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Coordinator — Tetiana Ihnatiuk | Bookimed

Tetiana Ihnatiuk

Medical coordinator
Expert Since 2025

Tetiana Ihnatiuk

Medical coordinator
Expert Since 2025
I am a dedicated medical coordinator with expertise in complex cases, plastic surgery, and dentistry, ensuring a safe, smooth journey with trusted clinics and top surgeons focused on your well-being.
2020 satisfied patients
Guiding patients to the right care since 2025
3 languages
Tetiana speaks English, Russian, Ukrainian
1 year
Tetiana has dedicated their career to patient care

What Makes Tetiana Your Trusted Guide?

Hello, my name is Tetiana, and I am a medical coordinator at Bookimed. My mission is to ensure every patient feels supported, safe, and truly cared for — from the very first conversation to the successful completion of their medical journey. I believe that comfort, clarity, and trust are essential when seeking healthcare abroad. That's why I am fully committed to making the process as seamless and stress-free as possible.

My priority is to create a smooth, personalized experience where every patient feels heard, respected, and confident in their decisions. Your well-being is at the heart of everything I do.

I am here to guide you with care, clarity, and constant support from the first question to full recovery.

Tips for Your Medical Journey

Start early
Allow time for consultations, documents, and visa arrangements
Prepare your medical records
Gather test results, scans, and doctor's notes in advance
Compare treatment programs
Request options from several clinics before deciding
Ask about all-inclusive packages
They often include transfers, accommodation, and interpreter
Stay in touch with your coordinator
We're here 24/7 to solve any issues

How Tetiana Supports You

Your personal medical assistant from first request to recovery

Understanding Your Case
Studies your medical situation, needs, and preferences in detail
Matching You with the Right Clinic
Selects hospitals based on your diagnosis, budget, and location
Arranging Treatment Programs
Gets individual treatment plans with clear pricing from hospitals
Handling All Paperwork
Manages documents, translations, and visa invitations
Organizing Your Trip
Coordinates transfers, accommodation, and appointments
24/7 support
Stays in touch throughout treatment and even after you return home

What Patients Say

Patients Reviews:

Lesley • Blepharoplasty (Eyelid correction) United Kingdom Apr 4, 2026

Verified review.
We will be going back for other treatment and truly can’t recommend them enough.
Sitting in the clinic in Antalya, the surgeon explained how the laser-assisted technique for my upper eyelids would function during the procedure. The whole service was smooth and we had a fantastic time throughout our stay. The aftercare was good. I was thrilled with how my eyes looked at 12 days, although at day 15 my biggest challenge is that they are still puffy. My eyes look natural and smooth when I smile. It is a process. We will be going back for other treatment and truly can’t recommend them enough. If you are considering eyelid surgery, ensure you have a few weeks to let the initial swelling settle.

Anonymous • Neck lift United Kingdom May 25, 2026

Verified review.
The best part is seeing my neck bands gone already. That's a big win.
For anyone considering a neck lift, here’s my balanced take. The surgeon and medical staff were very good, and I’m happy I went with the deep plane technique. The best part is seeing my neck bands gone already. That's a big win. However, the clinic itself was a real letdown and didn't match the quality of the medical team, which is why I can't give a higher overall rating. Recovery is a process; my neck feels comfortably snug and my incisions are still quite red, while the constant compression garment has been the most challenging part. It's a complex recommendation because the surgical care was solid but the facility was not.

Roxanne Lock • Breast augmentation New Zealand Jan 2, 2026

Verified review.
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I’m so grateful to the whole team for making my dream come true, and giving me my confidence back ☺️❤️.
My experience was amazing. Dr Mustafa was incredible and made me feel completely at ease, and the nurses were so kind and caring throughout the whole process. My medical coordinator, Lara, was absolutely amazing and supported me every step of the way. The surgery has come out perfectly, exactly what I wanted. I couldn’t be happier with my results. I’m so grateful to the whole team for making my dream come true, and giving me my confidence back ☺️❤️. I am still slightly bruised and swollen in the “after” picture I have added, but the difference speaks for itself!!!

Ilinca • Dental Crown Installation Spain Apr 12, 2026

Verified review.
I am very happy with the result. Thank you all.
I had several dental crowns fitted at this clinic and the experience has been very positive. One of my biggest concerns was how my bite would feel afterwards, and I can say that it feels completely natural when chewing. That was key for me. I’ve also been very pleased with the aesthetic result. The colour is very natural and doesn’t look artificial at all. I felt well looked after throughout the whole process. I’d like to thank Dr Tuğçe Bigiş for her professionalism and kindness, as well as the interpreter (María, a Madrid native now living in Izmir), the coordinator Natalia, and the rest of the team, who were very professional and clear in their explanations. At the moment, I’m still getting used to eating (avoiding hard, very cold or very hot foods), but that’s to be expected. I am very happy with the result. Thank you all.

