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Medipol Mega University Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

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Medipol Mega University Hospital
4.5 / 5

401 patient verified reviews

Patient reviews

4.5
Good
401 patient verified reviews
1 star
0%
2 stars
0%
3 stars
0%
4 stars
20%
5 stars
80%

Dinara Aidarbayeva • Premium Check up

Kazakhstan
Apr 4, 2025
Verified review.
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We had a check-up at Medipol global clinic, we were very satisfied with the quality of service. Everything is clear, accessible, prompt and most importantly professional! We were examined, treatment was prescribed, we will believe that it will help us and we will be cured! I would like to thank all the doctors, staff of the check-up department and interpreter Zarina for your attitude and your professional approach to each patient. I would also like to thank Svetlana, Bookimed coordinator, for the excellent organisation of our check-up and for her humanity, kindness and empathy!
Professionalism of doctors, efficiency and attitude to patients
About Bookimed service
The coordinator Svetlana helped us with the organisation of the trip (airport-hotel transfer, clinic hotel (each visit), airport hotel, programme selection, etc.). I would like to express my gratitude to her for her kindness, for the way she managed to make us feel at ease, for her professionalism (she clarified in detail what was bothering us and together with the clinic in online format selected a check-up programme), for her humanity and for her support. She was always in touch with me and at the end she was very worried about the results of the check-up. Such an attitude to a complete stranger is rare nowadays. I thank Svetlana and wish her health, happiness, prosperity and all the best 🌷🌷🌷🌷
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Владислав • Brain tumor

Ukraine
Sep 23, 2022
Verified review.
review photoreview photo
Hello, my name is Vladislav Ivanov, Ukraine, Odessa city. In February 2021, my daughter Vlada was diagnosed with anaplastic ependymoma, we went to the doctors for a week trying to find out why the child started having severe headaches. They went through examinations, did an MRI, and as a fact, they found a brain tumor. That's when the ground slipped from under my feet. Realization has come - this has already happened, which means you need to quickly take action. The first thing we did was go to the children's hospital in Kyiv, the child was given a shunt. But unfortunately, fluid began to collect in my head and my vision began to fall sharply. The doctors explained that an operation was urgently needed. We did not have a large accumulated amount, and we decided to complete the operation abroad. We contacted Bookmed. We contacted the employee Marina. Marina quickly found a clinic for us in Turkey, organized a trip for us, flew to Turkey in a matter of days. The hospital was already waiting for us. Examined, took blood for tests and the next day an operation was scheduled. Everything went well. Then they underwent a course of radiotherapy. The results are positive, we were sent home to Ukraine (August 2021). Every 3 months they underwent MRI, the pictures were good .. But a year later, in March 2022, we heard the terrible words “relapse”, “war”. Hastily collected the necessary documents and left for Lviv. From there, by large buses, all children with cancer began to be taken out along the humanitarian corridor from Ukraine to Europe. The daughter and his wife were assigned to France. A second operation was performed, the tumor was removed, and after that a course of chemotherapy was prescribed. After a month of taking the course, the doctor said that chemotherapy was not helping. The doctor suggested experimental chemotherapy, but that didn't help either. As a result, the daughter is getting worse and worse every day. The child began to walk badly, the right leg and handle practically do not work. The child melted before my eyes. It's all very scary, but it's worse to leave Vlad without an opportunity for treatment. I again turned to Marina Bookmed Marina again very quickly found us a hospital in Turkey, helped us with the flight Paris Istanbul. Arrived at the hospital 2 days later, the operation was successful!!! After the operation, the child began to talk, swallow, and after a couple of days to walk. What I want to say Bookmed in particular Marina Provided us with moral support documentary for the second time at the highest level. Marina many thanks to you and your team THANK YOU.
About Bookimed service
Undoubtedly
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Ion Scripliuc • Epilepsy

Feb 22, 2024
Verified review.
The professionalism of the doctors is top notch. The availability of modern equipment is attractive. The medical staff is attentive and responsive to patients. Excellent work of the international department in terms of logistics and translators, which allows you to concentrate as much as possible on the diagnosis and communication with doctors. Availability of separate rooms per patient during hospitalization. Ensuring adequate prices for hotel rooms. In simple words: the transfer operates from the airport to the hotel and back, daily to the clinic and back to the hotel. There was always a translator with us at the clinic who took us where we needed to go. We received professional medical care.
In this section I would like to note the excellent work of the translator Ayla. A wonderful young woman who exudes confidence, calmness and positivity.
I wish all translators were like Ayla).
About Bookimed service
Through Bookimed we received comprehensive information for review.
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Яна • Сonsultation with a dermatologist

