed at all times. From the initial consultation to the final stages of care, the entire experience was handled with **expertise and professionalism**. We are truly grateful for the dedication and hard work of Professor Alper Toker and his exceptional team.

From the bottom of our hearts we would like to express our gratitude to our doctor Ilhan Elmachi and his whole team. We are from Uzbekistan and when we were diagnosed with arteriovenous malformation we realised that this is the most complicated pathology of brain neurosurgery. Our boy is only 17 years old and therefore it is understandable what grief fell on us. But thanks to the clinic manager Florence Alisher, we came across our respected doctor. The operation lasted 17 hours. Two days later our boy was already in the ward. 15 days later we were home. Our boy is healthy Ilhan Elmachi is a high professional. THANK YOU for the sensitive and caring attitude to us doctor and his team and nurses They brought our boy back to life. Such people are like stars in the desert gave us hope. All health and success in science. May Allah protect you.

I landed on Bookimed while searching for further treatment.. One Dr.Hilal got in touch with me and guided me through the different options available to us. We eventually settled on Florence nightingale hospital and immediately got in touch with Alişer, who walked with us through our preparation and arrival in Turkey as well as the hospital visits. He was kind enough to guide us on what was expected and was always available even at odd hours . The doctors at the Hosp led by Prof Elle and Prof Yusef, treated us with utmost professionalism. They calmly guided us through the process and made us understand what we are dealing with. They were not quick to rush into any interventions.. we felt very safe in their hands. A special thanks to Simaza our interpreter, you are a wonderful human being. Blessings lady. To The Professors, all medical professionals at the hospital, we are grateful. Hilal, Alişer and Simaza you the best. We would strongly recommend this team to any foreigner visiting Turkey for treatment.. we were happy! Blessings

Many thanks to Dr Bora Basharan and Alisher Durdiev! Diagnosis: carcinoma on the tongue. Alisher was very helpful with the choice and full support during the treatment. He gave us confidence in choosing Dr Bora Basharan by telling us about his professionalism and humanity. The most important thing for Alisher was the patient's health and to organise the diagnosis/surgery so that the patient gets the best results. We are very happy about this. We could not decide on the treatment (we were waiting for answers from South Korea) and Alisher did not give up to provide us with doctor's answers, answer our many questions and help with organisation. His ability to speak excellent Russian helped a lot in communication. The first meeting organised by Alisher went well. The doctor explained everything about the surgery and gave us peace of mind due to his experience as a highly specialised ENT surgeon in oncology. The operation went well and the follow up health checks. The recovery is good. We read many positive reviews online about Dr Bor Basharan which gave us more confidence. The reviews are true. After the surgery we were given a room with excellent food and the recovery was good. Thank Allah that we met Alisher and Dr Bora Basharan, for his golden hands, good surgery and organisation. Thank you very much again! Good health to all!

I can confidently recommend this clinic to anyone looking for high-quality and competent medical care. Everything was excellent, from the room to the biopsy procedure, special thanks to the assistant Alisher and the translator, and of course the doctor for his professionalism and medical care. staff for their care. We are glad that we trusted this clinic.

This is one of the best hospitals I’ve ever visit! It combines high quality of medicine services with perfect organisation, communication and translations service. I want to send my sincere thanks to Professor Ahmed Tunc Özdemir fra department of urology. He is incredibly knowledgeable, professional and always ready to help! I warmly recommend professor to all the patients who need a really skilled doctor who is always willing to do his best for helping! He has in addition, very kind and generous personality! My sincere thanks goes further to coordinator Alisher and translator Gulnaz. Alisher is a perfect example of the right person on the right place. He possess executive management skills and it is a pleasure to communicate with him. He is expert to organise, coordinate and give a quick feedback. He is always smiling and polite. Alisher is always trying to solve all the problems on a best way and is a really good listener and communicator. Last but not least I want to express my sincere gratitude to translator Gulnaz! Gulnaz is extremely talented, professional, kind and supportive person ! She is the person you will be happy to meet when you are far from home and need help to understand a different language. She is like a little sunshine on a rainy day, always kind and smiling and always ready to make you feel better! The perfect combination of highly skilled people makes really this hospital special. In addition there are very nice staff on the 7th floor. Both nurses and caregivers are amazing and very helpful. Special thanks to nurse Nestle for her help! Whole the hospital is very nice and welcoming. I liked the restaurant and food. I highly recommend that hospital to everyone!