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Coordinator — Tetiana Ponomarenko | Bookimed

Tetiana Ponomarenko

Medical coordinator
Expert Since 2022

Tetiana Ponomarenko

Medical coordinator
Expert Since 2022
Ohthalmologist, she works with patients in the field of plastic surgery, and also helps organize the treatment of general diseases for Ukrainian-speaking and Russian-speaking patients. Member of the Association of Ambulatory Medicine.
7626 satisfied patients
Guiding patients to the right care since 2022
3 languages
Tetiana speaks English, Russian, Ukrainian
4 years
Tetiana has dedicated their career to patient care

What Makes Tetiana Your Trusted Guide?

Hello! My name is Tetiana.

I’ve been a medical coordinator for over three years — helping patients find a clinic and a doctor in plastic surgery, dentistry, and bariatrics.

My work is more than just selecting a specialist. It’s about trust, support, and confidence at every stage.

I’m always there — from the first consultation to the return home. I explain complex things in simple words, help go through all the details, and make a well-informed choice.

It’s important to me that you feel not only professionalism but also care. That you know: you are not alone.

I will listen, understand, and find exactly the solution that suits you — based on your needs, expectations, and inner feelings.

I believe that changes in appearance or health begin with an inner “yes” to yourself. And I am your support on this path.

Together, we’ll make it calm, comfortable, and effective.

My motto is care as if for myself. I work as if helping a loved one make the right choice.

Certification

Specialist diploma in general medicine — Kharkiv National Medical University, №012957, 2020, Tetiana Dolhova

Tips for Your Medical Journey

Start early
Allow time for consultations, documents, and visa arrangements
Prepare your medical records
Gather test results, scans, and doctor's notes in advance
Compare treatment programs
Request options from several clinics before deciding
Ask about all-inclusive packages
They often include transfers, accommodation, and interpreter
Stay in touch with your coordinator
We're here 24/7 to solve any issues

How Tetiana Supports You

Your personal medical assistant from first request to recovery

Understanding Your Case
Studies your medical situation, needs, and preferences in detail
Matching You with the Right Clinic
Selects hospitals based on your diagnosis, budget, and location
Arranging Treatment Programs
Gets individual treatment plans with clear pricing from hospitals
Handling All Paperwork
Manages documents, translations, and visa invitations
Organizing Your Trip
Coordinates transfers, accommodation, and appointments
24/7 support
Stays in touch throughout treatment and even after you return home

What Patients Say

Patients Reviews:

Tat'yana Yamagami • Breast augmentation Turkey Sep 10, 2024

Verified review.
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The competence, careful attitude and attention to every little detail is what I really liked.
I would like to thank my doctor for his careful attention to my difficult situation. The competence, careful attitude and attention to every little detail is what I really liked. Now I am still recovering and the final result is still far away, but I believe that everything will be fine. I would like to mention my coordinator-translator Jena. She is a very nice girl who helped me during my stay. Kind, nice, responsible and competent. She made me feel very comfortable. Thank you very much to the doctor, Jena and the clinic staff for everything. I will definitely recommend to my friends.
SAERO Plastic Surgery

Anonymous • Facelift Canada Oct 12, 2026

Verified review.
On the whole, I was really satisfied with everything.
The conversation with my surgeon before the procedure was very direct; he discussed the risks and the full recovery timeline clearly, which helped me prepare. On the whole, I was really satisfied with everything. The doctor was very nice and very helpful. The staff were very friendly. It was also a relief that there were no additional expenses beyond the agreed price. I'm still healing. The clinic has been easy to reach with my follow-up questions, which is reassuring during this period of recovery.
Lokman Hekim Istanbul Hospital

Anonymous • Dental Implant Germany Sep 27, 2026

Verified review.
The surgeon’s approach to planning and communication was the most significant factor for me.
The surgeon’s approach to planning and communication was the most significant factor for me. He took the time to review my CT scan with me, explaining the entire strategy for the dental implant before proceeding. Knowing that he would personally perform the implant placement was reassuring, and he also gave me a clear timeline for the final crown placement, which helps in planning. Post-procedure support has been very practical. The clinic gave me a clear aftercare guide to follow. They stay in touch, and have been consistently easy to reach with any questions I have had during my recovery so far. From a financial perspective, everything was transparent; there were no additional expenses on top of the original quote.
WestDent Clinic

Anonymous • Dental Crown Installation United Kingdom Jul 6, 2026

Verified review.
Before and After {{procedure}} Pictures
I now feel better than I expected.
What worried me most was how such a large number of new crowns would look and feel. But my dentist was very attentive. He carefully checked my bite, matched the colour of the zirconia crowns to my teeth, and showed me the result before fitting them. In the end, I had more than seven crowns fitted, and I now feel better than I expected. The support from the clinic is also great — they’re always on hand. There were no additional costs. I’d advise future patients to ask straight away how many days the treatment will take, and to make sure they allow an extra two days for flights.
Istanbul Aesthetic Plastic Surgery Center

Anonymous • Prosthesis of a tooth Czech Republic Aug 16, 2026

Verified review.
This is a modern clinic with people dedicated to their profession.
My greatest concern was about possible hidden fees, but there were no additional expenses beyond the agreed amount. The doctor clearly explained all material options, provided a digital outcome forecast, and allowed me to try on a temporary version. This is a modern clinic with people dedicated to their profession. The staff is extremely friendly, the team is always available, and a translator is constantly present, which is very important. They also stayed in touch with me after the procedure, checked on my well-being, and provided clear care instructions. The only advice for future patients is to clarify all details regarding the choice of implants and their cost in advance.
Good Look Clinic

Anonymous • Rhinoplasty (nose job) Uzbekistan Aug 11, 2026

Verified review.
I was particularly pleased that the clinic staff reached out to me after the procedure to inquire about my well-being.
Before the trip, I was most worried about potential unforeseen expenses, but everything was very transparent, and no additional payments beyond the agreed amount were required. I underwent a closed rhinoplasty, during which the bridge and tip of my nose were corrected. It's still too early to judge the final result, as I am still in the early stages of recovery. I was particularly pleased that the clinic staff reached out to me after the procedure to inquire about my well-being. This was very nice. The entire process was well organized.
The Nose Clinic

Anonymous • Upper arm liposuction Estonia Aug 10, 2026

Verified review.
What stood out most in this experience was the constant and very attentive support every step of the way.
What stood out most in this experience was the constant and very attentive support every step of the way. I underwent liposuction on my shoulders and the back of my arms and felt calm and confident from the start thanks to the team's coordinated efforts. I especially appreciated the work of the coordinators — Olga, who translated and was with me in the hospital, and Tatyana Ponomarenko, with whom I was in contact before the hospital. They are brilliant. Thank you so much! The surgeon also made a very good impression, meticulously marking all areas before the surgery, paying great attention to detail. I am currently in the early stages of recovery and feel about as I expected. I have nothing to add to the "what can be improved" section. For future patients, I can say that everything was clear, and the hospital has everything you need.
Lokman Hekim Istanbul Hospital