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Memorial Şişli Hospital: Patients Reviews and Experience

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Memorial Şişli Hospital
4.6 / 5

404 patient verified reviews

Patient reviews

4.6
Excellent score
1 star
30%
2 stars
0%
3 stars
20%
4 stars
20%
5 stars
30%

Фатима • Glioblastoma

Uzbekistan
Sep 30, 2023
Verified review.
I am grateful to the bookimed team. They work promptly, are constantly in touch, and help in any situation. I am very glad that I contacted the clinic through bookimed, our doctor, neurosurgeon Gopkalp Sinav, is very experienced, sociable, and attentive. I would like the doctors in Uzbekistan to be the same as in Turkey. The level of medicine is here 👍.
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Елена • Female check-up

Kazakhstan
Feb 6, 2023
Verified review.
Good afternoon. I liked the clinic, new, modern. Doctors and staff also make a good impression, I have no complaints. But my curator at the clinic gave me the address of one clinic, and on check-up she signed me up for another, because of this I had to change the hotel upon arrival so as not to drive through traffic jams every day. I lost money on hotel bills and taxi fares and it was very frustrating to deal with this attitude. The coordinator Daria, who worked with me, well done, was attentive. But the work of the girl who gave me the wrong address of the clinic, because of which I lost time and money, can only be assessed as a minus.
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Anonymous • Consultation with a neurologist

Ukraine
Apr 20, 2025
Verified review.
I do not have a very good impression of the clinic, because we went to do the operation at the agreed price of $ 4000 for the removal of tonsils, on arrival took 200 euros for consultation and said that the operation will cost 5900 euros.Prices are cosmic, it is better to choose another clinic, will be cheaper and not worse result.
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Зарина • Premium Check up

Kazakhstan
Feb 3, 2023
Verified review.
I'll start with the organizers from the bookimed website, they are terrible, a lady named Olga Tarnavskaya, promising all the appointments to the clinics, promising that their coordinator from the clinic would meet us, she lied as best she could. We were met by an interpreter who had no idea of our medical history, where should we start,. Olga Tarnavskaya was interested in how much money my parents and I were spending quietly so that after our departure we would know in advance how much interest we would receive. The staff of the memorial clinic turned out to be two times worse than these, a clinic that says we are 1st in Turkey and 21st in the world, the level of service is below the baseboard, The doctors are not bad, but for this money they are trying to knock you out as much as possible by driving you into all unnecessary rooms they don’t rip off real money, in Germany for this money you can be treated by good professors, you won’t be re-recorded 10 times like in a memorial, the girls at the receptions are a separate story, it feels like you owe them something, it’s not real are arrogant. I am not a competitor and not a paid review, I am a real person who does not advise going to this clinic for treatment.
About Bookimed service
No
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Гаухар • Liver cancer

Kazakhstan
Nov 28, 2022
Verified review.
The doctor who turned to oncology was Serkan Keskin, he explained everything quite well. After repeated examination of histology, oncology was not confirmed. This is where all the fun began. They sent me to the endocrinologist, the doctor prescribed several tests that they passed, but they went 2 times to pass the tests because the base did not work for them, and when they came for the results there were no tests at all. The laboratory lost, they offered to re-enter the appointment, at which the doctor re-assigned tests of a completely different nature. As a result, they dealt with the administration and refused the tests for which they paid 400 dollars. I hope the money will be returned to the card
About Bookimed service
Thanks to coordinator Marina, but next time I think I’ll go to another clinic, Sisli Memorial needs to work on the service
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Anonymous • Alopecia

Ukraine
Nov 8, 2022
Verified review.
The prices at the Memorial clinic indicate that it claims to be a clinic not only with highly specialized specialists, but also for a clinic of high quality service. The general impression is that it is not worth it, for such amounts you at least expect to receive test results and a conclusion. I received the following services at the clinic: - tests One nurse took tests from me and another patient at the same time, and almost mixed up the labels on the test tubes. - doctor's consultations (gynecologist, dermatologist) The appointment of a dermatologist was not issued either digitally or in paper form, which caused problems during the subsequent treatment. In gynecology, there were two parts of the tests, some told me that they were good, but I didn’t receive any conclusion, nothing. The second told me that they would inform me by phone, but no one contacted me. - medical procedures I was signed up for medical procedures, but when they arrived, the nurses began to ask me how much the medicine cost, the price for which they wrote to me on a piece of paper a week before. A very strange way of determining which drug to inject a patient. I expected the assignment to be stored in an internal electronic system. - translation On the day of the consultation with the gynecologist, after waiting half an hour for a translator into Russian, they gave me an interpreter in English (post factum), in general, I made an understanding based on the results of the analysis, but unfortunately, I do not know the gynecological topic in English at the right level and ask some clarifying questions were already pointless.
About Bookimed service
It’s not entirely clear how the care department differs from the coordinator
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Anonymous

Ukraine
Feb 28, 2019
Verified review.
The clinic is beautiful, but not for ordinary people. I can say about the doctors of the clinic that ordinary doctors, like everywhere else, are not interested in patients, and money is not interested. Those who are interested in patients are coordinators, doctors are organized, they went to Istanbul for rehabilitation, only Alexander helped us, thanks to him a lot. It is a great desire that the doctors of the clinic also work as the coordinator doctors work, consult with them before you go.
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Olha Babenko • Breast augmentation

Ukraine
Oct 9, 2019
Verified review.
I had an appointment at the Memorial Clinic. Transfer from the hotel to the clinic arrived on time. I myself liked the consultation and the doctor. On this all the positive moments ended. And the full horror has begun !!!! Upon arrival, I went to the reception ... There no one understood who I was and where I was, although everything was agreed in advance. They explained to me with difficulty and an English translator that they needed to go up to the 12th floor, where the same thing happened again ... after some time they sent an English translator, who was also a coordinator, as I understood. After the reception, I asked for the transfer back (which was also agreed in advance), which I was told to call or write to the coordinator with bookimed, which I did ... thanks to Maxim - he was able to contact the main coordinator of the clinic, but she herself I didn’t do anything ... after an HOUR of waiting in the lobby, I called her and asked when the transfer would be, to which they answered me ... sorry, now they won’t pick you up ... will you get there yourself?
About Bookimed service
Thanks to the coordinators from Bookimed, they are always in touch and will help solve any problem that arises at any time of the day))
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Maoulainine Tfarah • In Vitro Fertilization (IVF)

Spain
Dec 21, 2022
Verified review.
A wonderful hospital and more than wonderful service. Professional treatment from doctors to staff, translators are high in morals and you feel like you are with a family, Doctors give you a lot of time and focus on the simplest details with love and attention, I was really surprised by the level of the high standard in all respects. I thank you that I knew the best hospital in the world, not only in Istanbul. thank you very much. Do not forget to thank you,
About Bookimed service
Yeeeeeees

Sholpan Bogussova • Consultation with creation of treatment plan

Kazakhstan
May 16, 2024
Verified review.
I would like to thank our coordinator Hilal, her assistance was invaluable. Our doctor Abdullah is very professional and skilled, we realized that at our first meeting. Surgery went smooth, Alhamdulillah. Translators Ali, Dinara and one more girl from Kazakhstan (do not remember her name) - all of them were so much kind and perfect specialists. Allah ST bless all of above named persons that made treatment and our time in Istanbul so pleasant.
Attention of each person in clinic and coordinator. Transfer service.
Price for hospital accommodation, too expensive. We have to stay in hotel.
About Bookimed service
Very convenient to find tge same doctor. Hilal contacted with all clinics and doctors. Responded to all questions.