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Hisar Hospital Intercontinental: Patients Reviews and Experience

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Hisar Hospital Intercontinental
4.5 / 5

259 patient verified reviews

Patient reviews

4.5
Good
259 patient verified reviews
1 star
0%
2 stars
0%
3 stars
0%
4 stars
10%
5 stars
90%

Yuliya Gurska • Stomach resection

Spain
Nov 16, 2025
Verified review.
Very thoughtful service, clean, cosy, attentive and helpful staff, comfortable ward, high level of pre-operative assessment, very attentive, qualified and charming surgeon, availability of interpreter at key stages.
About Bookimed service
The employee quickly found a suitable option for me and accompanied me every step of the way. I was reassured that everything would be fine and I didn't have to worry about organisational issues
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Elena • Septoplasty (Deviated Septum Surgery)

Montenegro
Apr 24, 2025
Verified review.
I would like to express a huge thank you to the Bookimed team for helping me organise a medical trip to Hisar Clinic for my son (16 years old) for septoplasty surgery. From the very beginning we received professional and empathetic support. Special thanks to Olga and Christina - they accompanied us at every stage, were on call 24/7, answered all our questions and helped us with any nuances. Thanks to them, as well as the coordinator Maria from the clinic, we managed to find a great doctor, a suitable date and a good price for the treatment. Everything was organised to a high standard: airport pick-up, transfers, consultations, the surgery itself and post-operative support. We felt that we had a really caring team around us that we could trust. Thank you very much for your participation and humanity. We are very happy that we chose you!
About Bookimed service
Хочу выразить огромную благодарность команде Bookimed за помощь в организации медицинской поездки в клинику Hisar для моего сына (16 лет) на операцию по септопластике. С самого начала мы получили профессиональную и чуткую поддержку. Отдельное спасибо Ольге и Кристине — они сопровождали нас на каждом этапе, были на связи 24/7, отвечали на все вопросы и помогали с любыми нюансами. Благодаря им, а также координатору Марии из клиники, нам удалось найти отличного врача, подходящую дату и хорошую цену на лечение. Все было организовано на высоком уровне: встреча в аэропорту, трансферы, консультации, сама операция и послеоперационное сопровождение. Мы чувствовали, что рядом действительно заботливая команда, которой можно доверять. Огромное спасибо за ваше участие и человечность. Очень рады, что выбрали именно вас!

Anonymous • Arnold Chiari syndrome

Uzbekistan
Mar 27, 2025
Verified review.
I would like to express my gratitude and say a big thank you to Bookimed, for the organisation, for the clarity, punctuality and for the emotional support, for the whole period of our trip they were in touch and a special thank you to Valerie for everything.Thank you to the doctor from the clinic and all the medical staff.If someone asks me for advice on treatment abroad I will certainly recommend Bookimed.
Nursing staff services
The hotel didn't have hot food for breakfast
About Bookimed service
I found out about Bookimed when I was looking for treatment abroad on the internet. And they found me a clinic according to my possibilities
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Anonymous • Hemorrhoids

Ukraine
Mar 23, 2025
Verified review.
Excellent clinic, very professional doctors and nurses. The operation was successful, the care was very good. The rooms were comfortable, the food was decent. But most importantly, it was a professional doctor, a huge thank you to her and all the staff who were involved in my treatment.
Doctors, nurses, comfortable room, decent care, outcome of treatment.
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About Bookimed service
They are quick to get in touch, provide the right information, and accompany the treatment.
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Anonymous • Gastric sleeve surgery (Sleeve gastrectomy)

United States of America
Mar 21, 2025
Verified review.
I had a stomach reduction with Dr. Batman. I can only recommend this Dr. and the Hisar Hostel. I was very pleasantly surprised. I must admit that I had moments of doubt, of fear that they did not comply with the sanitary measures or that there might be a problem. But the whole process from start to finish was excellent. The hospital has nothing to envy to the best private hospitals in Spain, the experience and professionalism of the Doctor has been unbeatable, I had been given good references from Spain (other great bariatric doctors). And the most important thing is that they are very involved in helping you to make sure that everything goes well, even after the operation, once the year of follow-up starts. The only problem I have, which I think they need to improve, and which I saw in other opinions before deciding to go for it, is that you ask for a translator in Spanish and he never appears. In my case I speak English, but I was accompanied by my mother who doesn't speak any English and I would have appreciated having a Spanish translator at times when I was dazed by the medication. If it were necessary they should offer it, even at an extra cost. I would have paid for it
Professionalism and empathy of the doctor. The facilities and professionalism of the hospital and its staff. The hotel and the room we were offered. The follow-up at all times of the process.
I did not have a Spanish translator
About Bookimed service
The experience with the hospital and Hisar was excellent, but I think Bookimed has a lot of room for improvement. First of all, they need more staff to follow up with patients. At the beginning I was being attended by a chatbot and when I saw other opinions complaining about the same thing, I demanded to change to another coordinator who spoke my language. From that moment on I was attended by a person, and although I have no complaints, I have lacked a little more follow up. So I give an 8 because the hospital has a 10 and bookimed a 6. But without bookimed I would never have found this hospital, so I am very grateful, I hope you take this constructive criticism to improve in the future.
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Tatiana • Female check-up

