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Coordinator — Tetiana Ponomarenko | Bookimed

Tetiana Ponomarenko

Medical coordinator
Expert Since 2022

Tetiana Ponomarenko

Medical coordinator
Expert Since 2022
Ohthalmologist, she works with patients in the field of plastic surgery, and also helps organize the treatment of general diseases for Ukrainian-speaking and Russian-speaking patients. Member of the Association of Ambulatory Medicine.
7626 satisfied patients
Guiding patients to the right care since 2022
3 languages
Tetiana speaks English, Russian, Ukrainian
4 years
Tetiana has dedicated their career to patient care

What Makes Tetiana Your Trusted Guide?

Hello! My name is Tetiana.

I’ve been a medical coordinator for over three years — helping patients find a clinic and a doctor in plastic surgery, dentistry, and bariatrics.

My work is more than just selecting a specialist. It’s about trust, support, and confidence at every stage.

I’m always there — from the first consultation to the return home. I explain complex things in simple words, help go through all the details, and make a well-informed choice.

It’s important to me that you feel not only professionalism but also care. That you know: you are not alone.

I will listen, understand, and find exactly the solution that suits you — based on your needs, expectations, and inner feelings.

I believe that changes in appearance or health begin with an inner “yes” to yourself. And I am your support on this path.

Together, we’ll make it calm, comfortable, and effective.

My motto is care as if for myself. I work as if helping a loved one make the right choice.

Certification

Specialist diploma in general medicine — Kharkiv National Medical University, №012957, 2020, Tetiana Dolhova

Tips for Your Medical Journey

Start early
Allow time for consultations, documents, and visa arrangements
Prepare your medical records
Gather test results, scans, and doctor's notes in advance
Compare treatment programs
Request options from several clinics before deciding
Ask about all-inclusive packages
They often include transfers, accommodation, and interpreter
Stay in touch with your coordinator
We're here 24/7 to solve any issues

How Tetiana Supports You

Your personal medical assistant from first request to recovery

Understanding Your Case
Studies your medical situation, needs, and preferences in detail
Matching You with the Right Clinic
Selects hospitals based on your diagnosis, budget, and location
Arranging Treatment Programs
Gets individual treatment plans with clear pricing from hospitals
Handling All Paperwork
Manages documents, translations, and visa invitations
Organizing Your Trip
Coordinates transfers, accommodation, and appointments
24/7 support
Stays in touch throughout treatment and even after you return home

What Patients Say

Patients Reviews:

Tat'yana Yamagami • Breast augmentation Turkey Sep 10, 2024

Verified review.
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The competence, careful attitude and attention to every little detail is what I really liked.
I would like to thank my doctor for his careful attention to my difficult situation. The competence, careful attitude and attention to every little detail is what I really liked. Now I am still recovering and the final result is still far away, but I believe that everything will be fine. I would like to mention my coordinator-translator Jena. She is a very nice girl who helped me during my stay. Kind, nice, responsible and competent. She made me feel very comfortable. Thank you very much to the doctor, Jena and the clinic staff for everything. I will definitely recommend to my friends.
SAERO Plastic Surgery

Anonymous • Prosthesis of a tooth Czech Republic Aug 16, 2026

Verified review.
This is a modern clinic with people dedicated to their profession.
My greatest concern was about possible hidden fees, but there were no additional expenses beyond the agreed amount. The doctor clearly explained all material options, provided a digital outcome forecast, and allowed me to try on a temporary version. This is a modern clinic with people dedicated to their profession. The staff is extremely friendly, the team is always available, and a translator is constantly present, which is very important. They also stayed in touch with me after the procedure, checked on my well-being, and provided clear care instructions. The only advice for future patients is to clarify all details regarding the choice of implants and their cost in advance.
Good Look Clinic

Anonymous • Rhinoplasty (nose job) Aug 11, 2026

Verified review.
I was particularly pleased that the clinic staff reached out to me after the procedure to inquire about my well-being.
Before the trip, I was most worried about potential unforeseen expenses, but everything was very transparent, and no additional payments beyond the agreed amount were required. I underwent a closed rhinoplasty, during which the bridge and tip of my nose were corrected. It's still too early to judge the final result, as I am still in the early stages of recovery. I was particularly pleased that the clinic staff reached out to me after the procedure to inquire about my well-being. This was very nice. The entire process was well organized.
The Nose Clinic

