Gursel Saka

Excellent experience. I traveled from Mexico to have cochlear implant surgery. First of all, I found this hospital thanks to the attention of Bookimed, they attended me very well, got the best option and started the whole process. At the beginning I was obviously a little bit afraid that everything was real and correct and with good results, it was the first time I used this kind of medical tourism. I searched many countries and options and found the best deal through Bookimed at Hisar Hospital in Istanbul at the best price. Now that it's all over, I am pleasantly surprised and grateful to everyone who took care of me. I am impressed with how well they have organized everything for international patients. From the transportation, to the airport-hotel-airport, hotel-hospital-hotel, in all the appointments I had, more than 3 times in two weeks. The international department assigned me one and sometimes two translators, all were very well behaved, Dr. Yabuz Selim very attentive and professional, the hospital was excellent, the package included two nights accommodation in a room with two rooms, and meals for patient and companion. Pre-operative studies, post-operative follow-up, and only the agreed amount was paid from the beginning, not a dollar more we had to pay. I had never had this experience in a hospital before. The whole procedure was fast and without complications, they checked me 3 more times without any problem. They helped me resolve all my doubts and concerns, always with excellent response through whatsapp. I sincerely recommend and thank everyone involved in Hisar Hospital. I hope I never have to go back, but if I need to, I will not even look elsewhere.

I had a VIP checkup at Hisar International Hospital, I liked it very much! The process was efficient, I went through all the examinations without any delays. Modern equipment, experienced doctors and friendly staff. The interpreter Rabia accompanied me everywhere and translated everything very well. I also had lunch at the hospital, delicious! The general practitioner at the end gave me a general assessment of the results of the analyses and gave me recommendations. I am very satisfied and have already recommended it to my friends!

If they can improve on having Doctors who speak english or a good translators. Also the cost quoted to a patient when booking should be maintained instead of bri ging other additional charges once you get to the hospital. They should also confirm things in advance instead of saying yes just so you can make an appointment and when you getvthere the service is not available. This wasted a lot of my time.

My son (17 years old) underwent septoplasty, correction of nasal septum. Dr Selman Sarica was very attentive, friendly and professional! All the staff of the clinic, above and beyond praise! Nurses, interpreters and of course Dr Selman, all worked professionally, quickly and smoothly. The clinic itself is very large, works in different areas, clean spacious rooms, the room has a shower, toilet, all bathroom accessories. I accompanied my son, for me also in the ward was a full place to sleep and rest, with bed linen, also provided meals. Thank you for your work! Elena)))

Very pleased with the attitude towards patients. The staff was polite and courteous. They responded quickly to all my needs. They suggested the best alternative treatment and were very tactful during the operation. The operation was done under local anaesthesia, and painkillers have very little effect on me, but the doctor was very sensitive and understanding of my condition and patiently waited and increased the dose of anaesthesia until the action started. And during the whole operation constantly asked about my condition and even on small reactions of pain, which were reflected apparently in my face immediately responded. And the assistants (nurses) were close by, giving emotional support. I would especially like to mention the attitude of the interpreter Rabia, who was always in touch with me throughout my stay and answered at any time of the day, despite the workload I saw. This is very human of her when you don't know anything and don't know the language. I would like to thank the clinic and all the medical staff for the help provided and for the sensitive attitude towards each client.