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Updated: Jan 2024

Medipol Mega University Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.1
Overall patient satisfaction with Medipol Mega University Hospital in Turkey
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What patients say about Bone marrow transplantation at Medipol Mega University Hospital

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
May 28, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
May 28, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
May 28, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
May 28, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
May 28, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
May 28, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
May 28, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
May 28, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
May 28, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
May 28, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
May 28, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
May 28, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
May 28, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
May 28, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.

How effective are the treatment results?

Based on patient experiences, the treatment approach appears thorough and well-coordinated. Patients describe productive clinic visits with attentive professors who conduct comprehensive testing before proceeding. One noted being 'satisfied with everything' from both medical and comfort perspectives. The process involves careful evaluation phases, with patients expressing confidence in continuing their treatment plans. While some are still in pre-treatment stages awaiting surgery calls or financing, the medical assessments and staff attention have left positive impressions that encourage patients to move forward with their bone marrow transplantation journey.

Reviews that answered this question:

Василь
Turkey
May 28, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Тариель
Turkey
May 28, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly experienced professionals who inspire confidence from the first consultation. Dr. Zafer stands out as a 'genius in his field' who patients say demonstrates absolute expertise in bone marrow transplantation. One patient noted the professor 'immediately called for trust,' while another emphasized how Dr. Zafer 'will always listen and try to help.' Patients feel their health truly comes first, describing encounters with doctors who are both skilled professionals and genuinely caring individuals who make complex treatments feel manageable.

Reviews that answered this question:

Ольга
Turkey
May 28, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
May 28, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
May 28, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
Александр
Turkey
May 28, 2026
Verified review.
High professional level of the clinic, all employees are polite and friendly. I personally thank Professor Zafer Güulbash, translator Anna and Coordinator Suleiman.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as exceptionally comfortable and well-designed for recovery needs. Ward conditions are praised as 'more than good' with everything tailored for weakened patients and their comfort. The service level impressed international patients, with one calling it 'a completely different level' compared to their home country's medicine. Some noted initial confusion with airport transfers, though this was quickly resolved and didn't impact the overall stay. Patients consistently felt well-cared for throughout their treatment, with comprehensive support from medical staff and translators making the experience 'very comfortable.'

Reviews that answered this question:

Ольга
Turkey
May 28, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Сергей
Turkey
May 28, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Тариель
Turkey
May 28, 2026
Verified review.
At the clinic we were satisfied with everything. And from a medical point of view and in terms of comfort, everything is fine.

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring, with one calling their experience 'wonderful' and 'warming.' Staff members 'go the extra mile' for patient needs, with visible efforts to comfort and support patients throughout the challenging transplant process. Dr. Zafer Güulbash receives particular praise for inspiring 'absolute confidence' and making patients feel their health comes first. Some noted minor coordination issues upon arrival, though airport staff quickly helped resolve any confusion. Translators and coordinators provide constant support, answering questions immediately and helping with complex logistics like international travel during quarantine.

Reviews that answered this question:

Angel Carlos Perez Antillon
Turkey
May 28, 2026
Verified review.
I have the most wonderful , warming experience in this hospital , Doctors , nurses and other members are wonderful and go the extra mile for my needs . Thank you
Ольга
Turkey
May 28, 2026
Verified review.
Great clinic! I would like to say to each employee a huge THANK YOU for their kindness and sincere desire to help in any matter! Was in the box before, during and after bone marrow transplantation. All this time, the desire was felt and the efforts of the staff were visible to alleviate the condition, cheer up and please. The conditions in the wards are more than good. Everything is tailored for the weakened patient and his comfort. Dr. Zafer inspires absolute confidence! A genius in his field. He will always listen and try to help. When communicating with him, the understanding comes that your health comes first for him. This is the case when in front of you is a good person and a professional in his field !!!
Аліна
Turkey
May 28, 2026
Verified review.
The trip went well. I really liked the relationship to the patient. There is always a translator. All questions that arise are immediately answered. Helped with leaving for Ukraine during quarantine. We also want to express our gratitude to Pavel who helped organize the trip and answered hundreds of questions.
Сергей
Turkey
May 28, 2026
Verified review.
I liked the service very much, a completely different level compared to medicine in Ukraine. The professor immediately called for trust, transfer, settlement, everything was very clear and fast. The only thing was a hitch immediately upon arrival, the attendant was not immediately found, but they turned to the airport staff and they were happy to help to contact. He was at the airport, just a little apart. The rest of the stay was very comfortable and did not require anything from our side. Everyone was accompanied by companions, translators and medical staff.
Василь
Turkey
May 28, 2026
Verified review.
So far they have only been tested. The professor is very attentive, the staff too. I liked everything, we are waiting for a call for surgery.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

Bulent Eser

Hematologist

Leading doctor for Bone marrow transplantation

36 years of experience

Book consultation

❤️ In demand by patients

2

Tural Pashayev

Hematologist

11 years of experience

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💚 Specials for Bookimed patients

