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Memorial Bahçelievler Hospital: Patients Reviews and Experience

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Memorial Bahçelievler Hospital
4.6 / 5

148 patient verified reviews

Patient reviews

4.6
Excellent score
148 patient verified reviews
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5 stars
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Carlos Daniel Palikucin • Rhinoplasty (nose job)

Germany
Apr 2, 2026
Verified review.
If you are thinking about finally fixing your profile, prioritize finding a skilled surgeon over the clinic’s administrative support. I opted for an open rhinoplasty to remove a significant dorsal hump, and at just fifteen days post-op, the bridge is already straighter as wanted. While the surgeon was excellent and the facility was clean, the staff felt a bit disorganized at times. Recovery is slow. Currently, the biggest challenge is the dry, crusty feeling inside my nose that makes breathing difficult. Despite the lingering swelling, the nose tip looks natural and fits my face well. It is early days. If you are preparing for this, my best advice is to be patient and try to relax.
The Doctor was very friendly and the result is fantastic.
The nurses did not speak a single word of englisch. And the Person from the clinic responsible for Whatsapp communication did not reply often. Also no Wifi in the Hospital.

Anonymous • Rhinoplasty (nose job)

Germany
Mar 6, 2026
Verified review.
What I liked most was the medical expertise, honesty, transparency, and friendliness of Dr. Mehmet Melih Cicek. I came into the consultation with a relatively clear idea about my nose, and Dr. Cicek took a lot of time to examine my nose in advance to see what was possible with my nasal structure and what was not. He then directly and realistically informed me about what he could change about my nose and what (probably) could not be changed. It was a purely aesthetic surgery, and he placed great importance on the functionality of my nose, not just its appearance, which speaks highly of him as a doctor. It has been two weeks since my surgery, and I am already more than happy with the result! I would like to sincerely thank Dr. Cicek! The German-speaking translator Songül was also very nice and helpful and always available. She accompanied me to all appointments with Dr. Cicek, which was a great help and took care of everything. The hospital stay was very good, the room was very large, clean, and modern. The nurses were nice and took good care of me after the surgery. The transfer service from the airport to the hotel and back, as well as from the hotel to the hospital, was also very good. My medical coordinator Yeva from Bookimed, with whom I was in contact from the beginning via WhatsApp, was very friendly and helpful and guided me well through the entire process. Additionally, he is always available, and I receive quick responses from him even after the surgery.
The medical competence, friendliness, and honesty of Dr. Mehmet Melih Cicek. The German-speaking translator was also very nice and helpful.
The only thing I didn't like was the misunderstanding with the surgery appointment. Otherwise, I was pleased with everything.
About Bookimed service
I always received quick responses and was well guided through the process. In addition, the entire planning process and communication with the clinic were handled by Bookimed (my medical coordinator Yeva).
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Tamara Panfilova • Glioblastoma

Kazakhstan
Jul 12, 2025
Verified review.
My father had a brain cancer cleanly operated, the result is excellent, we are very satisfied, we will fight to the last, such care, competence and professionalism as a memorial we have not met anywhere else, the second time the operation, the first was a surgery to remove neuromas in the spinal cord.
Care, competence
There's no such thing
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Joseph • Orthognathic surgery

United States of America
Jan 5, 2025
Verified review.
I had initially gone to Turkey to consult with a dental clinic there. The initial clinic consultation went a direction that didn't want to go to meet my needs. Bookimed was able to quickly arrange more consultations with other clinics and Bahcelievler Memorial Hospital. I really liked the dental staff and the vision/action plan proposed by Bahcelievler. I quickly decided that they were the best option of all my consultations there in-country. Due to the severity of my dental needs, the Chief of Dentistry (Dr. Esma Sonmez) personally took my case. Her and her team were fantastic. She highly recommended the oral surgeon, part of the hospital, Dr. Celal Gondirll. I highly recommend both of them. Mr. Gondirll communicated clearly the game plan, successfully followed through with a well-performed surgery, and was available for after-care. I needed 24 crowns, with temporaries installed prior to the jaw surgery, and permanents installed post-surgery. Dr Sonmez performed all the crowns herself. In all, everything went very well. My hospital medical coordinators, Ms. Rose and Mr. Masoud, did a great job of coordinating the activities, hospital stay, hotel stay, and shuttle services. It has only been about a week and a half post-surgery, but I am very pleased with the results. I'm sure things will only improve more as the swelling subsides in the coming weeks. None of it would have been possible without my Bookimed coordinator, Winnington, quickly pivoting after my initial consultation going south and arranging the consultation with the hospital. An additional point to mention is that Bahcelievler Memorial Hospital was able to perform all the needed services at a significantly cheaper price. Dr. Sonmez is also very conservative in her approach to dental care and was able to successfully avoid 12 root canals that my initial dental clinic consultations had deemed "required." I would strongly suggest adding a consultation with the hospital prior to finalizing any action plan. Thank you!
The hospital team: Dr. Esma Sonmez and Dr. Gondirll.
There was some confusion and anxiety at times about shuttle arrangements. Everything worked out pretty well, though.
About Bookimed service
I would definitely recommend Bookimed for all international medical coordination needs.

