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Coordinator — Tetiana Ponomarenko | Bookimed

Tetiana Ponomarenko

Medical coordinator
Expert Since 2022

Tetiana Ponomarenko

Medical coordinator
Expert Since 2022
Ohthalmologist, she works with patients in the field of plastic surgery, and also helps organize the treatment of general diseases for Ukrainian-speaking and Russian-speaking patients. Member of the Association of Ambulatory Medicine.
7626 satisfied patients
Guiding patients to the right care since 2022
3 languages
Tetiana speaks English, Russian, Ukrainian
4 years
Tetiana has dedicated their career to patient care

What Makes Tetiana Your Trusted Guide?

Hello! My name is Tetiana.

I’ve been a medical coordinator for over three years — helping patients find a clinic and a doctor in plastic surgery, dentistry, and bariatrics.

My work is more than just selecting a specialist. It’s about trust, support, and confidence at every stage.

I’m always there — from the first consultation to the return home. I explain complex things in simple words, help go through all the details, and make a well-informed choice.

It’s important to me that you feel not only professionalism but also care. That you know: you are not alone.

I will listen, understand, and find exactly the solution that suits you — based on your needs, expectations, and inner feelings.

I believe that changes in appearance or health begin with an inner “yes” to yourself. And I am your support on this path.

Together, we’ll make it calm, comfortable, and effective.

My motto is care as if for myself. I work as if helping a loved one make the right choice.

Certification

Specialist diploma in general medicine — Kharkiv National Medical University, №012957, 2020, Tetiana Dolhova

Tips for Your Medical Journey

Start early
Allow time for consultations, documents, and visa arrangements
Prepare your medical records
Gather test results, scans, and doctor's notes in advance
Compare treatment programs
Request options from several clinics before deciding
Ask about all-inclusive packages
They often include transfers, accommodation, and interpreter
Stay in touch with your coordinator
We're here 24/7 to solve any issues

How Tetiana Supports You

Your personal medical assistant from first request to recovery

Understanding Your Case
Studies your medical situation, needs, and preferences in detail
Matching You with the Right Clinic
Selects hospitals based on your diagnosis, budget, and location
Arranging Treatment Programs
Gets individual treatment plans with clear pricing from hospitals
Handling All Paperwork
Manages documents, translations, and visa invitations
Organizing Your Trip
Coordinates transfers, accommodation, and appointments
24/7 support
Stays in touch throughout treatment and even after you return home

What Patients Say

Patients Reviews:

Anonymous • Dental Crown Installation United Kingdom Jul 6, 2026

Verified review.
Before and After {{procedure}} Pictures
I now feel better than I expected.
What worried me most was how such a large number of new crowns would look and feel. But my dentist was very attentive. He carefully checked my bite, matched the colour of the zirconia crowns to my teeth, and showed me the result before fitting them. In the end, I had more than seven crowns fitted, and I now feel better than I expected. The support from the clinic is also great — they’re always on hand. There were no additional costs. I’d advise future patients to ask straight away how many days the treatment will take, and to make sure they allow an extra two days for flights.
Istanbul Aesthetic Plastic Surgery Center

Tat'yana Yamagami • Breast augmentation Turkey Sep 10, 2024

Verified review.
Before and After {{procedure}} Pictures

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The competence, careful attitude and attention to every little detail is what I really liked.
I would like to thank my doctor for his careful attention to my difficult situation. The competence, careful attitude and attention to every little detail is what I really liked. Now I am still recovering and the final result is still far away, but I believe that everything will be fine. I would like to mention my coordinator-translator Jena. She is a very nice girl who helped me during my stay. Kind, nice, responsible and competent. She made me feel very comfortable. Thank you very much to the doctor, Jena and the clinic staff for everything. I will definitely recommend to my friends.
SAERO Plastic Surgery

Olesya • Cauda equina syndrome (CES) Israel Jul 27, 2026

Verified review.
But actually, I feel better than I expected.
What worried me most was the recovery process and how I would feel after the operation. But actually, I feel better than I expected. The surgeon inspired a great deal of confidence right from the start: he showed me which part of my stomach would be removed and explained realistic expectations regarding weight loss, which was very important to me. I was particularly touched that he came to see me in person after the procedure. The operation itself was laparoscopic, and I only spent two nights in the clinic. Even after I was discharged, the team haven’t been out of touch — they’re always available if I have any questions.
Liv Bona Dea Hospital Baku