3

Seckin Cagirgan

Hematologist

27 years of experience

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Reviews.10 patients have trusted Medipol Mega University Hospital with their treatment journeys in Turkey

Patient reviews

4.6
Excellent score
473 patient verified reviews
1 star
0%
2 stars
10%
3 stars
30%
4 stars
0%
5 stars
60%
Medipol Mega University Hospital overall rate includes
4.7/5
Doctor
4.7/5
Staff
4.7/5
Facilities
4.7/5
Language assistance
4.8/5
Support
1-10 of 10 reviews
YUliya • Lymphangioma
Ukraine
Jan 26, 2024
Verified review.
The organization of the trip is at the highest level, the organization is impressive
Everything is very well organized, fast communication between the doctor, translator, and financial department. We had a problem with housing, they didn’t abandon us at night, the clinic staff helped. We did an examination, so I can’t say about the results of the treatment yet. The facilities at the clinic are wonderful, we consulted with 2 doctors, we have a diagnosis and a treatment method. The radiologist is competent and specialist, but not verbose. I didn’t have enough explanations about the risks, etc., the plastic surgeon explained everything in detail, answered all my questions, he was a very nice person. The organization of the trip is at the highest level, the organization is impressive. The diagnosis has been made, treatment methods have been determined, we plan to come for treatment in six months, because the prices are too expensive for us. I can write about the quality of treatment after treatment.
The organization from arrival to departure is superb.
All liked it.
About Bookimed service
They always answer quickly; when I was traveling, I felt supported and that they wouldn’t leave me alone in a foreign country.
Гульноза • Nasopharyngeal cancer
Uzbekistan
Jul 27, 2023
Verified review.
The most important thing in life is health, I completely changed my priorities, because when you understand that you can’t do anything, you start just asking Allah
Hello! I thank the bookimed team for getting us to the clinic in Medipol Turkey. I was very confused and did not even know how to find a clinic! I accidentally looked at this clinic on YouTube and decided to write to bookimed. You just have no idea how scared I was thinking if I was doing the right thing! It turns out to be very correct. I got good doctors. I am satisfied. God forbid that my son recovers and that no one ever gets sick. Many thanks to Marina, she is always my motivator at any time, I can write to her, she will gladly answer and explain everything to me. May Allah grant you all long life and health! Come visit us in Tashkent, I love you all! The most important thing in life is health, I completely changed my priorities, because when you understand that you can’t do anything, you start just asking Allah.
Арахман • Stomach cancer
Russian Federation
Jul 4, 2021
Verified review.
We made an appointment at the clinic at 15:00, and in the end we got to the doctor at 16:50. There is no clear organization in terms of admission. But the doctor examined me well, did all the research and prescriptions. The only problem is waiting for an appointment, with a patient of 4 degrees of oncology it takes a long time, the patient is nervous. The main coordinator himself does not get in touch, so he is loaded with other clients. We need to organize work better !! Who really answered promptly and worked is Inga from Bookimed !! Thank you very much
About Bookimed service
Partially. The one who really responded promptly and worked was Inga!! Thank her very much
Anar Madieva • Ovarian cancer
Kazakhstan
Aug 13, 2019
Verified review.
I arrived at the clinic at the appointed time and waited 5-6 hours. On the first day, the doctor, Ahmed, took over and said that he would be negotiating over the phone, but did not get in touch. On the second day there was another, which was overloaded with its patients, took at the end of the day, after its patients. They complained to the translator that they had called at 11, but they had taken them at 6-7 pm. Well done translator, tried.
Гульноза • Nasopharyngeal cancer
Uzbekistan
Oct 6, 2023
Verified review.
The clinic is good. Doctors too, but the prices are very expensive. From the beginning, the coordinator and translator do not say that they have service packages. I found out about this by accident. Immediately upon payment, ask for a receipt and you will know exactly what and how much you have to pay for. On my first visit, it was the translator who told the cashier a different amount, but it turned out that the amount there was much less. It was precisely because of this that I asked Bookimed to change both the translator and the coordinator. Be carefull. I am very grateful to the Bookimed company, they are experts in their field, especially Marina, I can write to her at any time, she will gladly answer and help me. It was she who brought me to this clinic and she, through representatives, found out how much I appreciated the treatment. Although this was the coordinator's job. The coordinator was not there to help or pick up the phone at all and didn’t even answer lately. Apparently I didn’t like the fact that I already understood everything perfectly well. I don’t know the price of finding out this is something secret, I don’t know the permanent answer. They know everything very well and it has turned into a business. Pay the money and immediately get a check from the financial department. Also, if you have dollars, ask for the exchange rate in lira. Their rate in the database is different.
About Bookimed service
I am very grateful to Bookimed. Just great guys. You can write and get advice without any problems at any time of the day or night. Thank you very much Marina is very kind and sympathetic. All the time, thanks to her, I feel calm. She knows how to calm and support.
Anonymous • Mastectomy
Ukraine
Feb 5, 2020
Verified review.
