Estophia Hospital : Patients Reviews and Experience

The only problem we had was the availability of medical staff. Some doctors had to wait for a very long time.

Terrible, shared medical information, not passed onto anaesthetic’s. Manger arrogant, rude. Even though refused surgery, excellent surgeon. Excellent anesthetiser. However disappointed, would still recommend. Booking . Med assisted with everything

Before I went, I told them that I needed some kind of operation. At the end, after all the tests, they tell me that this operation is not suitable for you. It turns out I went in vain and spent the money. double expense. I'm disappointed

Everything went quite well....first of all, of course, thanks to the girl Natalia Bruyaka, who was always in touch and helped solve all the questions that I had along the way...Thank you very much to her for her timely and quick help on throughout the entire period... Everything was organized well... we were met at the airport, a VIP transfer, a black Mercedes, the driver, unfortunately, I don’t remember his name - a great guy, just an ace, took him to the hotel... Everything in the hotel super, 5 stars, good finishing, excellent staff, we were accommodated on the 8th floor, with a beautiful view of the city.... The next day we arrived at the clinic... They paid there, and without delay, they invited us to the operating room... The team is excellent , young guys and girls, cheerful and relaxed, (they even sang songs during the transplant)... the transplant went quite quickly, they got it done in 5 hours, because the people know their stuff, they are all true professionals, both the doctor and the guy, who drew the hair line, and the girls who were assistants....Everything is at the highest level..The transplant itself is painless, only at the very beginning, when the painkiller was administered, it was a little painful, but it lasted about 10 minutes.. In general, I am satisfied with the transplant itself , I hope that the result will not be good, we’ll see in a year.. Then we were taken back to the hotel, and I spent that day in the room, did not go anywhere.... The next day I had a rest day, and the hotel staff organized a tour for us to the historical center of Istanbul... We had a great time there, and a day later they took me back to the clinic, showed me and washed my hair, and the ace driver took us to the airport... Bottom line: without much strain, I had a hair transplant and my wife and I had a great time in Istanbul, trying different dishes, making excursions and having the opportunity to shop... Thank you very much to those people who organize such tours and carry out such work... I am very grateful to them...

Dr. Oukhzan Parlakkylych is a very professional doctor, a kind and sympathetic person. I liked it all very much. I recommend this doctor to everyone. The employees of the company are also very good. Great service. Everyone is happy. I recommend Medical Promise to everyone. The translator Ihsan helped me a lot, very friendly. No problems, everything was resolved quickly and clearly.

Ihsan was absolutely amazing! He is very friendly and always available. He is the best coordinator. I would recommend Ihsan to everyone 😁. Dr. Ali Ertan Capar and his surgical nurse, Jon, where very professional, personable, and accommodating. They checked on me regularly. I definitely recommend the doctor and his team. The doctor's office was very first class and clean. I loved the decor. The hospital staff used language translators to communicate. The food was not good at the hospital. Take your own breakfast bars. Suggestion: in future have the hospital provide water to patients. I was service lunch with no beverage. Thank GOD I was given several bottled water from Jon at his expenses. I would NOT recommend the A11 hotel. The breakfast is the same everyday. No room service. The elevator doesn't go to the lobby. The room was very small. The bed is very low. Difficult to get up after surgery. My room didn't get cleaned. No AC kept cutting off. The doorman does his best to assist. I changed hotels to Cevahir Hotel Istanbul Asia. This hotel was 5 star and fantastic! 24 hour room service! Very clean. My room was cleaned everyday. Most of the staff spoke English. Very good menu. The food was delicious. The room was spacious and had a water view. I could open the window for fresh air.