Malachy O’Rourke • Birthmark removal United Kingdom Mar 28, 2026

Verified review.
It was a first-class service from start to finish.
My biggest concern before the procedure was just keeping the area protected during healing. The staff was fantastic. They gave clear instructions that made managing the aftercare for my coin-sized birthmark removal straightforward. The surgical excision went well, and while there's still some scabbing as expected, I felt I was well-informed throughout the procedure by professionals. It was a first-class service from start to finish. For anyone looking into this, the care was excellent and not at an exuberant cost.

Verena - • Hyaluronic Acid Threads Lifting Austria Jun 1, 2025

Verified review.
The clinic staff are very friendly and courteous and help with any questions.
Prague is a beautiful city, the people are very nice and helpful. You can go out to eat very well. The hotel is centrally located so you can get everywhere on foot. The clinic is easy to find, the treatment room is well equipped and the doctor is perfect in her profession. I had no pain and was able to use my free time without restrictions after the treatment! The clinic staff are very friendly and courteous and help with any questions. . It was a very interesting journey and I can gladly recommend it, of course any time again! Thank you very much for this, the result is starting to show and in the next 14 days it will be complete, I am already looking forward to it. Best regards to Prague, Vreni

Claire • Rhinoplasty (nose job) United Kingdom Feb 15, 2026

Verified review.
Thankyou for changing my life and giving me some confidence back :-)
There is nothing I didn’t like from the moment I contacted bookimed ! They found the PERFECT surgeon for my personal needs and my surgeon delivered at a great price! I am very happy with my results and after care, I would highly recommend the hospital my surgeon and bookimed. Thankyou for changing my life and giving me some confidence back :-) DR Esme GUNBEY is beyond talented in his field and a really nice guy too with good English :-) I’m already thinking of what to book next ha

Bohdan • DHI hair transplantation Ukraine Dec 4, 2025

Verified review.
Before and After {{procedure}} Pictures
Overall, I’m very satisfied with the experience.
I decided to get a hair transplant after doing some research and chose Dr. Hakan Ikizoglu through Bookimed. Overall, I’m very satisfied with the experience. Dr. Hakan Ikizoglu was excellent, very professional, charismatic, and supportive throughout the process. He explained everything clearly and personally handled the key parts of the procedure. The operation was smooth and almost painless, with a well-organized and experienced team. The support staff was also great. Transfer, translation, and overall coordination were handled perfectly, making everything stress-free. I would definitely recommend it.

Lama Semaan • Full Body Lift Saudi Arabia Dec 4, 2025

Verified review.
Dr Mustafa Aydinol is superb.
Dr Mustafa Aydinol is superb. He doesn’t sell you dream and that’s great. Apart from this he is highly skilled, I had a complex surgery due to an extreme fat loss in the past. So has tummy tuck, thigh lift, stomach with back and thighs liposuction as well as bbl. And I have to say the wounds looks great, outcome already look really promising. Better than I would have hoped. As for the coordinators, Yasemin was there every step in pre planing and Lara was amazing coordinating everything from the airport pick up to arranging for me a stay in nurse the first few days to handling my emotional roller coaster. Honestly if I do have reconstructive or plastic surgery again, it will be a with only them and Dr Aydinol

Cas Carter • Vaser liposuction New Zealand Oct 25, 2025

Verified review.
Staff support on line and in person was outstanding.
Dr was available to talk to prior to surgery. Staff support on line and in person was outstanding . Care following surgery was good. And response to follow up questions outstanding. My only concern was my lack of knowledge of the extent of the surgery and what would happen afterwards. Staff and Dr answered all my questions but it was the things I didn't ask and therefore didn't expect afterwards. It would be good to have a handout or link to webpage with some idea of what happens to your body afterwards and what to worry about or not. . This is especially the case when you are leaving the area afterwards.

Ailton Cesar Godinho Godinho • Jaw Implant Spain Oct 18, 2025

Verified review.
Very happy with the procedure, doctor, staff, translator and hospital.
Super Very happy with the procedure, doctor, staff, translator and hospital. The only complaint I have is about the app bookmed, because there were translation errors and some misunderstanding, so the hospital and doctor charged me 1000 (one thousand euros) more for the intervention that I had requested, and that the hospital and boerdonam took pity and charged me less than what would be the real value, thanks to the doctor and hospital, but beware of the translation or interpreter of the app bookmed.