From visiting the clinic and undergoing examination were only negative impressions. Appointed to the doctor for 10 days at a certain time, and got an hour later! All tests were taken promptly, in 1 day and promised the results and a visit to the doctor in 2-3 days (the doctor himself said that everything needs to be done very quickly, because I needed urgent treatment), and silence .... Irada I didn’t answer calls ... We only got contact with the help of Bookimed employees! In general, we got to the doctor only after a week, and we were told that we needed to do another examination !!! (remembered) In general, we lost time in vain, which is very important for cancer patients, nerves and money ... Many thanks to the girls from Bookimed for support, help and patience Ie !!! I am grateful to Katerina, Daria, Olga and Darina for the help and support !!! I do not recommend Medipole. I am undergoing treatment in another clinic!
About Bookimed service
I am grateful to Katerina, Daria, Olga and Darina for their help and support!!!
Александр • Prostate cancer
Moldova
May 26, 2022
Verified review.
We are all very happy!About the Doctor: Our doctor Rahim Khoruz! About the Clinic: The clinic is very good, very attentive staff, the right balanced and professional approach of doctors to the patient! About the Results: We underwent a comprehensive examination of our dad's disease (dad has prostate cancer) and we are waiting for the appointment of a course of treatment! About the Experience: I should especially note the professionalism of the Bookimed team, which helped us decide on the clinic, I especially want to thank the Coordinating Doctor - Anna Chernova! Anna, thank you so much for your work and the time that you have devoted and continue to devote to us!Most Positive Sentence: We are all very happy!
The clinic is very good, very attentive staff, the right balanced and professional approach of doctors to the patient! At the clinic, we underwent a comprehensive examination of our dad's disease (dad has prostate cancer) and we are waiting for the appointment of a course of treatment! Our doctor Rahim Khoruz! So far we are all very happy! I should especially note the professionalism of the Bookimed team, which helped us decide on the clinic, I especially want to thank the Coordinating Doctor - Anna Chernova! Anna, thank you so much for your work and the time that you have devoted and continue to devote to us! We hope that all the treatment will be successful and we will go home with our healthy beloved dad!
About Bookimed service
We are all happy!
Максим Oslopov • Robotic da Vinci prostatectomy
Russian Federation
Mar 6, 2019
Verified review.
"He is very happy that he finally got rid of the cancer using the da Vinci robot
The Medipol Clinic in Istanbul was recommended to me by bookimed specialists. I was very pleased with the additional service. We were met with my father at the airport and taken to the guest house, which was provided by the hospital free of charge, as well as free 3 meals a day, not only for my father, but also for me. Every day a car came for us to take us to the clinic, as well as to take us back. We were provided with the services of an interpreter. Translator Murat turned out to be a very good person, he told everything and helped absolutely everything. operas atsiyu. Everything went fine, he is very happy that he finally got rid of the cancer using the da Vinci robot. The staff after the operation behaved very courteously and neatly.
Рахат • Radioiodine therapy
Kazakhstan
Feb 6, 2019
Verified review.
I am delighted with their work
Thank you for everything being fine. Of course there were cons, but in general everything was fine. I really liked it, the meeting was organized, Medipol worked harmoniously. The managers from the clinic helped completely. There is a room with three meals a day, the room is clean, they did not require additional payment. The clinic is very specialized, individual approach to each patient, polite and attentive. Many thanks also to Dmitry and the coordinators in the clinic. Irada, Ainur, Timur, Iran many thanks to each of them for their help with any question and help at any time of the day. In general, I liked everything very much and the quality of work, they move as a single mechanism. Thank you, I am delighted with their work.
Светлана
Ukraine
Nov 25, 2021
Verified review.
"We will have further treatment at the clinic and we will definitely return there
Medipol Clinic (Istanbul) Underwent diagnostics for oncology at Medipol Mega University Hospital (Istanbul). Separately, I would like to note the work and thank the coordinator Inga from the Bookimed platform, without which our trip to the clinic would not have taken place and would not have been successful. She is a truly wonderful professional, a person of words and deeds, she has everything under control. We didn’t have to worry about anything, this person consulted us 24/7. She very quickly translated medical documents into English, provided a choice of clinics specializing in our problem. Inga, thank you so much for your help in everything! You enjoy helping people, providing first-class customer service and helping with medical treatment abroad. You just did your job perfectly. I liked everything in Istanbul too. Transfer from the airport, as well as to the clinic for consultation and examination. Advised in a professional, respectful and compassionate manner. Even when we were at the clinic, the coordinator Inga from the Bookimed platform constantly kept in touch with us. I would also like to note the work of the coordinator and translator Babajan in the clinic. He also did his job professionally. I organized consultations with specialists, on the very first day upon arrival, we underwent a PET-CT scan with gallium, for which we have come such a long journey. It was a pleasure to contact him with a question and help - he was always happy to help. During the consultations he was very calm, professional, attentive and responsive. Babajan, you have many human qualities and tact, our whole family is very grateful to you. We will have further treatment at the clinic and we will definitely return there. We shared our opinion in order to help other patients make the right choice and get well-organized, professional medical care abroad.
About Bookimed service
100 percent! Inga is a professional with a capital P!