Anonymous • Upper arm liposuction Estonia Aug 10, 2026

Verified review.
What stood out most in this experience was the constant and very attentive support every step of the way.
What stood out most in this experience was the constant and very attentive support every step of the way. I underwent liposuction on my shoulders and the back of my arms and felt calm and confident from the start thanks to the team's coordinated efforts. I especially appreciated the work of the coordinators — Olga, who translated and was with me in the hospital, and Tatyana Ponomarenko, with whom I was in contact before the hospital. They are brilliant. Thank you so much! The surgeon also made a very good impression, meticulously marking all areas before the surgery, paying great attention to detail. I am currently in the early stages of recovery and feel about as I expected. I have nothing to add to the "what can be improved" section. For future patients, I can say that everything was clear, and the hospital has everything you need.
Lokman Hekim Istanbul Hospital

Anonymous • Dental Crown Installation United Kingdom Jul 6, 2026

Verified review.
Before and After {{procedure}} Pictures
I now feel better than I expected.
What worried me most was how such a large number of new crowns would look and feel. But my dentist was very attentive. He carefully checked my bite, matched the colour of the zirconia crowns to my teeth, and showed me the result before fitting them. In the end, I had more than seven crowns fitted, and I now feel better than I expected. The support from the clinic is also great — they’re always on hand. There were no additional costs. I’d advise future patients to ask straight away how many days the treatment will take, and to make sure they allow an extra two days for flights.
Istanbul Aesthetic Plastic Surgery Center

Oleksandra • Breast augmentation Germany Aug 6, 2026

Verified review.
I highly recommend the clinic: LOK MAN HEKİM🫶
I was impressed by the consultation with Dr. Murat Yaman: he honestly advised what would suit my body and showed photos of previous work, helping to decide on a volume of 250-300 cc. Overall, I was most impressed by the attitude of the entire team. The Bookimed coordinator was always in touch, the staff at the clinic was caring, and they constantly contacted me after the procedure. I feel better than I expected. Don't be afraid to ask questions, the clinic truly works for the patients and treats them very carefully. I highly recommend the clinic: LOK MAN HEKİM🫶
Lokman Hekim Istanbul Hospital

Anonymous • Dental Implant Poland Aug 1, 2026

Verified review.
I want to highlight his high level of professionalism and attention to my issue.
The doctor personally showed me the CT scan, honestly discussed the condition of the bone tissue and the risks involved, and then personally performed the installation of more than seven MegaGen implants. I want to highlight his high level of professionalism and attention to my issue. His impeccable command of the Russian language greatly facilitated communication. The clinic has a pleasant atmosphere, and the staff is polite. There were no additional costs. After the procedure, the team is always in touch: they inquire about your well-being and provide clear care instructions. I advise future patients to bring implant passports if they have been installed previously.
Unident Clinic

Elena • Breast Implant Revision Jul 29, 2026

Verified review.
Everything was precise and coordinated, no delays, and everyone was a great professional in their role!
I want to share my experience with revision mammoplasty. My main reason was to replace old implants. The doctor discussed all the options with me, and we chose Motiva implants. I was very pleased with the clinic, the staff, and the organization. Everything was precise and coordinated, no delays, and everyone was a great professional in their role! The surgery was as comfortable as possible, and I recovered from the anesthesia quickly and easily. The room was equipped with everything necessary, and care was provided around the clock. The very next day, I was transferred to a comfortable hotel, from where transportation was provided for check-ups. The clinic supplied absolutely everything, including compression garments and medications, so there was no need to bring anything with me. There were no additional expenses. I am still recovering but feel better than I expected.
Lokman Hekim Istanbul Hospital

Nelli • Neck lift Poland Jul 28, 2026

Verified review.
Most importantly, I felt safe.
If you are currently considering different options, I can tell you how it went for me. It's too early to speak about the final result since I'm only at the beginning of my recovery journey, but I can already share my impressions. Most importantly, I felt safe. The whole process was very calm. I would like to extend a special thank you to Dr. Dmitry Gomola for his attentiveness and patience; he answered all of my questions. A big thank you as well to the anesthesiologists and all the staff for their excellent work. Their coordination and care were consistently felt from the first consultation to the present moment. I have no complaints about the organization or the attitude.
Dmytrii Homola Clinic

