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Memorial Şişli Hospital: Patients Reviews and Experience

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Memorial Şişli Hospital
4.6 / 5

404 patient verified reviews

Patient reviews

4.6
Excellent score
404 patient verified reviews
1 star
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4 stars
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5 stars
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Jongtak Lee • Rhinoplasty (nose job)

United States of America
Sep 16, 2024
Verified review.
I liked my doctor and translator. The doctor had a kind and reassuring energy to him. There were two things that bothered me about the experience.One was having to wait several hours past my scheduled consultation with him after a 16 hr travel period after being brought directly to the hospital. The second was being told they may have to harvest cartilage from my ear or rib minutes before my surgery after being told they would not have to do that during the consultation. That really stressed me out. They wound up not having to do that but it made me feel like they had not prepared properly. That being said, the surgery went well and I’m happy with the results so far. I’m posting this only a week and a half from my surgery date but so far, so good.
Overall, it was saving a substantial amount of money for a good result that I liked the most. It is a great overall value.
The hotel was not so comfortable and communication could’ve been better. However, the results are what matters and given the overall price, I don’t feel like one should complain too much.
About Bookimed service
I only received a serious reply and engagement from one clinic. The others didn’t bother replying or did not reply to my questions.

Anonymous • Male Check-up

Cyprus
Dec 3, 2023
Verified review.
They didn’t warn that some of the tests were done on an empty stomach! They told us to take replacement shoes for the treadmill, this is written in the preparation instructions, the two of us brought replacement shoes, because of which we bought luggage, in fact - on the path we were wearing ordinary street sneakers! Queues!!! There were queues all around, we waited for a therapist for more than an hour, for an ophthalmologist for more than 40 minutes, a lot of time was spent waiting at the door, although we had a VIP check-in package! Doctors without coats, in jeans, sweaters, in which they walk down the street! The cardiologist was talking on a mobile phone during an ultrasound of the heart! The gynecologist did not give any recommendations, spent 1 minute on the examination, there was no answer to the questions, everything was very superficial, the doctors did not devote time, despite the fact that people flew from another country specifically for this! But the Turks sit for an hour in the office for consultations! Like a conveyor belt and formal! A number of deviations were identified - no recommendations, what is this for? How to look for the cause and eliminate it? Go take your vitamins - a very unprofessional approach! The clinic coordinator also wrote strange messages in response to my complaint that the cardiologist was talking on his mobile phone during the ultrasound and was not wearing a gown - like this is normal for them, but we have never seen this anywhere else! The price for some tests was announced at the reception twice as much, I had to find out on the spot and write to everyone about this - why was the price announced the same, but in fact it is 2 times different?! There are many nuances, just like for a VIP check-in. You can just get tested everywhere and cheaper, in this clinic there is no individual approach and the doctors don’t care - it’s noticeable, we won’t come to this place again.
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Ситора • Cataract Surgery with Multifocal Lens Implant

Uzbekistan
Nov 3, 2023
Verified review.
I am very pleased that I made my choice and trusted the doctor, Professor Abdullah Ozkaya. It was this doctor who inspired confidence at our first meeting, was attentive, and answered all questions clearly and correctly. The clinic did not play any significance for me when choosing. Before that I was in 3 other clinics. But the doctors in those clinics did not inspire confidence in me. I think every person should find their own doctor. And a lot depends on the translator, how correctly he will translate everything. In other clinics, translators were incompetent. And of course, a big thank you to Anastasia, an employee of the Bookimed website ❤️
About Bookimed service
Very competent employees. Anastasia special love and gratitude. She was always in touch and answered all questions. More than once she was not rude or rude. If only there were more such dedicated people to their work
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Alina Krutko • Rhinoplasty (nose job)

Ukraine
Sep 21, 2023
Verified review.
This was my first time visiting a clinic abroad. I am very glad that I chose Sisli Memorial for myself. The clinic is huge. I had an excellent, comfortable room. Thanks to the staff for their care and attention. Thanks to my translator Aziza, who was always with me) And special thanks to my plastic surgeon Gulsum Cebi, who listened carefully to all my wishes and made me a gorgeous nose. I was very pleased ❤️
About Bookimed service
I thank the Bookimed team for their help and organization. Well done job)
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Anastasia Nelha • Rhinoplasty (nose job)

