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Hisar Hospital Intercontinental: Patients Reviews and Experience

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Hisar Hospital Intercontinental
4.5 / 5

262 patient verified reviews

Patient reviews

1 star
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4 stars
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5 stars
90%

Anonymous • Biopsy

Kyrgyzstan
Nov 10, 2024
Verified review.
Very pleased with the attitude towards patients. The staff was polite and courteous. They responded quickly to all my needs. They suggested the best alternative treatment and were very tactful during the operation. The operation was done under local anaesthesia, and painkillers have very little effect on me, but the doctor was very sensitive and understanding of my condition and patiently waited and increased the dose of anaesthesia until the action started. And during the whole operation constantly asked about my condition and even on small reactions of pain, which were reflected apparently in my face immediately responded. And the assistants (nurses) were close by, giving emotional support. I would especially like to mention the attitude of the interpreter Rabia, who was always in touch with me throughout my stay and answered at any time of the day, despite the workload I saw. This is very human of her when you don't know anything and don't know the language. I would like to thank the clinic and all the medical staff for the help provided and for the sensitive attitude towards each client.
The clinic is located in a very convenient neighbourhood. And the clinic itself provides a huge range of services. Everything is within walking distance. The wards are clean, comfortable and with all the facilities.
About Bookimed service
It was my first experience of treatment abroad and I am very glad that I chose this clinic. I really liked the attitude of the Bookimed team, who were also in touch with me all the time. And when I had a misunderstanding with the clinic on the first day, they responded immediately. I would like to thank Bookimed for this opportunity and for giving me a choice of clinics.
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GYULLI BAYRAMOWAGůlli • Facelift

Jul 22, 2024
Verified review.
I am very grateful to the management of Bookimed and my doctor-coordinator Karina for her help and support. Karina was always in touch, trying to find the best solution for the patient. She is a very decent and responsible person. I wish there were more people like her. I am very glad to have met her. I wish the company further prosperity and great success. Always be at the top, you deserve it.
About Bookimed service
Thank you for your help, for your human attitude, for your kindness, for the warmth with which you treat your patients. I would like to express my special gratitude to my doctor-coordinator Karina, who supported and assisted in solving my problem. She is a very kind and helpful person. I would like those doctors who operate and treat patients to be as kind-hearted as Karina and the world will immediately become a better place!
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Vlad • Male Check-up

Aug 10, 2024
Verified review.
I have received outstanding service. From very beginning to the end, no unpleasant surprises. I came to this clinic for a specific reason as my Australian doctors kept saying that I have no issues and year on year I went through medical checks and nothing has been discovered. Hissar hospital medical check identified many things and gastrointerogist is next level all together. All Doctors are amazing, high standard and very attentive. One of my translators Aikerim had medical background, therefore understanding of medical interpretation was a breeze.
Medical staff
My first translator wasn't great, but second one was amazing.
About Bookimed service
Very responsive and organised. Thank you 🙏

Anonymous • Consultation with an otolaryngologist

Kazakhstan
May 30, 2024
Verified review.
Hello, Vitalia! I could not follow the link, error((( But I wanted to write to you myself and say thank you! Thank you for your prompt answers, for your help in choosing a doctor and clinic. My rehabilitation period is not over yet and I can't say about the final result. But already at this stage I have a good impression of your company, the work of the coordinator Maria and the hospital interpreter Madina. I especially liked the surgeon who performed the operation. The conditions in the clinic are average, the price is market. Other medical operators also sent me offers in the same price range, but you did everything faster. By the way, the same price was in Ajibadem, but they sent me an offer on 17 May, when I had already set up for treatment in Hisar. My sister had a checkup in Ajibadem and I stopped by the clinic. Really very high level of medicine, service and comfort. But I hope that the result of my operation will not make me regret my choice. Thank you once again for your help. Saule. 🌷🌷🌷
I liked the doctor's professionalism and sense of humour.
Hisar clinic has a very bad transfer coordinator. Every time they were 30-60 minutes late.
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Iryna Kobzarenko • Hearing loss

United Arab Emirates
Mar 21, 2024
Verified review.
I thank the company for the very fast and efficient work. Very positive experience undergoing treatment for sudden hearing loss at Khizar Hospital. The staff is incredibly attentive and friendly. All examinations were carried out quickly and at the highest level. The treatment was prescribed immediately and produced results quite quickly.
Attention and desire to help.
About Bookimed service
The agent very quickly selected a clinic and a doctor according to my request.
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Борис • CyberKnife

Ukraine
Mar 4, 2024
Verified review.
Everything is fine. There was a slight delay in the transfer upon arrival at the airport. Then they arrived promptly, the drivers were polite, the cars were clean. The hotel is a little far away, but nice, spacious room, clean. There were not enough slippers in the hotel, otherwise everything was fine, the staff was helpful. I underwent PET CT diagnostics with gallium 68, the examination was carried out perfectly. Special thanks to the coordinators of Bookimed and the clinic, and the translator. The consultation with the doctor was easy and instilled confidence and calm. It would be nice to get a translation of the conclusion in Russian or English right away.
Service, competence, translator, speed of examination
Transfer upon arrival, no conclusion in Russian
About Bookimed service
My first experience. I liked the coordinators’ quick response and attentiveness. Everything went well.
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Anonymous • Consultation with an otolaryngologist

Israel
Sep 25, 2023
Verified review.
It was necessary to clean wax from one ear. As a result, for only $150 I received a consultation with an ENT professor, cleaning of both ears, and an additional examination of my nose and throat. The clinic and doctors work professionally, however, it was not possible to use the services of a translator into Russian at the reception, since the translator was too busy, but the doctors speak excellent English.
About Bookimed service
Good, but it’s not always clear what exactly is happening and what the price will be
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Константин • Gastric bypass

Germany
Apr 13, 2024
Verified review.
Khasar Clinic is the best thing I can recommend to those who have not chosen a clinic yet. It is a fine-tuned mechanism that works like clockwork!!!! Not a single question has arisen! My Dr Burcin is a professional!!! Doctor with a capital letter! Wonderful staff! Curator Maria, interpreter Mircea - you made my stay in the clinic comfortable! Thank you from the bottom of my heart to the whole friendly team of Hisar Clinic. My best recommendations!!! Score 100 out of 10!!!
The entire staff of the clinic! From the doctor to the cleaning lady
No tactgo
About Bookimed service
From start to finish they were with me. These incredible people made my stay at the clinic unforgettable!
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Аl'bina Левченко • PET-CT with Gallium 68 (DOTA)

Ukraine
Nov 13, 2023
Verified review.
Excellent transfer, even from the bus station, hotel included in the price, almost like a separate apartment, very smiling and always helpful staff, excellent translator, clinic administrator. Liked everything. They expect me to check in in six months. I will definitely go to them.
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Melanie • Gastric sleeve surgery (Sleeve gastrectomy)

United Kingdom
Sep 11, 2023
Verified review.
Everything was brilliant with the consultant and his team, the hospital ward staff were good apart from one nurse that was on shift and was quite rude. All the transfers were good until we needed to get to the airport and the driver was stuck somewhere and we ended up paying. 1 500 tl to get us to the airport. Our interpreter was brilliant and we had a laugh with her. I wasn’t expecting to pay out nearly £600.00 extra with having to buy all medicines and medication and protein powder. This was a shock to me as nobody had told me about this. So overall my experience was really good and the operation went really well, just lacking in a bit of after care and additional add ons.
About Bookimed service
My Bookimed representative Gulshirin Beshimova was excellent, if I neede her I only had to message her and she would reply as soon as she could. She even came to see me while we was sitting in the waiting room after being discharged. Thank You.