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Medipol Mega University Hospital: Patients Reviews and Experience

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Medipol Mega University Hospital
4.5 / 5

401 patient verified reviews

Patient reviews

1 star
0%
2 stars
10%
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4 stars
10%
5 stars
80%

Самат Mendigulova

Kyrgyzstan
Jan 23, 2019
Verified review.
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The coordinator did can say everything. As agreed, we got to a good specialist, to a good clinic, and at the moment, she has been undergoing treatment for a month already. Well done Anton was always in touch and helped us. The clinic is good and the professor is good there. Hotel Medipol cool, the conditions are very good. Thank you for your service.
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Руслан • Parkinson's disease

Ukraine
Dec 5, 2018
Verified review.
review photo
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
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Людмила • Epilepsy

Kazakhstan
Feb 27, 2020
Verified review.
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Very good and professional welcome, I did not have to wait anywhere. The translators very easily explained everything, the transfer arrived minute by minute. Thanks for the welcome.
About Bookimed service
Very happy thank you all
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Жанар • Osteoarthritis

Kazakhstan
Nov 7, 2018
Verified review.
check out as retarded! although our medicine is even better, they will answer and write everything out, and these are the gods of medicine in quotes! Mensebey, no prescription or a final diagnosis, did not like it at all.
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Anonymous • Epilepsy

Kazakhstan
Dec 6, 2021
Verified review.
Organization of the trip, examination at the clinic was carried out quickly and efficiently. The doctor prescribed a new treatment, reassured that it would give a complete cure. The room is very comfortable, 3 meals a day. The staff is attentive. I liked that there is a reliable transfer. The hotel is inexpensive, 2-bed room 10,000 tons, clean, breakfast in the morning, buffet 1500-2000 t. Thank you all.
About Bookimed service
Yes
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Светлана

Ukraine
Nov 25, 2021
Verified review.
Medipol Clinic (Istanbul) Underwent diagnostics for oncology at Medipol Mega University Hospital (Istanbul). Separately, I would like to note the work and thank the coordinator Inga from the Bookimed platform, without which our trip to the clinic would not have taken place and would not have been successful. She is a truly wonderful professional, a person of words and deeds, she has everything under control. We didn’t have to worry about anything, this person consulted us 24/7. She very quickly translated medical documents into English, provided a choice of clinics specializing in our problem. Inga, thank you so much for your help in everything! You enjoy helping people, providing first-class customer service and helping with medical treatment abroad. You just did your job perfectly. I liked everything in Istanbul too. Transfer from the airport, as well as to the clinic for consultation and examination. Advised in a professional, respectful and compassionate manner. Even when we were at the clinic, the coordinator Inga from the Bookimed platform constantly kept in touch with us. I would also like to note the work of the coordinator and translator Babajan in the clinic. He also did his job professionally. I organized consultations with specialists, on the very first day upon arrival, we underwent a PET-CT scan with gallium, for which we have come such a long journey. It was a pleasure to contact him with a question and help - he was always happy to help. During the consultations he was very calm, professional, attentive and responsive. Babajan, you have many human qualities and tact, our whole family is very grateful to you. We will have further treatment at the clinic and we will definitely return there. We shared our opinion in order to help other patients make the right choice and get well-organized, professional medical care abroad.
About Bookimed service
100 percent! Inga is a professional with a capital P!
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Гульназ • Brain tumor

Kazakhstan
Feb 4, 2024
Verified review.
Thank you very much. Very polite staff. Excellent, professional translator, transfer from the airport. All is cool!!! Well done! I will be treated only by you.
Professional translator. She helped me get through all the doctors quickly. Her name is Nazilya. Thank you very much Nazila
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About Bookimed service
Very attentive to every patient
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Anonymous • Neurological Rehabilitation

United States of America
Feb 15, 2024
Verified review.
Please check your facts as the hospital is very expensive for Turkey. However, very good facilities, most staff are committed and know their jobs well. The Head Doctor is a great person with humility and patience to treat his patients well. However, I am not aware of who is behind him and may influence some decisions. The facility should invest and innovate more. There are not enough staff and the patient’s progress suffered as a result. High turnover rate. I am quite surprised that the management team or main representative never once visited my family member, a long-term patient. Some nurses need to be trained as they lack essential customer service skills. Overall, good hospital with quality infrastructure and amenities. In this rehabilitation block, the patient rooms are mostly small and the bed-chair is very uncomfortable for long-term attendants. I would recommend the Hospital of course! We had a good experience despite few setbacks. Most problems were addressed professionally but the truth has to be told. It took some personal time and energy and the quality standards need to be there. We are not dealing with retail but health and you cannot expect your patients not to be demanding when they spend/pay a lot for medical care in Turkey.
Communication and goal sharing. Compassionate and well experienced. Very nice and seems knowledgeable. Speaks English well, problem-solver!
Ratings of hospital services. Recommendations and follow-up with hospital management on patient issues. Most contacts at the hospital are junior staff and problems not solved critically.
About Bookimed service
1 person Anna is the best medical coordinator ever. Her commitment level is very high! She is fantastic, patient and nice. The best.

Сая Я • Epilepsy

Kazakhstan
Jun 6, 2022
Verified review.
Everything is organized We completely trust the doctor now we will be treated by him The staff are all polite translator Nursulu explained everything to us the medicine got everything Thanks to the doctor Kurchad Aydin is a professional in his field
About Bookimed service
Yes
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Александра • Epilepsy

Kazakhstan
Nov 18, 2023
Verified review.
I really liked the service. We were met on time and brought to the hospital, no queues or delays in seeing a doctor. Everything is very convenient, fast and to the point.
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