Dr Keerapat Phiromkraiphakdi, Plastic surgeon

My coordinator was very helpful and reassuring, and the nurses are all lovely and attentive. The doctor does nice, neat work. However, I feel the doctor doesn't always listen to requests, which I think is due to a language barrier. While he did the consultation and markings for my type of arm lift personally, my specific input on how much to take wasn't fully followed. The biggest issue is that the recommended stay is not nearly enough time; this caused a lot of stress and extra expense. On a positive note, the clinic's support afterward was solid, with a clear aftercare guide and being easy to reach.

The surgeon I booked my surgery with did not do the procedure. I was not notified of this change. I had a deep plane facelift targeting my neck and lower face and am still in the early stages of recovery. So far, I am feeling not as good as hoped. On a practical level, the clinic provided a clear aftercare guide, and there were no additional expenses on top of what I had already paid. For any future patient, I would advise you to contact the clinic directly to confirm your surgeon’s availability and ensure the consultation before surgery is thorough and detailed to match expectations.

My coordinator was in touch throughout the whole process, which was very helpful, handling everything from making the appointment and sending photos for diagnosis to the period right after treatment. I received foam sclerotherapy injections for the varicose veins. The procedure itself went well. I am now in the early stages of my recovery and have found there has been little contact from the clinic since I was discharged. Overall, the care I received was good and I am feeling positive.

Monsplaty, Tummy Tuck and 360 Liposuction. My biggest concern going into this was what the recovery would actually feel like. It's not easy. The most challenging part has definitely been the constant tight feeling, which is something to be prepared for. My surgeon used a combination of liposuction and excision. Right now there is still some swelling, so it’s too early to know how my clothes will fit differently in the end. Despite the discomfort, the clinic, the staff, and my surgeon were all fantastic and provided great care. It was a professional and supportive environment, and I'm glad I made the choice to go there.

From the beginning, there was a significant lack of clear communication from my Bookimed coordinator. I believe there was a failure to adequately confirm the agreed arrangements with the clinic, which seems to have directly contributed to the services and procedures I paid for not being fulfilled. I was also extremely disappointed that the doctor did not properly listen to my specific requests for my full face treatment; a significant language barrier made communication even more difficult. I proceeded based on the procedures in my Bookimed confirmation, but this did not happen. I am extremely disappointed. I feel misled about the services I booked, and this has resulted in significant additional expenses for me. While there were no extra charges from the clinic itself, I feel unfairly out of pocket after travelling so far for an agreement that was not honoured.