Olesya • Cauda equina syndrome (CES) Israel Jul 27, 2026

Verified review.
But actually, I feel better than I expected.
What worried me most was the recovery process and how I would feel after the operation. But actually, I feel better than I expected. The surgeon inspired a great deal of confidence right from the start: he showed me which part of my stomach would be removed and explained realistic expectations regarding weight loss, which was very important to me. I was particularly touched that he came to see me in person after the procedure. The operation itself was laparoscopic, and I only spent two nights in the clinic. Even after I was discharged, the team haven’t been out of touch — they’re always available if I have any questions.
Liv Bona Dea Hospital Baku

Anonymous • Vaginoplasty Bulgaria Jul 27, 2026

Verified review.
Dr. Saynur Yilmaz, an obstetrician-gynecologist, is an excellent specialist and a person of incredible warmth.
The choice of doctor played a significant role. Dr. Saynur Yilmaz, an obstetrician-gynecologist, is an excellent specialist and a person of incredible warmth. You can confidently entrust her with both your health and your mood. I really dislike gynecology and everything related to it, but with this woman, any issues become simpler. And of course, the overall work of the entire clinic is excellent: the staff is very responsive and qualified, the medical equipment is modern, and interpreter services are always available. I did not find any areas that needed improvement.
Lokman Hekim Istanbul Hospital

Anonymous • Dental Implant United States of America Jul 23, 2026

Verified review.
I now feel better than I expected.
What surprised me most was how quickly the whole procedure was over. I’d expected to spend at least four hours in the dentist’s chair, but my dentist finished in less than two. During that time, he removed a number of decayed teeth with great professionalism and fitted 10 Nobel Biocare implants. He personally consulted with me before the operation and carried it out himself. I now feel better than I expected. The clinic is always on hand, which is very important during the recovery period. There were no additional costs. I’d advise future patients to have a good meal the evening before the operation. And if you’re facing the same extent of treatment as I did, make sure to take plenty of tissues with you to the hotel.
WestDent Clinic

Svetlana Annina • Laser teeth whitening Italy May 21, 2026

Verified review.
Before and After {{procedure}} Pictures
I’m really pleased with the result: my teeth are noticeably whiter, by about 2–3 shades, and the whitening has taken to the entire surface perfectly evenly, without any patches.
I’m really pleased with the result: my teeth are noticeably whiter, by about 2–3 shades, and the whitening has taken to the entire surface perfectly evenly, without any patches. The colour has held up well. The whole team at the clinic were very attentive and professional from start to finish, which made the whole process much more relaxing. I would definitely recommend this place.
Unident Clinic

Aleksei Zhurkin • Denture Ukraine Jun 22, 2026

Verified review.
The support didn’t stop after the procedure — the clinic was always available if I had any questions, which I think is important.
Before the procedure, the doctor took the time to explain what to expect, which helped me prepare myself mentally. The partial denture placement took only two visits, which was very convenient. The support continued after the procedure, as the clinic was always available to answer any questions, which I consider important. The only thing to take into account is that I incurred additional costs after the initial payment. Overall, I rate the doctor's and team's work as good, but not excellent, so I give it 4 out of 5.
YEG Clinic

Anonymous • Dental Implant Germany Jun 20, 2026

Verified review.
The clinic provided excellent support after the procedure: they were always available and gave me clear aftercare instructions.
It was very important to me that the surgeon personally carried out the placement of my seven-plus implants. Everything went according to plan. I’m currently in the early stages of recovery, and I’m feeling exactly as I expected, with no surprises. The clinic provided excellent support after the procedure: they were always available and gave me clear aftercare instructions. The doctor also gave me a clear timeline for the fitting of the crowns and, importantly, there were no additional costs.
Good Look Clinic

Anastasiia • Tummy tuck Ukraine Jun 16, 2026

Verified review.
The doctor is brilliant; he did everything to the highest standard.
Everything was quick and efficient. There was a mix-up with my tickets, so I arrived a day early; they arranged a hotel for me, and the price we’d originally agreed on didn’t change. The doctor is brilliant; he did everything to the highest standard. I’m still in the recovery process, but it’s already clear that the result is fantastic. Thanks to Olesya, the interpreter, for her promptness, even outside working hours.
Lokman Hekim Istanbul Hospital