Czech Republic
Jul 12, 2024
Verified review.
The only problem was with the interpreters at the hospital itself. There was supposed to be one girl, they said she was not there, then another girl came, and at the discharge there was another girl. And they took turns asking me "what did that interpreter say" or "what did that interpreter say to you". The hospital itself is very big and reading, on the first day a young man from the staff came up to the clinic and clearly by my running look understood that you need help. Good room, I was with a support group in the form of my mum, she was fed three times a day, had a place to sleep and a nice bathroom. The surgeon made my nose look beautiful, and she was unflappable, in a good way.)
Transfer , doctor , service
Number of interpreters in the clinic
About Bookimed service
I had no problems with bookimed, the girl answered me very quickly especially when I flew to Turkey.
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Elena • Consultation with a gynecologist

Georgia
Jul 6, 2024
Verified review.
I can leave only positive feedback about the clinic, because in our case, I can't pick on anything, even on purpose. We had a consultation and initial examination by a doctor. The impression of the clinic is VERY positive. About the Doctor - AMAZING!!!!!!!!!!. Thanks to him for his high qualification and competent attitude to the patient.
What I liked most of all was the high qualification of the doctor. I also liked the high qualification of the doctor and all the staff. The girl interpreter also conducted the whole reception in a perfectly competent manner. The transfer was provided on time. Perfect cleanliness in the whole clinic and sterile cleanliness in the offices. Facilities in the lobby and on the floors, in the waiting areas, coffee shops and Starbucks in the clinic. Respectful and friendly attitude to patients and accompanying people.
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Anonymous • Kids check up

Poland
Apr 11, 2024
Verified review.
Our check up went fairly quickly and pleasantly. The medical staff was very attentive to our questions. The interpreter was helpful everywhere, I don't know how we would have managed without them. All the health questions we were interested in were answered and we received recommendations. They helped us to order the necessary vitamins.
The hospital is very well equipped, pleasant staff
About Bookimed service
constant support, always answered all questions immediately, everything went very easily despite the fact that we were in another country and did not know the language.
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Larisa • Knee replacement

Serbia
Apr 6, 2024
Verified review.
My father, 76 years old, had a knee replacement - Dr Olcay Guller. The doctor is very competent, trustworthy, attentive, positive and charismatic. This is important because my father was very worried and doubtful, but after the first meeting with the doctor he was completely reassured. All pre-operative investigations were organised quickly. Preparation for the operation and the operation itself - everything went smoothly. The next morning my dad was already walking along the corridor with the help of crutches. Nurses and nurses are attentive and friendly, no remarks. Feeding was also excellent, even a lot. I was placed in a spacious ward with a large window and air conditioning. In the bathroom everything is adapted for immobile patients, spacious barrier-free shower. On the territory of the hotel there are a couple of cafes with a good menu, Starbucks. The internet in the hospital is quite good.
All in all it was a pleasant experience. Would recommend the hospital with a clear conscience if needed
About Bookimed service
I don't know how long I would have searched for a hospital myself if I hadn't written to Bukimed. There was hardly any free time for this, and there were many doubts about the choice. With Bukimed everything unfolded quickly and in a couple of weeks my father was already seen by a doctor.
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Татьяна • Male Check-up

Canada
Feb 10, 2024
Verified review.
Many thanks to the Bookimed.com team for their efficiency and professionalism! This is not the first time I have used the services of this wonderful team and, as always, everything is smooth, fast and efficient. For my examination (thyroid biopsy) and Health Check Up, I was offered the Memorial Clinic (Istanbul) Memorial - A wonderful clinic, with world-class medical equipment and highly qualified, experienced doctors. The clinic provided me with a transfer to/from the airport. Upon arrival at the clinic, I was met by the coordinator-interpreter Lale, who was constantly with me all days during my examination and helped not only communicate with the doctors, but was also constantly in touch and resolved all my questions during a visit to the clinic. Despite the fact that there are a lot of patients in the clinic, all procedures and examinations were carried out on time, according to the previously provided schedule. Memorial Clinic truly provides world-class medical services. Thank you very much for your work and responsiveness! 🙏
What impressed me most was the organization of my visit to the Memorial clinic. Transfer from the airport, a coordinator-translator who was with me constantly, a schedule of visits to doctors and procedures that was carried out impeccably on time, the professionalism of doctors and medical staff. staff is truly world class.
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Анна • Consultation with a gynecologist

Netherlands
Nov 6, 2023
Verified review.
Everything was organized according to time, the translator was very helpful and translated everything. But! The prices for medical services differed significantly; the translator told me one amount, but in fact they charged more in a couple of minutes. The gynecologist also promised to comment on the tests that I took on different days, but no comment was forthcoming, nor was there a response by phone.
Cleanliness of the clinic, speed of services, staff response
The difference in the quoted prices between the translator and the cashier. Plus ignoring the doctor to comment on the tests
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