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Hospital de la Familia: Patients Reviews and Experience

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Hospital de la Familia
4.2 / 5

45 patient verified reviews

Patient reviews

4.2
Good
45 patient verified reviews
1 star
0%
2 stars
0%
3 stars
30%
4 stars
10%
5 stars
60%

Celia Castillo • Arm lift (brachioplasty)

United States of America
Sep 19, 2023
Verified review.
I like how fast and easy it was from the start. The surgical facility was small but worked fine. I did not like the post op care. The night nurse was terrible. Her patients were not a priority. Post op care was not made clear. I would have preferred more detailed instructions on after care. I was left guessing about bandages, sprays, medications and scar treatment. Doctor repaired a hernia, of which I was grateful, but would have preferred to have price list in case this occurred so I could have been prepared financially. I felt like price was just made up. So I don't know if I was overcharged. I liked Mexicali as it was a nice quiet clean town. All in all experience was not bad and the price was affordable.
About Bookimed service
Bookimed team was quick to respond. They were professional in getting me several quotes for procedures. I am grateful for their assistance.

Anonymous • Breast augmentation

United States of America
Dec 24, 2022
Verified review.
Make sure your very clear on needs and expectations. Or they will nickel and dime you. Even though rides to and from border are included they will try to make to find your own way. After your surgery, no before, Will offer you a ride option across border but then later charge you for it. Also charged separately for bandaging materials used after surgery !!?!? if you dont pay you are sent away with nothing. (No they dont bandage you up unless you pay extra after the surgery). Beware of carlo he is not a point of contact only marketing manager and has no place in your medical conversations or booking, he only convoluted things between the dr and the real point of contact making for a frustrating and less then enjoyable experience.
About Bookimed service
Barely

Donna Henry • Liposuction of the Thigh

United States of America
Aug 13, 2024
Verified review.
review photoreview photo
My medical team with carlos was great. I couldn't ask for any better. From start to finish, he was always available. He speaks perfect English. He checked on me daily. The price quotes did not change. Dr aylana is very knowledgeable in his field. In the consultation he asked me what my expectations were. He didn't try to talk me into any procedures I didn't need. He was honest about what he could do. Having medical procedures abroad is different from the US. It is still safe for fraction of the price.
My medical advisor. My doctor. And Veronica at the beauty clinic.
Language barrier between nurses and patients. I did not like the faja that was recommended. Do not buy in tiajuana. Buy from Amazon. It's cheaper and fit better.
About Bookimed service
I wish I would have brought my own thermometer and blood pressure cuff. This way you can keep up with your vitals after surgery. Brought chux pads from the US.

Anonymous • Butt implants

United States of America
Jun 23, 2026
Verified review.
I give rate more the 5 I love it they cared so much about everything it was the best I will thank everyone that took care of me the best care doctors nurses and all ❤️❤️❤️

Emmanuel Sikora • Septoplasty (Deviated Septum Surgery)

United States of America
Jul 25, 2022
Verified review.
I really have to thank the people at the Hospital de la Familia. I went there for a septoplasty - I am already healing really well, breathing freely through a new nose like I never could before. The surgery was minimally invasive - the doctors, nurses, drivers, were all friendly, patient, and considerate. My girlfriend and I loved our stay in Mexicali. Thank you again to the whole team who took care of me while I was down there.
About Bookimed service
Very.

Anonymous • Stomach stapling

United States of America
Mar 17, 2024
Verified review.
review photoreview photoreview photo
Highly recommend to use this website. It gives you a ticket to express lane for VIP treatment. I'm very happy patient.
Nurse Mary
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Anonymous • Facelift

United States of America
Jan 29, 2026
Verified review.
I like the environment and how everything was set up. I think you should have more instructions on how to care for yourself. I think you should have a care package while you are there to take care of yourself, too.
The staff was nice
I didn't like that they stuck me 5 times to put a iv in.
About Bookimed service
The booking part was ok.

Anonymous • Penis enlargement

United States of America
Aug 16, 2026
Verified review.
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Mindemoya Reynolds

Canada
Nov 1, 2025
Verified review.
The staff were UNBELIEVABLY kind! I felt I was well listened to, my needs were met, and my results are far and beyond my wildest expectations. If I decide to have more plastic surgery, I will, without hesitation come back here.
How I was listened to and cared for and Dr. Ayala's warm, affable nature.
There were some bumps in terms of communication initially that was frustrating, but we got over that quickly and it stopped being an issue
About Bookimed service
It was fast and efficient.

Ebonie Garner • Revision rhinoplasty

United States of America
Sep 11, 2025
Verified review.
The staff and doctors were extremely knowledgeable and and very supportive to all of my care needs. Everyone was very personable and caring and consistent at every turn. I felt safe and confident. Even more so than when n the states.
I liked how Dr Navarro came in and administered my tests himself. That never happens in the states.
I honestly can’t think of anything negative to say.
About Bookimed service
Bookimed was the best because they handled everything from the choosing of the doctors to your transportation to and from the the recovery houses.