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Medipol Mega University Hospital: Patients Reviews and Experience

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Medipol Mega University Hospital
4.5 / 5

401 patient verified reviews

Patient reviews

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4 stars
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5 stars
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Ержан • PET-MRI

Kazakhstan
Nov 23, 2023
Verified review.
I liked the service of the staff. The friendliness of the doctors. Cleanliness of the clinic, amenities. Very convenient, informative and fast transfer.
The food in the restaurant at the clinic is very good. The staff is attentive.
Communication by translators after the reception. Since November 14, we have not been able to obtain a report from a pediatric oncologist. Today is already November 23rd, and there is no answer. Only the translator gets in touch every once in a while and says that “tomorrow” they will tell everything.
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Оксана • Lymphoma

Ukraine
Aug 16, 2021
Verified review.
We went to the clinic with a diagnosis of stomach cancer. In the process of refining the tests, the correct diagnosis was made - lymphoma (thanks to the doctors! They are superb!) And treatment was prescribed. The first chemotherapy was done in the clinic, the rest - in Kharkov with Turkish medicines. Two months later, the results of PET CT showed good dynamics of treatment. We continue to be treated according to the prescriptions of the Turkish doctor Hussein. We had an excellent translator, Maksud, who was always in touch, responsive and offered the best solutions to our problems. We were satisfied with the place of settlement (the Serenity hotel is very good in terms of comfort). But everything else: logistics (you wait for an hour or more for transport, but sometimes it is not there), lack of reaction from Irada (does not answer calls and does not get in touch), ignorance of English by the medical staff in the hospital and the staff in the hospital restaurant, poor competence of the nursing staff (injections in A vein can be done by 2 people per department, the rest of the nurses wave their hands and run for help: once the vein was injected 16 times !!! For beginners, we want to warn you: the prices that are shown to you according to your documents after a remote consultation with doctors must be multiplied several times: for one day just a hospital stay - $ 350, this is without drugs. Medicines in the hospital are also very different in price (upwards) from the pharmacy in Istanbul. On the whole, our goal has been almost achieved, the doctors are very grateful for life and treatment!
About Bookimed service
What is this? I don't know this
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Заурий • Aplastic anemia

Georgia
May 25, 2021
Verified review.
The clinic is comfortable, we spent enough time here, 5 and a half months, to be convinced of this. Doctors are wonderful, professionals in their field and, most importantly, good, positive people who are attentive to patients. The rooms are spacious, clean and comfortable. First of all, many thanks to Alexey from Bookimed for being in touch all the time, promptly organizing our visit to the Medipol clinic, thanks to Svetlana for her help and support.
About Bookimed service
Yes, many thanks, firstly, to Alexey for being in touch all the time, promptly organizing our arrival at the Medipol clinic, thanks to Svetlana for her help and support
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Мадина • Breast cancer

Mar 11, 2020
Verified review.
Hello. Our story began in March 2019, when my mother developed a mass in her left breast. Immediately they began to be examined, mammography, consultation with an oncologist, and a diagnosis of Left breast cancer, T4N2M0. We left for St. Petersburg, underwent surgery in class. them. Petrov, after the operation, she was prescribed 4 courses of paclitaxel, which we had already at home in the oncology center. Then a follow-up examination, again in Petrov, showed metastases in the lungs on CT of the chest. They again prescribed ribocyclib and fazlodex chemistry. Everyone drank and injected regularly. Control PET CT showed enlarged lung lesions and new liver lesions. And then I began to look for other clinics, so I went to bookimed. I was immediately answered. Coordinator Pavel Popkov contacted me, naturally I have a bunch of questions to which the UN responded very tactfully, politely and quickly. He offered various options - from zoological consultations in various clinics in Europe to a detailed review of the same clinics and specialists. Since, to travel to European clinics, a visa was needed, and this time, Pavel proposed to consider clinics in Turkey. We stopped at the Medipol Mega clinic. Pavel put us in touch with the coordinator from this clinic - Irada, with whom we discussed the departure date, place of residence (we were offered to choose from several hotel options, booked what we chose). We arrived in Istanbul in February 2020, we were met at the airport (free transfer) and taken to the hotel. The next morning we were already at the clinic, they provided an interpreter, his name was Babajan. He was with us all the time, if we had to leave, always in touch. The examination passed quickly within three days - tests, consultation with an oncologist, PET CT, and a new biopsy. We were not prescribed anything superfluous, after the results of the biopsy, they prescribed chemotherapy. Everything is done in writing in Turkish and Russian. Repeated consultations with an oncologist were free. In the future, we were three more times in Istanbul, this clinic. We are still struggling with the disease, but the course is very aggressive, and chemistry and radiation therapy greatly deplete the body. Many thanks to the entire BUKIMED team, special thanks to Pavel Popkov for his tact, patience, ability to find the right words, all this is so important for those who are in despair. Thank you very much to our translator Babadzhan, always in touch, even when we were already in Russia, always trying to help.
About Bookimed service
Yes, thank you all very much
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Борис • Prostate cancer

