The entire experience, from the first contact with Bookimed & Zekra, my medical coordinator, was outstanding. The care, support, and attention to every question were impeccable. When I was referred to Lokman Hekim Hospital to Dr. Yaman, I had a video call with him, supported by the translator Ismail, where my surgery was discussed in detail. Upon arrival in Istanbul, we were met and taken directly to the hospital, where Ismail greeted us and assisted with registration and settling in. I then underwent various preoperative tests to prepare for the surgery the following morning. The hospital room was like a luxury hotel room and spotlessly clean. On the morning of the surgery, I met the doctor, who turned out to be a wonderful, friendly person and immediately put me at ease. The postoperative care was excellent and the medical staff was superb. The next day, we were taken to a hotel, which was included for 3 nights in the cost. We chose to stay for an additional 5 nights. The hotel was wonderful, and the staff was very helpful and attentive. I visited the hospital multiple times, which provided transportation to and from the hotel, and at each visit, we were met at the door by Ismail and accompanied to Dr. Yaman. I had a final meeting with him on the morning we flew home, during which the stitches were removed, and then we were taken to the airport. I cannot express how amazed I am at the results of my surgery and what it has done for me; it literally gave me my life back. I cannot praise the entire experience enough, and I am very grateful to Zekra, Ismail, and especially Dr. Yaman.
I initially contacted them just to inquire about the surgery I needed & immediately received a response from Zekra my medical coordinator, she gave me every bit of information I needed & assisted me with booking everything, excellent service, would highly recommend.