Ol'ga Malakhowa • Liposculpture

Feb 4, 2025
Verified review.
I liked everything about the clinic from arrival to departure Very attentive doctor and medical staff, excellent interpreter, whatever requests and questions I had, they were solved immediately. Very attentive doctor, very subtle approach from his side, I recommend this clinic, doctor, medical staff and interpreter. Thank you all ❤️❤️❤️❤️
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Anonymous • Lupus erythematosus

Kazakhstan
Dec 19, 2024
Verified review.
I liked the organisation. Transfer airport-hotel-clinic-hotel-airport. The interpreter met and accompanied me every step of the way. My tests were ready in a week and I did not wait for the results in Istanbul, when I returned home I contacted the translator and he organised an online consultation with the doctor and sent me a consultation sheet. Will send the consultation sheet translated later.
About Bookimed service
Bookimed thank you for your promptness and responsiveness. For quickly finding a clinic and arranging an appointment with a doctor on dates convenient for me 🌹
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Nurgul' • Consultation with a neurologist

Kazakhstan
Nov 21, 2024
Verified review.
The paediatric neurologist does not dispose the child to herself, immediately started talking to the child in her own language, and the child did not understand her, and she took it as if he did not react to her. And she made a diagnosis on this basis. Secondly, there aren't enough interpreters. They're torn between clients,
transfer
doctor
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Alina Silaghi • Consultation with a maxillofacial surgeon

United Kingdom
Nov 1, 2024
Verified review.
My wife will have the operation maxillofacial , Doctor Celal is a professional, we talked and he told me that everything will be fine and we won't have any problems. I have no words to thank you for what your team did for my wife. You change people's lives for the better, you are like guardian angels sent into our lives. But that's what it says in the Bible, knock and it will open, search and you will find. Know that money is not the most important thing in life, but to help each other as people. May God keep you healthy, and know that God blessed you to have such a valuable team. I believe and this is my personal opinion that you have secured a place in heaven in the kingdom of God. Once again God shows me that he loves me and takes care of my family through you, the BOOKIMED TEAM AMIN team.
the communication between bokimed and the hospital staff was very fast and professional. He always kept in touch step by step in the healing process.
About Bookimed service
I can't express in words my satisfaction and the appreciation I have for the Bookimed team that was with me all the time, they were like a guardian angel for me. God bless the whole Bookimed team

Olukayode Esan • Basic check-up

United Kingdom
Sep 22, 2024
Verified review.
The overall treatment was very good, though, some medical attendants could be a bit more empathetic and caring. But overall, I'll use this service again in future. I particularly love the atmosphere and environment. Location was far from where we were but okay all the same. The treatment took the whole day and waiting was a bit tiring, but I can understand why this is. I would prefer to have it done in one day, than spread it over two or three days. Our guide was very good, though is grasp of the language was not great but his attitude more than compensated. I have nothing negative to say about our experience and nothing more to ask, besides, I'll like a follow-up, especially on pending results.
The environment. It was beautiful
How long it all took, but I guess this was unvoidable
About Bookimed service
Very good

Tat'yana • Consultation with creation of treatment plan

United Kingdom
Apr 5, 2024
Verified review.
Loved it all. I recommend it to everyone. Starting with our coordinator Christina. She was with us 24 hours a day. Always on the phone, all questions answered quickly. Thank you for your patience and great help. Also the interpreters Yildiz and Maksud. We received a warm welcome, the guys helped us with everything right up to going to the pharmacy. They looked after us and helped us with everything. The hospital staff is very qualified. I recommend it to everyone
About Bookimed service
I already recommend it to everyone and tell everyone. I would especially like to mention Christina who is trustworthy, persuasive and counselling. She is trustworthy, persuasive and helpful. We thank her very much for her patience and for everything she has done for us.
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