Ukraine
Feb 28, 2020
Verified review.
Was under examination - PET-CT with Galium. Everything was organized professionally, clearly - transfer, settlement, visit to the clinic, examination. In the clinic - the attentive and friendly attitude of the staff. Special thanks to Maksut Atasov. He watered me and fed me and brought me to the toilet. Request: to determine in advance a specific deadline for the conclusion. This would make it possible to plan further actions more clearly. Thanks, Boris Ignatenko
About Bookimed service
Yes
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Ольга • Small intestine cancer

Jan 3, 2020
Verified review.
I really liked talking with doctors, with Anna, the medical coordinator, always in touch, you could contact any question, the translator Atazhan accompanied me throughout the trip. It is very convenient that there is a transfer not only from the airport, but also to the hospital and back. They underwent an examination promptly, practically did not have to wait anywhere. True, the treatment was scheduled after 2 weeks, but we knew the approximate waiting time in advance and were configured for it. The extracts were translated into the language we need. They promised the same advice and support while we went home online. Specifically, it is still difficult to say about the result of treatment, the patient was very weakened, but there were already some small changes for the better, only a week passed, especially since this is only the first course. Our treatment is radionuclide with lutetium 177.
About Bookimed service
We were very pleased with the service, they reviewed the application very quickly, recommended a clinic with a more acceptable pricing policy, the necessary treatment, they were always in touch, they cared, but without intrusiveness or haste
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Anonymous • Consultation with an oncologist

Ukraine
Jan 2, 2020
Verified review.
My husband was examined at the Medipol clinic. The impression from the clinic was good. Qualified and friendly staff, modern equipment. Thanks Bookimed for the help and organization of the trip! Anya Chernova was constantly in touch with me and helped in all matters! Thanks!!!
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Rafael • Acute lymphoblastic leukemia

Uzbekistan
Dec 16, 2019
Verified review.
My name is Raphael. For those who choose a clinic for treatment. I want to share my impressions about the treatment of my son in the clinic Medipol Mega. Diagnosis T - ALL (Acute lymphoblastic leukemia). We have been in the clinic for 9 months. We chose this clinic from three. For all three clinics, information was provided to us by an employee of Bookimed - Konstantin. The medical staff of the department of intensive care knows its job. The nurses in our department are caring and kind. The chambers are spacious. Because hotel accommodation is expensive, for accommodation during the rehabilitation period we were provided with a room in a guest house. The team of doctors led by Professor Denise is competent. Always monitor the patient's condition. As elsewhere, there is a human factor. But all issues are decided by the coordinator Svetlana and the staff of the international department. Also, I want to note the work of translators. These are kind and helpful people. Ready to explain everything 24 hours a day.
About Bookimed service
The information provided by Bookimed employees was useful to me when choosing a clinic. The staff gives clear answers to all your questions.
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Алена • Epilepsy

Kazakhstan
Dec 14, 2019
Verified review.
I want to share our trip to the Medipol clinic. In general, the impression was good, the doctors are very satisfied. The diagnosis that our doctors made was completely denied. Assigned only the most necessary tests, nothing more. The doctor is a very competent specialist, immediately disposed to himself. They try not to delay the examination, since they understand that we are from another country. The service is very good. I really liked that the consultant is constantly in touch (24 hours). Thanks to bookimed for the help and organization of the trip.
About Bookimed service
We are very pleased with the service of the bookimed website. The coordinators are great, they do their job perfectly. I really liked everything. Starting from consultation, transfer, selection of a doctor, hotels, everything is very competent. Well done!
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Гульжан

Kazakhstan
Nov 15, 2019
Verified review.
Good afternoon. I want to express my gratitude for organizing our trip to the Medipol clinic. Everything was organized and thought out to the smallest detail, including meeting at the airport. Thanks a lot to the Wokimed team. Special thanks to our translator Maksut. We are very satisfied.
About Bookimed service
Very pleased. Special thanks to our translator Maksut. We received high-quality advice from nephrologist Dr. Audin Unal/
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