Siriporn Leehacharoenkul, General practitioner

Waking up after the knee replacement surgery, my first impression was one of being in capable hands. The staff was attentive. Throughout the process, the surgeon and clinical team demonstrated solid professionalism, and I felt properly supported during my stay. I appreciate that even now, during this early recovery phase, the clinic remains easy to reach whenever I have questions. One thing for others to note is that there were some additional expenses beyond the initial quoted price. Overall, it was a good experience.

Waking up after the procedure was surprisingly calm. The entire medical team, from the surgeon who performed my colonoscopy and polyp removal to the general staff, was professional. It was a good feeling. One of the best parts was how my Bookimed coordinator stay in touch throughout the entire journey, which provided a lot of reassurance. On the other hand, there were moments of confusion due to the language barrier; it felt like the interpret need to be upgrade for complex medical conversations.

If you're looking into this, my main takeaway is about the coordination. My coordinator, Veronica, was absolutely amazing, providing 100% full support from the very first message I sent. Every single question I had about my CT of the paranasal sinuses was answered, and the replies were always very, very fast. This responsiveness made the entire process feel well-managed and clear. Everything was straightforward. I am now in early recovery, and the service provided by the coordinator, the staff, and the clinic itself was consistently good from start to finish.

My main worry before travelling was the potential language barrier. It was a bit of a challenge, as more widespread "English speaking could make communication easy," but the coordinator was great and we managed. The clinic itself was impeccable. I can honestly say the "Staffs are beyond awesome. Clinic is super cleaned." I had PRK surface laser surgery on both eyes, and it was reassuring that the surgeon personally performed the procedure. The aftercare guide provided was very clear, though there has been little contact since. For future patients: definitely bring a pair of sunglasses and download a translation app. Doing your own research on the procedure will also help you understand what's involved.

I arrived early and was seen straight away. All my tests and scans for the male check-up were done professionally and quickly. Once completed, I went for a quick coffee and within an hour was seen by the consultant to run through all the results. He gave me recommendations for further consultations which I took, leading to an MRI and other future tests. Again, I got the results back straight away and had them explained to me. There were no real negatives. Everything was handled with professionalism and speed.