Anonymous • Dental Implant United States of America Jul 23, 2026

Verified review.
I now feel better than I expected.
What surprised me most was how quickly the whole procedure was over. I’d expected to spend at least four hours in the dentist’s chair, but my dentist finished in less than two. During that time, he removed a number of decayed teeth with great professionalism and fitted 10 Nobel Biocare implants. He personally consulted with me before the operation and carried it out himself. I now feel better than I expected. The clinic is always on hand, which is very important during the recovery period. There were no additional costs. I’d advise future patients to have a good meal the evening before the operation. And if you’re facing the same extent of treatment as I did, make sure to take plenty of tissues with you to the hotel.
WestDent Clinic

Svetlana Annina • Laser teeth whitening Italy May 21, 2026

Verified review.
Before and After {{procedure}} Pictures
I’m really pleased with the result: my teeth are noticeably whiter, by about 2–3 shades, and the whitening has taken to the entire surface perfectly evenly, without any patches.
I’m really pleased with the result: my teeth are noticeably whiter, by about 2–3 shades, and the whitening has taken to the entire surface perfectly evenly, without any patches. The colour has held up well. The whole team at the clinic were very attentive and professional from start to finish, which made the whole process much more relaxing. I would definitely recommend this place.
Unident Clinic

Aleksei Zhurkin • Denture Ukraine Jun 22, 2026

Verified review.
The support didn’t stop after the procedure — the clinic was always available if I had any questions, which I think is important.
Before the procedure, the doctor took the time to explain what to expect, which helped me prepare myself mentally. The partial denture placement took only two visits, which was very convenient. The support continued after the procedure, as the clinic was always available to answer any questions, which I consider important. The only thing to take into account is that I incurred additional costs after the initial payment. Overall, I rate the doctor's and team's work as good, but not excellent, so I give it 4 out of 5.
YEG Clinic

Anonymous • Dental Implant Germany Jun 20, 2026

Verified review.
The clinic provided excellent support after the procedure: they were always available and gave me clear aftercare instructions.
It was very important to me that the surgeon personally carried out the placement of my seven-plus implants. Everything went according to plan. I’m currently in the early stages of recovery, and I’m feeling exactly as I expected, with no surprises. The clinic provided excellent support after the procedure: they were always available and gave me clear aftercare instructions. The doctor also gave me a clear timeline for the fitting of the crowns and, importantly, there were no additional costs.
Good Look Clinic

Anastasiia • Tummy tuck Ukraine Jun 16, 2026

Verified review.
The doctor is brilliant; he did everything to the highest standard.
Everything was quick and efficient. There was a mix-up with my tickets, so I arrived a day early; they arranged a hotel for me, and the price we’d originally agreed on didn’t change. The doctor is brilliant; he did everything to the highest standard. I’m still in the recovery process, but it’s already clear that the result is fantastic. Thanks to Olesya, the interpreter, for her promptness, even outside working hours.
Lokman Hekim Istanbul Hospital

Anonymous • Male Rhinoplasty Ukraine Jun 7, 2026

Verified review.
The surgeon and the clinic staff worked very smoothly and professionally.
My main concern was post-operative discomfort, and that’s partly how it turned out: the hardest part wasn’t the pain, but having to breathe through my mouth all the time whilst sleeping. It wasn’t easy. However, it’s only a temporary difficulty. I had open rhinoplasty, and at this stage of recovery, my nasal breathing is already back to how it was before. There is, of course, still some moderate swelling at the tip of my nose, but that is completely normal. The surgeon and the clinic staff worked very smoothly and professionally. Overall, it was a positive experience, and the clinic can be considered a good option.
Istanbul Aesthetic Plastic Surgery Center

