Medipol Mega University Hospital: Patients Reviews and Experience

Everything is fine

Everything is very well organized, fast communication between the doctor, translator, and financial department. We had a problem with housing, they didn’t abandon us at night, the clinic staff helped. We did an examination, so I can’t say about the results of the treatment yet. The facilities at the clinic are wonderful, we consulted with 2 doctors, we have a diagnosis and a treatment method. The radiologist is competent and specialist, but not verbose. I didn’t have enough explanations about the risks, etc., the plastic surgeon explained everything in detail, answered all my questions, he was a very nice person. The organization of the trip is at the highest level, the organization is impressive. The diagnosis has been made, treatment methods have been determined, we plan to come for treatment in six months, because the prices are too expensive for us. I can write about the quality of treatment after treatment.

I liked the service of the staff. The friendliness of the doctors. Cleanliness of the clinic, amenities. Very convenient, informative and fast transfer.

The clinic is good. Doctors too, but the prices are very expensive. From the beginning, the coordinator and translator do not say that they have service packages. I found out about this by accident. Immediately upon payment, ask for a receipt and you will know exactly what and how much you have to pay for. On my first visit, it was the translator who told the cashier a different amount, but it turned out that the amount there was much less. It was precisely because of this that I asked Bookimed to change both the translator and the coordinator. Be carefull. I am very grateful to the Bookimed company, they are experts in their field, especially Marina, I can write to her at any time, she will gladly answer and help me. It was she who brought me to this clinic and she, through representatives, found out how much I appreciated the treatment. Although this was the coordinator's job. The coordinator was not there to help or pick up the phone at all and didn’t even answer lately. Apparently I didn’t like the fact that I already understood everything perfectly well. I don’t know the price of finding out this is something secret, I don’t know the permanent answer. They know everything very well and it has turned into a business. Pay the money and immediately get a check from the financial department. Also, if you have dollars, ask for the exchange rate in lira. Their rate in the database is different.

Hello! I thank the bookimed team for getting us to the clinic in Medipol Turkey. I was very confused and did not even know how to find a clinic! I accidentally looked at this clinic on YouTube and decided to write to bookimed. You just have no idea how scared I was thinking if I was doing the right thing! It turns out to be very correct. I got good doctors. I am satisfied. God forbid that my son recovers and that no one ever gets sick. Many thanks to Marina, she is always my motivator at any time, I can write to her, she will gladly answer and explain everything to me. May Allah grant you all long life and health! Come visit us in Tashkent, I love you all! The most important thing in life is health, I completely changed my priorities, because when you understand that you can’t do anything, you start just asking Allah.