Hospital de la Familia: Patients Reviews and Experience

I like how fast and easy it was from the start. The surgical facility was small but worked fine. I did not like the post op care. The night nurse was terrible. Her patients were not a priority. Post op care was not made clear. I would have preferred more detailed instructions on after care. I was left guessing about bandages, sprays, medications and scar treatment. Doctor repaired a hernia, of which I was grateful, but would have preferred to have price list in case this occurred so I could have been prepared financially. I felt like price was just made up. So I don't know if I was overcharged. I liked Mexicali as it was a nice quiet clean town. All in all experience was not bad and the price was affordable.

It would have been better if I could have met with the doctor before and after my surgery. So far all is going well and really cannot rate my experience as it’s too soon to tell the results

The staff was very attentive. The only issue I had was I received different instructions for recovery

If a friend was considering this, I'd tell them my experience with the surgeon, staff, and clinic has been very positive. At this point in my recovery, everything is feeling about as expected. The clinic team has stayed in touch, and I really appreciated that there were no additional expenses on top of what I initially paid. That was a relief. My main piece of advice would be to prepare well for your consultation. I would suggest asking for more time with the doctor before surgery and to bring pictures of what you’d like done specifically to make sure you're aligned.

If a friend asked me about this clinic for eyelid surgery, my answer would be an absolute no. I chose the traditional incision method for both my upper and lower lids, and the process has been concerning. My biggest challenge is dealing with dry eyes constantly, which is a persistent discomfort throughout the day. The incision lines are still quite red, but the aesthetic result is the most upsetting part. When I smile, you can clearly see how one side is different from the other. The lack of care from the surgeon and staff was palpable. I would not recommend this clinic to anyone.

My main concern going into this was how difficult the recovery would be, and it is definitely a process. The surgeon and staff were supportive throughout. For my extended tummy tuck, they created a new position for my belly button, and my abdomen feels very tight now, which is a good sign. While my stomach is already looking flatter, it's still swollen. The biggest challenge by far is just standing up straight. My advice is to make sure your home is prepared for you to heal and recover in comfort. It really helps. Also, measure yourself before purchasing any faja or compression gear, as the sizes differ so much across different sites.

I give rate more the 5 I love it they cared so much about everything it was the best I will thank everyone that took care of me the best care doctors nurses and all ❤️❤️❤️

Hospital fine, clean decent staff Got gynecomastia surgery, emintha into healing moderately okay results, had maybe grade one maybe grade 2 gyno, got glands removed as I was very lean, Surgeon made long incisions, along my chest, have two ling 3 Inch scars on either side of my nipples on both side of my chest Fland wasn't fully removed on my left side so have recurring gyno, Need steriod injection to help with scaring, surgeon isn't competent enough to go through the nipples to leave no scarring, Pictures they send of before and after are a lie, Probably look worse than before cant take my top off after, The response to this was get laser treatment or steriod injections Sub par save your money go somewhere else Probably the same for most procedures they do

Terrible surgeon. Will not take the time to speak with you, when he does he knows limited English and is very very rushed. The first time me he gave me results that were so drastic I looked like a pig or someone from who-ville. I had to pay for a second surgery for him to give me my old nose but even worse! (Again super rushed, had zero time to make a decision). Absolutely awful experience. Scary. He refused to even try to fix my nose now for another 6 months. Even though I offered to pay again. Have to date and see friends humiliated with a half finished face. Go to someone with talent and who actually cares. He doesn’t. You are just a number to the surgeons there.

The surgeon was good but the coordinator Carlo made too many mistakes. 1. Didn’t book continuous days at hotel. 2. As a result, I was kicked out of room the day I was in surgery. . 2. Need more after care days to remove drainage. I was abruptly kicked out of TJ while I was still feeling weak. Needed more days in Tijuana. At least 2 more. Return to America and no one wanted to remove drainage tubes. 3. The day nurse talked bad about me to everyone. The night nurse , Paulina was perfect. I would never recommend surgery in Mexico. No need to go viral with this because all of USA know this. Mexican are much better at picking fruits!

The hospital advertised was not the one I went to. The operating room was thrown together i my opinion. Hardly anyone spoke English so I had a difficult time with the forms. I didn't even get a copy. After the surgery I was left on my back overnight night and was told I'll be ok. Once finally discharged the next morning, I only received antibiotics and ibuprofen. No instructions on how and what to do afterwards. I felt like they did what they was supposed to and dropped me off in the streets to fend for myself

Make sure your very clear on needs and expectations. Or they will nickel and dime you. Even though rides to and from border are included they will try to make to find your own way. After your surgery, no before, Will offer you a ride option across border but then later charge you for it. Also charged separately for bandaging materials used after surgery !!?!? if you dont pay you are sent away with nothing. (No they dont bandage you up unless you pay extra after the surgery). Beware of carlo he is not a point of contact only marketing manager and has no place in your medical conversations or booking, he only convoluted things between the dr and the real point of contact making for a frustrating and less then enjoyable experience.