Turkey
Feb 2, 2024
Verified review.
I see this clinic on a regular basis. I like everything very much. Large and clean clinic. Competent doctors are working. The first two times there were problems with translators, 2 translators were illiterate and irresponsible. Then they replaced me and gave me a very responsible and decent translator. Very satisfied and liked it
Logistics attentiveness. Drivers. Coordinators
Please pay attention to the old girl. My translator and I ask you to have a conversation with her! Due to her inattention and irresponsibility, I lost my appointment with the dermatologist and had to wait an additional 1.5 hours. Plus, after that she didn’t translate for me and asked another girl, but she spoke English and was not a native speaker of my language! Please pay attention to this
About Bookimed service
I would like to thank Yulia for her attentiveness and responsiveness to me
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YUliya • Lymphangioma

Ukraine
Jan 26, 2024
Verified review.
Everything is very well organized, fast communication between the doctor, translator, and financial department. We had a problem with housing, they didn’t abandon us at night, the clinic staff helped. We did an examination, so I can’t say about the results of the treatment yet. The facilities at the clinic are wonderful, we consulted with 2 doctors, we have a diagnosis and a treatment method. The radiologist is competent and specialist, but not verbose. I didn’t have enough explanations about the risks, etc., the plastic surgeon explained everything in detail, answered all my questions, he was a very nice person. The organization of the trip is at the highest level, the organization is impressive. The diagnosis has been made, treatment methods have been determined, we plan to come for treatment in six months, because the prices are too expensive for us. I can write about the quality of treatment after treatment.
The organization from arrival to departure is superb.
All liked it.
About Bookimed service
They always answer quickly; when I was traveling, I felt supported and that they wouldn’t leave me alone in a foreign country.
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Яна • Herniated disk

Turkey
Oct 28, 2023
Verified review.
I really liked the clinic. Logistics. Transfer. The doctors are competent. Competent. The equipment in the clinic is new and excellent. But the translators were very upset, it spoiled my impression of the clinic. This made me very sad! The quality of the translation was incompetent, poor, slow, disorganized, very often different information, they did not answer my questions and I had to ask the same question 5 times to get an answer or an appointment with the doctor. They made mistakes regarding the diagnosis. It is unacceptable . I advise you to pay attention to translators and pay attention to the quality of their work! This spoils the reputation of the clinic!
About Bookimed service
I really liked the clinic, the doctors are very knowledgeable and competent, but I was disappointed by the translators, I didn’t like the quality of the translators’ work
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Асель • Epilepsy

Kazakhstan
Oct 12, 2023
Verified review.
Hello! I don’t regret that I sent the request, they gave an answer in advance, there are also comments, thanks to the doctor Kurshad Aydin, he calmed us down, of course, by the Will of Allah, glory to Him, they found Kurshad on the Internet, the professor has no doubt about the words, explains everything clearly and understandably, thanks to the translator Rubaba, I translated everything word for word, I explained I don’t regret that I flew to Turkey and underwent some consultations, may Allah grant our further treatment will be even better🤲🏻🤲🏻🤲🏻
About Bookimed service
From the very first days of the request, the coordinators were always in touch, all the doctor’s data from Turkey was passed on to us, that is, preliminary comments on the cost of services, they even selected hotels near the clinic for convenience, thank you, Maria is immediately visible as a professional in her field, thank you very much, may Allah bless you with health🤲🏻🤲🏻🤲 🏻
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Гульноза • Nasopharyngeal cancer

Uzbekistan
Jul 27, 2023
Verified review.
Hello! I thank the bookimed team for getting us to the clinic in Medipol Turkey. I was very confused and did not even know how to find a clinic! I accidentally looked at this clinic on YouTube and decided to write to bookimed. You just have no idea how scared I was thinking if I was doing the right thing! It turns out to be very correct. I got good doctors. I am satisfied. God forbid that my son recovers and that no one ever gets sick. Many thanks to Marina, she is always my motivator at any time, I can write to her, she will gladly answer and explain everything to me. May Allah grant you all long life and health! Come visit us in Tashkent, I love you all! The most important thing in life is health, I completely changed my priorities, because when you understand that you can’t do anything, you start just asking Allah.
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Tamila Djuraeva • Neuritis of the facial nerve

Uzbekistan
Feb 10, 2019
Verified review.
Klinika ochen "ponravilos", esli nachat "s organozacii vsey konsul" tacii, to vse predusmotreno do malen "kih detaley. Sami vrachi otlichnie! Ogromnoe spasibo perevodchicce Zulfie! Konsul "tantu Kirillu i osobaya blagodarnost"
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Самат • Cirrhosis

Kazakhstan
Nov 28, 2022
Verified review.
The organization was a success, transfer, hotel reservation. The doctor seems to be experienced, he seems to have told everything, he gave answers to our questions, but it seems that he didn’t get into our problem, it’s clear that this is his daily work, but for some reason it seemed that they would give us more time and take care of our issue more closely, but our expectations are our problems. They were not in the hospital, there was only a diagnosis.
About Bookimed service
Unfortunately, I don’t know what their duties were.
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