Netherlands
Feb 16, 2025
Verified review.
I had a VIP checkup at Hisar International Hospital, I liked it very much! The process was efficient, I went through all the examinations without any delays. Modern equipment, experienced doctors and friendly staff. The interpreter Rabia accompanied me everywhere and translated everything very well. I also had lunch at the hospital, delicious! The general practitioner at the end gave me a general assessment of the results of the analyses and gave me recommendations. I am very satisfied and have already recommended it to my friends!
About Bookimed service
The staff answered my questions quickly and professionally, helped me with my choices and then accompanied me through the process
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Anonymous • Septoplasty (Deviated Septum Surgery)

Montenegro
Nov 18, 2024
Verified review.
My son (17 years old) underwent septoplasty, correction of nasal septum. Dr Selman Sarica was very attentive, friendly and professional! All the staff of the clinic, above and beyond praise! Nurses, interpreters and of course Dr Selman, all worked professionally, quickly and smoothly. The clinic itself is very large, works in different areas, clean spacious rooms, the room has a shower, toilet, all bathroom accessories. I accompanied my son, for me also in the ward was a full place to sleep and rest, with bed linen, also provided meals. Thank you for your work! Elena)))
It's been great
There's no such thing
About Bookimed service
The bookimed operators helped with the selection of a doctor and clinic, answering all questions in a quick clear and timely manner! Thank you very much
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Anonymous • Biopsy

Kyrgyzstan
Nov 10, 2024
Verified review.
Very pleased with the attitude towards patients. The staff was polite and courteous. They responded quickly to all my needs. They suggested the best alternative treatment and were very tactful during the operation. The operation was done under local anaesthesia, and painkillers have very little effect on me, but the doctor was very sensitive and understanding of my condition and patiently waited and increased the dose of anaesthesia until the action started. And during the whole operation constantly asked about my condition and even on small reactions of pain, which were reflected apparently in my face immediately responded. And the assistants (nurses) were close by, giving emotional support. I would especially like to mention the attitude of the interpreter Rabia, who was always in touch with me throughout my stay and answered at any time of the day, despite the workload I saw. This is very human of her when you don't know anything and don't know the language. I would like to thank the clinic and all the medical staff for the help provided and for the sensitive attitude towards each client.
The clinic is located in a very convenient neighbourhood. And the clinic itself provides a huge range of services. Everything is within walking distance. The wards are clean, comfortable and with all the facilities.
About Bookimed service
It was my first experience of treatment abroad and I am very glad that I chose this clinic. I really liked the attitude of the Bookimed team, who were also in touch with me all the time. And when I had a misunderstanding with the clinic on the first day, they responded immediately. I would like to thank Bookimed for this opportunity and for giving me a choice of clinics.
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GYULLI BAYRAMOWAGůlli • Facelift

Jul 22, 2024
Verified review.
I am very grateful to the management of Bookimed and my doctor-coordinator Karina for her help and support. Karina was always in touch, trying to find the best solution for the patient. She is a very decent and responsible person. I wish there were more people like her. I am very glad to have met her. I wish the company further prosperity and great success. Always be at the top, you deserve it.
About Bookimed service
Thank you for your help, for your human attitude, for your kindness, for the warmth with which you treat your patients. I would like to express my special gratitude to my doctor-coordinator Karina, who supported and assisted in solving my problem. She is a very kind and helpful person. I would like those doctors who operate and treat patients to be as kind-hearted as Karina and the world will immediately become a better place!
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Vlad • Male Check-up

Aug 10, 2024
Verified review.
I have received outstanding service. From very beginning to the end, no unpleasant surprises. I came to this clinic for a specific reason as my Australian doctors kept saying that I have no issues and year on year I went through medical checks and nothing has been discovered. Hissar hospital medical check identified many things and gastrointerogist is next level all together. All Doctors are amazing, high standard and very attentive. One of my translators Aikerim had medical background, therefore understanding of medical interpretation was a breeze.
Medical staff
My first translator wasn't great, but second one was amazing.
About Bookimed service
Very responsive and organised. Thank you 🙏