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Wiener Privatklinik (WPK): Patients Reviews and Experience

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Wiener Privatklinik (WPK)
4.6 / 5

170 patient verified reviews

Patient reviews

4.6
Excellent score
170 patient verified reviews
1 star
10%
2 stars
0%
3 stars
10%
4 stars
20%
5 stars
60%

Anonymous • Prostate cancer

Romania
Mar 28, 2024
Verified review.
I had a terrible experience. Dr. Zielinski was dismissive and rushed me, he hasn't answered my questions and he asked me for more tests in order to speak about treatment plans when I was told previously that I didn't need any tests in order to proceed with the consultation and receive a treatment plan. He didn't bother to explain the disease or treatment options. I was looking forward to speak to him and I put so much hope. I needed someone to explain and guide me. I was left with such a bed feeling after the consultation. No empathy and no professionalism. Bookimed apologise but they said that they can't do anything because I paid directly the clinic, even if they are the intermediary they don't take responsibility, so be very careful when booking any services. I wasted 400 euros for 10 minutes that I was trying to make a few questions in order to get some value for the money but the only thing I got was disappointment, frustration, stress and time waste for arguing. I asked for at least to have some questions asked in writing so I could get something back for my money, but they refused, and they said that the consultation was compleated. In the first place, they said that I had a second consultation for free because it wasn't compleated, and then they said it was a mistake and the consultation was compleated. Please be careful where you spend your money and put your hopes because they don't care about taking advantage of ill people in order to make money. Probably are not all the same but my experience was awful and I am very disappointed. Some become doctors because they want to help people and others have no feelings or empathy. I hope this helps whoever is reading and I hope you find a better option than I did with a doctor that cares and will help you. God bless.

Karlo Tomašević • Arrhythmia

Croatia
Nov 11, 2023
Verified review.
From the very beginning, things went smoothly, clearly and quickly. Very pleasant conversation, no waiting, clear information about payment and with, the outcome exactly as agreed. A great advantage and relief is that before the actual payment and the continuation of the treatment, the doctor's CV is offered, it is not that you are forced to cooperate with a certain one.
Easy communication and agreement

Client • Knee Arthroscopy

Romania
Jun 22, 2025
Verified review.
My opinion is that, even though it's a business the core of it is the desire to help people who want to regain their health as much as possible back, the emotional intelligence and a necessary level of empathy and expertise which everyone from the clinic showed me.
Interactions with the clinical staff.
About Bookimed service
Thanks to Bookimed I found the right clinic for fixing my health issue. The overall support and the informations given to me.

Vasile Lupan • Myasthenia

United Kingdom
Nov 12, 2018
Verified review.
Hi my name is vasile lupan date of birth 01 01 1991 and i have big problem with my shoulder and arm no have power atrofy muscular. In date 13.08.2018 i visit privit clinik viena me belive there my problem is ready finish but no. I visit privit clink but tell me about my problem maybe after 5 years have somerhing solution

Шовкет • Thyroid cancer

Israel
Sep 9, 2021
Verified review.
The trip to the clinic went smoothly and without incident. We were met at the airport, helped with renting an apartment on a daily basis and introduced us to the clinic. Special thanks to Roman Baranov for his very necessary and qualified assistance, his willingness to help and solve all the problems that arise, both in terms of logistics and in terms of medical service.
About Bookimed service
The trip to the clinic went smoothly and without incident. They met us at the airport, helped us rent an apartment on a daily basis, and introduced us to the clinic. Special thanks to Roman Baranov for his much needed and qualified assistance, his willingness to help and solve all the problems that arise both in terms of logistics and in terms of medical services.
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Anonymous • Herniated disk

Albania
Feb 3, 2020
Verified review.
I was very satisfied with the overall service. The medical team was top. Everything clear, the medical was fluent in English which made our understanding of the problem much better. The staff was very friendly and welcoming. Absolutely satisfied with Bookimed services. Both Angelina and Daria were very helpful, eager to assist. The Bookimed agent that waited for us at the clinic was very polite and also very dedicated. We had a fluid situation in requirement to see another doctor after the one that we had planned and the agent helped us and made it possible within 30 minutes. I would absolutely recommend Bookimed to everyone.
About Bookimed service
Absolutely satisfied. Both Angelina and Daria were very helpful, eager to assist. The Bookimed agent that waited for us at the clinic was very polite and also very dedicated. We had a fluid situation in requirement to see another doctor after the one that we had planned and the agent helped us and made it possible within 30 minutes. I would absolutely recommend Bookimed to everyone.

Светлана • Consultation with a neurologist

Ukraine
Jan 14, 2020
Verified review.
Firstly, the doctor listened to us very well, talked to the child and I liked it, examined from different sides and neurology and other directions, asked the child questions about what she liked. I am very pleased. The doctor spoke to us as parents. She advised us to take more gentle drugs, advised us to start monitoring and only then draw conclusions. I'd like to maintain our contacts and communication in the future. I also want to say a special thank you to Svetlana, who helped us make the choice of the clinic from Bookimed, she became for us as a mother during the communication, and also many thanks to the clinic coordinator Alexander. In the future, we will apply for Bookimed services and recommend it to friends.
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Anonymous • Consultation with a gastroenterologist

Jan 3, 2020
Verified review.
I liked everything very much, convenient location of the Clinic (in the center of Vienna). The doctor and staff aroused confidence, a professional approach, everything is very clear. The room has everything you need for a comfortable stay. (even a safe). Good and attentive doctors. Many thanks to all the coordinators of the Clinic for their promptness and care! I wish you success!
About Bookimed service
Excellent service! Everything is very clear and efficient! Professionals!
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Anonymous • Brain Cyst

Kyrgyzstan
Nov 30, 2019
Verified review.
We met us well, the barrier is the language, even taking into account the fact that there is a translator, I still did not understand the professor, so I advise everyone who comes to the blade to go with their translator so that there is time to discuss and understand everything, since time everyone has very few and the translator immediately ran away after the visit and not everything was clear. What he said, none of the other doctors in our homeland in Kyrgyzstan or in Kazakhstan said, so I am very glad that we came to Professor Thomas Cech, heard his opinion about our situation and made no mistake trusting local doctors.
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Anonymous • Male Check-up

Ukraine
Oct 23, 2019
Verified review.
I go to the clinic every two weeks. The last time was in the clinic 11/11/2019. Over a long period, the attitude has changed repeatedly. I made a recommendation of this clinic to my relative, they asked Roman, the manager in Vienna, a ward for two, which he provided, but the last time it was not possible to organize and I was transferred to a ward for 4 people. Anything happened, once a naked man was hooked for several hours, which caused a certain negative reaction. I understand that this is the norm for Austria, they have such a concept. Also, one day, I had to stay in the clinic until 23:05 as honey. the sisters did not have time to do their work, but I understand them and do not want to say anything negative. In general, the clinic is good, but negative aspects arise based on the cultural difference and the workload of the clinic.
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