Zafer Orkun Toktas

One of my biggest worries was whether ESG was truly the right choice for me. My surgeon immediately addressed this by being very honest about who is not a suitable candidate, which built a lot of trust. He showed me the endoscopy images and clearly discussed the plan and all the diet stages before the procedure. I'm in my early recovery, but I am feeling better than expected. The post-op support has been solid; the clinic stays in touch, is easy to reach, and provided a clear aftercare guide. The only additional cost was for medicine, as the protein drinks and vitamins at the clinic were far too expensive. My main piece of advice would be to ask them beforehand what specific protein to buy, because it’s hard to figure it out with the different writing on the labels.

PLUSES Doctors at the highest level...professionalism, attention, responsibility felt during the whole stay...nothing unnecessary was said...no promises were made that could not be realised later...we were very satisfied with the results of their work.... Medical equipment may not be the latest models, but the penultimate certainly ... The food is very tasty... The facilities in the ward create a comfortable stay... The location of the clinic is good... Many hotels of different categories within walking distance..... MINUSES The medical staff and service staff (cleaning of the ward) wish to be better...the clinic needs a little more review of the process of care of medical staff for patients...at night when the patient before surgery or after surgery should gain strength and rest, begins frequent going to the room...then the temperature to measure, then the pressure, then remembering about the drip to connect the next or remove the forgotten.... Another disadvantage is the proposal-proform with an indication of what services are included in the paid amount, and which are not ... I would like a more specific list...taking into account that the treatment plan has changed, the amount to be paid has also changed, and there is always a question whether it is paid or whether it is necessary to pay additionally...which causes inconvenience and worries "whether you have enough money".... The general impression of the clinic was good...despite the disadvantages.....

I liked the doctor's professionalism, competence, ability to explain the causes of pain in an accessible way, to show clearly the planned treatment, and also to warn about the need for further "self-doctor" behaviour for further recovery of health. The attitude of the staff is excellent.

I would like to express my sincere gratitude to my coordinating doctor Yaroslava from the platform. She was on call 24/7, always answered in detail, politely and with great patience. Yaroslava even enquired about my impressions after my consultation with the doctor, which was very pleasant. Her responsiveness and support helped me to make an important decision. As for the treatment and the doctor, it is too early to give a final assessment, as we are just starting to work. But I can already say that I chose Memorial Ataşehir Clinic and I was satisfied with the staff, the doctor, the interpreter and the clinic itself. I will definitely write a full review of the results later.

Memorial Hospital in Ataşehir Istanbul meets its international status by all criteria as one of the leading medical institutions by international standards. In turn, we express our sincere gratitude to each medical staff and wish them further development!