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Coordinator — Tetiana Ihnatiuk | Bookimed

Tetiana Ihnatiuk

Medical coordinator
Expert Since 2025

Tetiana Ihnatiuk

Medical coordinator
Expert Since 2025
I am a dedicated medical coordinator with expertise in complex cases, plastic surgery, and dentistry, ensuring a safe, smooth journey with trusted clinics and top surgeons focused on your well-being.
2020 satisfied patients
Guiding patients to the right care since 2025
3 languages
Tetiana speaks English, Russian, Ukrainian
2 years
Tetiana has dedicated their career to patient care

What Makes Tetiana Your Trusted Guide?

Hello, my name is Tetiana, and I am a medical coordinator at Bookimed. My mission is to ensure every patient feels supported, safe, and truly cared for — from the very first conversation to the successful completion of their medical journey. I believe that comfort, clarity, and trust are essential when seeking healthcare abroad. That's why I am fully committed to making the process as seamless and stress-free as possible.

My priority is to create a smooth, personalized experience where every patient feels heard, respected, and confident in their decisions. Your well-being is at the heart of everything I do.

I am here to guide you with care, clarity, and constant support from the first question to full recovery.

Tips for Your Medical Journey

Start early
Allow time for consultations, documents, and visa arrangements
Prepare your medical records
Gather test results, scans, and doctor's notes in advance
Compare treatment programs
Request options from several clinics before deciding
Ask about all-inclusive packages
They often include transfers, accommodation, and interpreter
Stay in touch with your coordinator
We're here 24/7 to solve any issues

How Tetiana Supports You

Your personal medical assistant from first request to recovery

Understanding Your Case
Studies your medical situation, needs, and preferences in detail
Matching You with the Right Clinic
Selects hospitals based on your diagnosis, budget, and location
Arranging Treatment Programs
Gets individual treatment plans with clear pricing from hospitals
Handling All Paperwork
Manages documents, translations, and visa invitations
Organizing Your Trip
Coordinates transfers, accommodation, and appointments
24/7 support
Stays in touch throughout treatment and even after you return home

What Patients Say

Patients Reviews:

Anonymous • Revision rhinoplasty Italy Sep 29, 2026

Verified review.
Before and After {{procedure}} Pictures
Everything was very smooth.
Everything was very smooth. The Bookimed coordinator, Tatyana, was very informative, present, and patient; she did her best to reassure me and answer all my questions. I am still in early recovery from my revision rhinoplasty, but I'm feeling better than expected. The main issue was correcting a crooked nose but I also had a septoplasty for better breathing and a tip plasty for cosmetic reasons. The surgeon who personally handled my consultation and surgery took the time to explain what went wrong with my previous procedure and was honest about what realistic results I could expect. Aftercare has been good. The clinic has stayed in touch, provided a clear aftercare guide, and is easy to reach. There were also no additional expenses on top of what I paid the clinic. My advice for anyone considering this is to always ask if they can provide free accommodation. One last thing, massive thank you to Gia for translating everything and looking after me.
SAERO Plastic Surgery

Anonymous • Cataract surgery (both eyes) United Kingdom Oct 4, 2026

Verified review.
Before and After {{procedure}} Pictures Before and After {{procedure}} Pictures
Based on my experience, I would highly recommend this clinic.
The team at the clinic were lovely; I felt looked after and treated very well from the moment I arrived. My surgeon was involved from the very beginning, personally conducting all consultations and the surgery itself after thoroughly testing my eyes, which was very reassuring. I chose trifocal lenses. It was also a relief that the final price was exactly as quoted, with no additional expenses on top of what I paid the clinic. The aftercare support has been clear, with the doctor explaining everything and providing a simple guide to follow. Based on my experience, I would highly recommend this clinic.
Soraca Med

Anonymous • Tummy Tuck and Liposuction Oct 28, 2026

Verified review.
I could not recommend highly enough.
I've been so pleased with my experience from start to finish; I never thought my results from the extended tummy tuck, arm lift and upper arm liposuction could be this good. My recovery is going much better than I expected. They did find a hernia pre-op, which was an additional expense, but it was explained clearly before we proceeded with how to rectify the issue. The clinic's aftercare support has been great, as they've stayed in touch and are easy to reach. My advice is to ask every question about procedure, pain, scars, and recovery timelines so you feel comfortable. I could not recommend highly enough.
Db'est Clinic