Anonymous • Hair transplant Germany May 31, 2026

Verified review.
The staff were incredibly supportive and attentive; I would give them 5/5 without hesitation.
If I were asked to describe my experience in one word, I would say ‘well-balanced’. The Sapphire FUE procedure, during which 4,000–5,000 grafts were transplanted, went exactly to plan. The staff were incredibly supportive and attentive; I would give them 5/5 without hesitation. As for the surgeon’s work and the clinic itself, there are a couple of areas that could be improved, so I’d give them a 4/5. Recovery is going well: there’s a slight tightness in the donor area, but it’s not a big deal. New stubble is already starting to grow. The main thing is that it’s perfectly possible to sleep — the neck pillow really does help. I would recommend this place to my friends with an 8 out of 10 rating.
Adem and Havva Medical Center

Виктория • Revision rhinoplasty Kazakhstan Nov 5, 2023

Verified review.
Before and After {{procedure}} Pictures
I'm very pleased with everything!
This was my 3rd rhinoplasty. The first one was unsuccessful, they ruined my nose with an implant. The second rhinoplasty did not correct all the problems. Since this was supposed to be a decisive operation, I took the choice of a doctor very seriously and the Bookimed service helped me a lot. My consultant Tatyana helped me a lot with my choice, she answered all my questions very accurately! We chose Dr. Cem Altindag because he specializes in the nose. I liked my translator! Very attentive and nice girl! The provision of medical services in the hospital was of very high quality. Everyone is very friendly and attentive. Special thanks to my attending physician! I'm very pleased with everything! So far I am satisfied with the results, I will wait for a full recovery! I had some minor problems with the hotel, but this issue was resolved very quickly. So don’t worry, those who are planning to fly for treatment, everything will be in the best possible way!
The Nose Clinic

Elizaveta • Root canal treatment Poland May 9, 2026

Verified review.
I would definitely recommend this clinic to anyone looking for high-quality and comfortable dental treatment!
I would like to express my heartfelt thanks to the clinic and all the staff for their professionalism, care and attentive service ❤️ I underwent dental treatment over a period of five days. On the first day, I had a CT scan and was given a detailed treatment plan; from then on, everything proceeded step by step and in a very organised manner. Part of the treatment is still to come — I’ve left three teeth and the issue with my bite for my next visits. I’d like to make a special mention of the atmosphere at the clinic. I used to be very afraid of dentists; every visit was extremely stressful for me. But here, everything turned out to be completely different — no pain during treatment, the utmost care, attentiveness and support at every appointment. It’s surprising to me, but I actually looked forward to my appointments all five days, which is completely out of character for me 😊 I was also pleasantly surprised by the prices, the high level of professionalism of the dentists and the politeness of the entire staff. I would definitely recommend this clinic to anyone looking for high-quality and comfortable dental treatment!
Unident Clinic

Diana Babiichuk • Arm lift (brachioplasty) Bulgaria May 8, 2026

Verified review.
My arms are already moving freely, which is a huge relief.
What worried me most before the operation was the recovery process, specifically how stiff my arms would feel. I was afraid of losing mobility. Now, at this early stage, I’m pleasantly surprised by the results. My arms are already moving freely, which is a huge relief. Of course, the incisions are still visible, but the scars themselves are healing well. The surgeon and the entire clinic staff were very attentive and supportive every step of the way, from the consultation right through to the procedure itself. Everything went smoothly.
Lokman Hekim Istanbul Hospital

Anonymous • Сonsultation with a dermatologist Ireland May 7, 2026

Verified review.
The dermatologist was very attentive and took the time to explain everything in detail, and I felt that I’d really been heard.
My biggest worry was that the doctor wouldn’t have time to listen to me and really understand my problem, especially in an unfamiliar setting. That didn’t happen. The dermatologist was very attentive and took the time to explain everything in detail, and I felt that I’d really been heard. My Bookimed coordinator helped to organise everything smoothly. The clinic itself has clearly state-of-the-art equipment. The only slight downside was that the waiting time for the appointment turned out to be a bit long. My recovery is going according to plan so far, and although it’s too early to talk about the final result, I’m feeling optimistic. My advice: use this service. It’s convenient. Safe and comfortable.
Memorial Antalya Hospital

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