Erkan Soylu

I enjoyed it all! Thank you to the coordinator Svetlana, Sahiba and the translator Daniyar

The professionalism of the doctors is top notch. The availability of modern equipment is attractive. The medical staff is attentive and responsive to patients. Excellent work of the international department in terms of logistics and translators, which allows you to concentrate as much as possible on the diagnosis and communication with doctors. Availability of separate rooms per patient during hospitalization. Ensuring adequate prices for hotel rooms. In simple words: the transfer operates from the airport to the hotel and back, daily to the clinic and back to the hotel. There was always a translator with us at the clinic who took us where we needed to go. We received professional medical care.

I see this clinic on a regular basis. I like everything very much. Large and clean clinic. Competent doctors are working. The first two times there were problems with translators, 2 translators were illiterate and irresponsible. Then they replaced me and gave me a very responsible and decent translator. Very satisfied and liked it

Everything is very well organized, fast communication between the doctor, translator, and financial department. We had a problem with housing, they didn’t abandon us at night, the clinic staff helped. We did an examination, so I can’t say about the results of the treatment yet. The facilities at the clinic are wonderful, we consulted with 2 doctors, we have a diagnosis and a treatment method. The radiologist is competent and specialist, but not verbose. I didn’t have enough explanations about the risks, etc., the plastic surgeon explained everything in detail, answered all my questions, he was a very nice person. The organization of the trip is at the highest level, the organization is impressive. The diagnosis has been made, treatment methods have been determined, we plan to come for treatment in six months, because the prices are too expensive for us. I can write about the quality of treatment after treatment.

I really liked the clinic. Logistics. Transfer. The doctors are competent. Competent. The equipment in the clinic is new and excellent. But the translators were very upset, it spoiled my impression of the clinic. This made me very sad! The quality of the translation was incompetent, poor, slow, disorganized, very often different information, they did not answer my questions and I had to ask the same question 5 times to get an answer or an appointment with the doctor. They made mistakes regarding the diagnosis. It is unacceptable . I advise you to pay attention to translators and pay attention to the quality of their work! This spoils the reputation of the clinic!