Anonymous • Endoscopic sleeve gastroplasty (ESG) Norway Oct 17, 2026

Verified review.
I liked the clinic and the ladies who have everything under control, even after I came home—my biggest worry was aftercare, but they stay in touch.
I liked the clinic and the ladies who have everything under control, even after I came home—my biggest worry was aftercare, but they stay in touch. The doctor was nice, though we only spoke for about ten minutes. I do wish the diet instructions were on paper; a lovely lady explained everything and I can still call her, but I would prefer it written. My procedure used the OverStitch system to place a double suture line. I’m feeling better than expected, though there was an extra cost for a scan.
KCM Clinic

Lesley • Blepharoplasty (Eyelid correction) United Kingdom Apr 4, 2026

Verified review.
We will be going back for other treatment and truly can’t recommend them enough.
Sitting in the clinic in Antalya, the surgeon explained how the laser-assisted technique for my upper eyelids would function during the procedure. The whole service was smooth and we had a fantastic time throughout our stay. The aftercare was good. I was thrilled with how my eyes looked at 12 days, although at day 15 my biggest challenge is that they are still puffy. My eyes look natural and smooth when I smile. It is a process. We will be going back for other treatment and truly can’t recommend them enough. If you are considering eyelid surgery, ensure you have a few weeks to let the initial swelling settle.
Soraca Med

Anonymous • Gynecomastia surgery United Kingdom Sep 28, 2026

Verified review.
The hospital was first class and so was the care.
The whole experience was good from airport transfers through to translator and staff. While a language barrier existed, the translator was on hand for most issues, and if not, we got by. The hospital was first class and so was the care. I am still in early recovery from the liposuction-only procedure on my chest and sides, and I feel about as expected. The only additional expense was for medication when I left, which I was aware would be the case. There has been little contact since, but they are easy to reach if I need. I felt I knew what to expect during recovery so haven’t needed to make contact.
Lokman Hekim Istanbul Hospital

Anonymous • Facelift Sep 12, 2026

Verified review.
Honestly, I couldn't fault anything.
If you're considering this, my coordinator stayed in touch and really held my hand through it all. The clinic itself feels like a 5-star hotel; it's very clean and modern, and the staff were attentive and nice. My surgeon, Dr. Aysel Pashazade, was professional but warm. During the consultation, she carefully examined my facial structure and was very clear in explaining where the incisions would be placed. After the surgery and discharge, the team was still there for me. I always got a response back, no matter how late it was, which showed they genuinely care about their work. The only additional expenses I had were for antibiotics and painkillers, which cost next to nothing in Turkey. Honestly, I couldn't fault anything.
Quartz Hospital

Roxanne Lock • Breast augmentation Jan 2, 2026

Verified review.
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I’m so grateful to the whole team for making my dream come true, and giving me my confidence back ☺️❤️.
My experience was amazing. Dr Mustafa was incredible and made me feel completely at ease, and the nurses were so kind and caring throughout the whole process. My medical coordinator, Lara, was absolutely amazing and supported me every step of the way. The surgery has come out perfectly, exactly what I wanted. I couldn’t be happier with my results. I’m so grateful to the whole team for making my dream come true, and giving me my confidence back ☺️❤️. I am still slightly bruised and swollen in the “after” picture I have added, but the difference speaks for itself!!!
Dr. MED

Verena - • Hyaluronic Acid Threads Lifting Austria Jun 1, 2025

Verified review.
The clinic staff are very friendly and courteous and help with any questions.
Prague is a beautiful city, the people are very nice and helpful. You can go out to eat very well. The hotel is centrally located so you can get everywhere on foot. The clinic is easy to find, the treatment room is well equipped and the doctor is perfect in her profession. I had no pain and was able to use my free time without restrictions after the treatment! The clinic staff are very friendly and courteous and help with any questions. . It was a very interesting journey and I can gladly recommend it, of course any time again! Thank you very much for this, the result is starting to show and in the next 14 days it will be complete, I am already looking forward to it. Best regards to Prague, Vreni
Altos Clinic

Anonymous • Botox injections Poland Jul 4, 2026

Verified review.
That gave me a lot of confidence.
I really appreciated the time my doctor took during the consultation for my forehead and frown lines. He was so thorough, explaining exactly where and why he would inject, and was very honest about what realistic results would look like after showing me photos of previous patients. That gave me a lot of confidence. Now in my early recovery, I'm feeling better than expected. It was a good process. The final price was exactly what I was quoted, with no additional expenses. My only note is that there was little contact from the clinic after my appointment, but overall the service was solid.
Forena Clinic