Brooke Handerek • Labiaplasty Australia Oct 14, 2025

Verified review.
The surgery went really well, I'm so happy with the results.
I loved everything about my experience with Tatiana. She was fantastic! Followed up on everything for me and spent a lot of time going backwards and forwards with things. It never felt Iike a problem, she always had all the time in the world for me. The surgery went really well, I’m so happy with the results and honestly it was one of the nicest hospitals I have ever been in! The staff were all so beautiful and that was the 4th procedure I have had with Dr Chatpong now and every single procedure he has done I couldn’t be happier!

Raquel • Deep Plane Facelift Portugal Jun 13, 2025

Verified review.
Before and After {{procedure}} Pictures
I’m giving five stars for Dr. Ianus’ work because his surgical work is truly remarkable.
I’m giving five stars for Dr. Ianus’ work because his surgical work is truly remarkable. Dr. Ianus is kind, gentle, extremely professional, and meticulous in everything he does. The person who supported me through BookMed was Tetiana, and she was absolutely flawless. From the very beginning, I felt guided and safe. From Dr. Ianus’ team in Istanbul, Lara was the one assisting me — and she is a very warm, empathetic person who was always available to help with whatever I needed. I also want to highlight the hotel offered by the team, Modus Hotel. The staff there were very helpful and attentive, especially after I returned from surgery. Even though I traveled alone, I could count on their kindness and support throughout. That said, I want to leave a sincere piece of advice: if you’re planning to have a more extensive surgery — like I did (involving multiple areas) — be aware that the first two days can be quite challenging, both physically and emotionally. In such cases, I strongly recommend that you are not alone at the hospital. Having someone with you can make a big difference. With this, I leave my heartfelt recommendation, full of gratitude and respect. Dr. Ianus is an excellent surgeon, Tetiana and Lara are wonderful people, and although the journey had its challenges, everything was handled with great professionalism

Anonymous • Liposuction Switzerland Aug 29, 2025

Verified review.
The transfer, the hotel, the doctor, the nurses; it was all really good! 😊
Honestly, the experience was okay. I have been in Istanbul three times for medical surgery, and this was the one who I liked less. The transfer, the hotel, the doctor, the nurses; it was all really good! 😊The main problem was in the guide we had. She didn’t speak good english, she was always on her phone and acted like we were not there. When we asked questions, she didn’t know the answers. In my older experiences, the organizer/communicator knew EVERYTHING! The were empathetic and were really friendly. They were ready for any type of question. This time, i was really disappointed. Besides that, there was a lack of information. They send us home and they gave us some Basic Information on what to do, but Information abouth the wounds, how to take care of them, or how to take the stitches out; the didn’t say anything. So the experience was good! 👍🏼 but it could have been better.

Katharina Jäckle • Tummy tuck Germany Nov 7, 2025

Verified review.
The results of the abdominoplasty (tummy tuck and closure of the rectus diastasis) and breast augmentation are aesthetic and I am very satisfied.
My operation at the clinic went very well right from the start. Communication and coordination were also very good. The clinic is ISO 9001 certified and is hygienically clean. The materials are of high quality and the doctor is empathetic and competent. The results of the abdominoplasty (tummy tuck and closure of the rectus diastasis) and breast augmentation are aesthetic and I am very satisfied.

Anonymous • Cryolipolysis (Coolsculpting) Australia May 16, 2025

Verified review.
Retinas at bookimed was amazing she made the whole process so easy and accessible.
Retinas at bookimed was amazing she made the whole process so easy and accessible. Without her I wouldn’t have been able to find reputable location or get set up transport pick up from hotel to location. Doctors from Lokman Hekim included Burcu Akturk and Yesim Moin were very attentive. Translator Sena was also. Way amazing during whole day and arranging everything.

Tennille Baldwin • Deep Plane Facelift Australia Oct 24, 2025

Verified review.
I'm very happy with the results
Was everything I expected. I’m very happy with the results and the DR who performed my op. Nurses were helpful and friendly. Big thank you to Tatiana who helped me co ordinate from Australia, and Mia from ID clinic who was also very helpful. Thanks Team would definitely recommend.

Albert Almiron • Hair transplant Canada Oct 24, 2025

Verified review.
If I could give a six star I would.
Just an amazing attention to everything, from the moment the limousine pick me up to the moment the line mo bring me back to the hotel If I could give a six star I would Albert Almiron

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