Виктория • Revision rhinoplasty Kazakhstan Nov 5, 2023

Verified review.
Before and After {{procedure}} Pictures
I'm very pleased with everything!
This was my 3rd rhinoplasty. The first one was unsuccessful, they ruined my nose with an implant. The second rhinoplasty did not correct all the problems. Since this was supposed to be a decisive operation, I took the choice of a doctor very seriously and the Bookimed service helped me a lot. My consultant Tatyana helped me a lot with my choice, she answered all my questions very accurately! We chose Dr. Cem Altindag because he specializes in the nose. I liked my translator! Very attentive and nice girl! The provision of medical services in the hospital was of very high quality. Everyone is very friendly and attentive. Special thanks to my attending physician! I'm very pleased with everything! So far I am satisfied with the results, I will wait for a full recovery! I had some minor problems with the hotel, but this issue was resolved very quickly. So don’t worry, those who are planning to fly for treatment, everything will be in the best possible way!
The Nose Clinic

Anonymous • Dental Implant Jun 7, 2026

Verified review.
I feel that I made the right choice by coming here.
I was most worried about the recovery and potential discomfort after the procedure. However, the process turned out to be much easier than I expected. The surgeon was very professional and instilled confidence, which meant a lot, and the entire staff took excellent care of me from start to finish. The clinic itself is modern and clean, which also helps to feel calm. I am still in the healing stage, but everything is going well. I feel that I made the right choice by coming here. A sense of gratitude.
Tower Dental Clinic

Anonymous • Male Rhinoplasty Ukraine Jun 7, 2026

Verified review.
The surgeon and the clinic staff worked very smoothly and professionally.
My main concern was post-operative discomfort, and that’s partly how it turned out: the hardest part wasn’t the pain, but having to breathe through my mouth all the time whilst sleeping. It wasn’t easy. However, it’s only a temporary difficulty. I had open rhinoplasty, and at this stage of recovery, my nasal breathing is already back to how it was before. There is, of course, still some moderate swelling at the tip of my nose, but that is completely normal. The surgeon and the clinic staff worked very smoothly and professionally. Overall, it was a positive experience, and the clinic can be considered a good option.
Istanbul Aesthetic Plastic Surgery Center

Anonymous • Hair transplant Germany May 31, 2026

Verified review.
The staff were incredibly supportive and attentive; I would give them 5/5 without hesitation.
If I were asked to describe my experience in one word, I would say ‘well-balanced’. The Sapphire FUE procedure, during which 4,000–5,000 grafts were transplanted, went exactly to plan. The staff were incredibly supportive and attentive; I would give them 5/5 without hesitation. As for the surgeon’s work and the clinic itself, there are a couple of areas that could be improved, so I’d give them a 4/5. Recovery is going well: there’s a slight tightness in the donor area, but it’s not a big deal. New stubble is already starting to grow. The main thing is that it’s perfectly possible to sleep — the neck pillow really does help. I would recommend this place to my friends with an 8 out of 10 rating.
Adem and Havva Medical Center

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Contacts

United Kingdom

124 City Road

London EC1V 2NX

4-474-414-471-50

Ukraine

Polova Street 21

Kyiv 03056

0-800-21-21-08

Turkey

Numara 23 Ofis Yonetimi Danismanlik Ltd. Şti.

Fatih Sultan Mehmet Mahallesi Poligon Caddesi, Buyaka 2 34770 Ümraniye, Istanbul

Hong Kong

14/F Golden Centre

188 Des Voeux Road Central Hong Kong

₴ - UAH
1-201-467-83-10
Contact center
  • 1-201-467-83-10
  • 4-474-414-471-50
  • 48-732-100-258

Contacts

United Kingdom

124 City Road

London EC1V 2NX

4-474-414-471-50

Ukraine

Polova Street 21

Kyiv 03056

0-800-21-21-08

Turkey

Numara 23 Ofis Yonetimi Danismanlik Ltd. Şti.

Fatih Sultan Mehmet Mahallesi Poligon Caddesi, Buyaka 2 34770 Ümraniye, Istanbul

Hong Kong

14/F Golden Centre

188 Des Voeux Road Central Hong Kong

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Bookimed is an international medical tourism platform founded in Kyiv, Ukraine, in 2014. It has handled 1,000,000+ patient enquiries and works with 1,500+ accredited clinics across 32+ countries. The service is free for patients – they pay only the clinic's price, with no markup, while Bookimed earns its commission from clinics. Medically-trained coordinators help patients compare verified clinics and doctors and provide support at every step, in 10+ languages. The platform holds Global Healthcare Accreditation, previously Temos-certified (2024–2025). It is rated 4.6 on Trustpilot and 4.4 on Google Reviews.

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