Vanessa Mladenich • Endoscopic sleeve gastroplasty (ESG) Jul 1, 2026

Verified review.
He showed me the endoscopy images and clearly discussed the plan and all the diet stages before the procedure.
One of my biggest worries was whether ESG was truly the right choice for me. My surgeon immediately addressed this by being very honest about who is not a suitable candidate, which built a lot of trust. He showed me the endoscopy images and clearly discussed the plan and all the diet stages before the procedure. I'm in my early recovery, but I am feeling better than expected. The post-op support has been solid; the clinic stays in touch, is easy to reach, and provided a clear aftercare guide. The only additional cost was for medicine, as the protein drinks and vitamins at the clinic were far too expensive. My main piece of advice would be to ask them beforehand what specific protein to buy, because it’s hard to figure it out with the different writing on the labels.
Memorial Ataşehir Hospital

Dragos • Gynecomastia surgery Switzerland Jun 15, 2026

Verified review.
Overall I strongly reccomend the Doctor and the clinic!
I am happy enough with the decision I made in regard to the clinic. The proccess was professional, smooth and clear, which is what matters. The doctor did a very good job, and I thank him a lot! Coordinator, his name Ismail, was also very helpful, kind and professional, I also had a driver everywhere I needed to go. Bookimed also did their job very well. My only concern is that the nurses and the rest of the staff in the clinic don't really speak english, some not at all, but we used Google Translate so it wasn't a strong barrier. Overall I strongly reccomend the Doctor and the clinic!
Lokman Hekim Istanbul Hospital

Anonymous • Neck lift United Kingdom May 25, 2026

Verified review.
The best part is seeing my neck bands gone already. That's a big win.
For anyone considering a neck lift, here’s my balanced take. The surgeon and medical staff were very good, and I’m happy I went with the deep plane technique. The best part is seeing my neck bands gone already. That's a big win. However, the clinic itself was a real letdown and didn't match the quality of the medical team, which is why I can't give a higher overall rating. Recovery is a process; my neck feels comfortably snug and my incisions are still quite red, while the constant compression garment has been the most challenging part. It's a complex recommendation because the surgical care was solid but the facility was not.
Dr. MED

Ilinca • Dental Crown Installation Spain Apr 12, 2026

Verified review.
I am very happy with the result. Thank you all.
I had several dental crowns fitted at this clinic and the experience has been very positive. One of my biggest concerns was how my bite would feel afterwards, and I can say that it feels completely natural when chewing. That was key for me. I’ve also been very pleased with the aesthetic result. The colour is very natural and doesn’t look artificial at all. I felt well looked after throughout the whole process. I’d like to thank Dr Tuğçe Bigiş for her professionalism and kindness, as well as the interpreter (María, a Madrid native now living in Izmir), the coordinator Natalia, and the rest of the team, who were very professional and clear in their explanations. At the moment, I’m still getting used to eating (avoiding hard, very cold or very hot foods), but that’s to be expected. I am very happy with the result. Thank you all.
WestDent Clinic

Bohdan • DHI hair transplantation Ukraine Dec 4, 2025

Verified review.
Before and After {{procedure}} Pictures
Overall, I’m very satisfied with the experience.
I decided to get a hair transplant after doing some research and chose Dr. Hakan Ikizoglu through Bookimed. Overall, I’m very satisfied with the experience. Dr. Hakan Ikizoglu was excellent, very professional, charismatic, and supportive throughout the process. He explained everything clearly and personally handled the key parts of the procedure. The operation was smooth and almost painless, with a well-organized and experienced team. The support staff was also great. Transfer, translation, and overall coordination were handled perfectly, making everything stress-free. I would definitely recommend it.
Dr. MED

Malachy O’Rourke • Birthmark removal United Kingdom Mar 28, 2026

Verified review.
It was a first-class service from start to finish.
My biggest concern before the procedure was just keeping the area protected during healing. The staff was fantastic. They gave clear instructions that made managing the aftercare for my coin-sized birthmark removal straightforward. The surgical excision went well, and while there's still some scabbing as expected, I felt I was well-informed throughout the procedure by professionals. It was a first-class service from start to finish. For anyone looking into this, the care was excellent and not at an exuberant cost.
Quartz Hospital

Claire • Rhinoplasty (nose job) United Kingdom Feb 15, 2026

Verified review.
Thankyou for changing my life and giving me some confidence back :-)
There is nothing I didn’t like from the moment I contacted bookimed ! They found the PERFECT surgeon for my personal needs and my surgeon delivered at a great price! I am very happy with my results and after care, I would highly recommend the hospital my surgeon and bookimed. Thankyou for changing my life and giving me some confidence back :-) DR Esme GUNBEY is beyond talented in his field and a really nice guy too with good English :-) I’m already thinking of what to book next ha
Lokman Hekim Istanbul Hospital