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Memorial Şişli Hospital: Patients Reviews and Experience

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Memorial Şişli Hospital
4.6 / 5

398 patient verified reviews

Patient reviews

4.6
Excellent score
1 star
10%
2 stars
0%
3 stars
10%
4 stars
0%
5 stars
80%

Filipe Silva • Pectoral Implants

Canada
Apr 17, 2026
Verified review.
Being asked to pay extra costs at the last minute was deeply frustrating, souring the entire process. The surgeon was fantastic, and the clinic staff were good. The results speak for themselves; 15 days out, my chest width has perfect proportions and there’s great muscle separation with the medium Polytech implants. But the financial surprise was a significant issue. My advice is this: If you have fat in the chest area and are getting pectoral implants, ensure that gynaecomastia fat removal is negotiated in your final price! You can’t just add an implant without removing excess fat. Confirm with your consultant that this is included, because I did this and was still asked to pay more last minute. Also, the accommodations that they put you in are claimed to be prestige accommodations. The first few days two nights that I arrived. I was put in the most dreadful hotel room that you could ever imagine. I was also informed where I was staying at the very last minute I would advise that you get confirmation of where your accommodations will be and do your research far in advance to ensure that you’ll be staying somewhere acceptable I had to be moved to a new hotel room after completing for days while being ghosted - then the day of my surgery after being operated on I was told to bring my luggage to the hospital and had to check into a new hotel room post Surgery in pain and out of it. Also make sure that whoever your consultant is is readily available to attend to any issues I was ghosted for 48 hours by mine. She had a personal incident in her defence, however, if you’re in a foreign country by yourself, there should be someone to attend to you 24 hours a day regardless of personal incidents time or day somebody should’ve been available as a backup. In summary, it’s very important to make sure exactly what is covered and what is not I was told that everything would be covered except for my flight one in fact, all that was covered was the surgery breakfast hotel accommodations, which were originally terrible and transportation back-and-forth to hospital airport and follow up appointments. In reality, only breakfast was covered. You had to get your own lunch and dinner. Any medications that are prescribed post surgery, including compression vests, or any extra costs are to be covered by the patient and only told at the last minute. It is not in fact, all inclusive. It’s all inclusive in hotel, including breakfast and transportation. Everything else is on you to cover yourself.
I loved the doctor and the translator that I dealt with - Memorial Hospital is exceptional. Very clean and prestigious. Feeling definitely felt like I was in the right place, especially considering I live in Canada and our healthcare is free but very safe.
Don’t be fooled into being told that you’re going to be put in luxury accommodations. Do your research ask what hotel you were going to be accommodated in long before your arrival and READ the reviews. I was told at the very last minute where I was staying, and it ended up being one of the most dreadful hotel rooms. I have ever set foot in in my entire life. In addition at the last minute as I was about to board my flight to come to Istanbul, I was informed of extra costs for fat removal in my procedure, which had already been negotiated months prior. Not a very good situation to inform a patient of extra costs at the last minute literally before boarding my flight to come there. I proceeded to board and figured that this would’ve been resolved by the time I landed only to arrive the day of my surgery and be asked once again for these extra costs to be paid. This was a terrible and horrible experience not something anybody wants to go through minutes before they’re about to be taken into the operating room. Definitely left a bitter taste in my mouth. The only thing that I can say that was wonderful and positive about this experience was the doctor. He was phenomenal. The translator that dealt with me. She was also phenomenal, but the communication with this organization throughout all of these issues and problems was terrible at one point I was ghosted for 48 hours with no responses from the team as to how to proceed with this whole extra cost situation.

Maritza Paulino • Revision rhinoplasty

United States of America
Mar 15, 2026
Verified review.
Starting from the beginning. My international coordinator maurice did an amazing job in getting me the best doctor i needed for my procedure. Traveling to turkey 🇹🇷 was an incredible experience very excited. At memorial sisli hospital my local coordinator fatiha was very forthcoming with all the details, took care of everything. Then my translators Mohamed and beyza also very helpful and professionals great job helping me understand exactly what was being said. Last but not least. The most important part of the experience. Doctor.. Mustafa akarcay. He is the one that made this journey an amazing, wonderful, magnificent adventure. The doctor is top notch, did a wonderful job. Thak y you doctor Mustafa again am so happy with the results. Will recommend him to anyone who is considering plastic surgeron in Istanbul or anywhere in the world. Blessed and happy . Maritza paulino.
The results are amazing, beyond what I was expecting. Very satisfied with the doctor's work.
Can't think of anything that could possibly need improvement.

Mihailo • Prostate cancer

Ukraine
Oct 1, 2026
Verified review.
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Mihail • Heart сheck up

United States of America
Aug 4, 2025
Verified review.
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I would like to express my sincere gratitude to you for your professionalism, attentive attitude and care during my treatment. Thanks to your efforts and correctly selected treatment, I feel a significant improvement and confidence in my health. I would especially like to note your human attitude, sensitivity and patience - it is worth a lot. Nowadays it is not so often to meet a doctor who can not only treat, but also support you mentally. I wish you good health, prosperity and further success in your noble work. Thank you for everything you have done for me. With respect and gratitude, Mikhail Garamita
About Bookimed service
I would like to express my sincere gratitude to you for your professionalism, attentive attitude and care during my treatment. Thanks to your efforts and correctly selected treatment, I feel a significant improvement and confidence in my health. I would especially like to note your human attitude, sensitivity and patience - it is worth a lot. Nowadays it is not so often to meet a doctor who can not only treat, but also support you mentally. I wish you good health, prosperity and further success in your noble work. Thank you for everything you have done for me. With respect and gratitude, MG
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Damir Metenko • Autism treatment

Czech Republic
Jan 29, 2026
Verified review.
Our son is 6 years old and has been diagnosed with ASD. We arrived at Memorial Şişli Clinic on Monday. On the same day, we had a consultation with Dr. Betül Tavil. The doctor carefully examined our son and immediately began asking questions, to which she seemed to already have some answers. This created an impression of a professional and well-prepared approach. After the consultation, the doctor recommended stem cell therapy. With our consent, the cells were ordered immediately, considering they would be delivered to the clinic within three days. On the same day, we provided four vials of blood. Three days later, the stem cell administration procedure took place. The total dose consisted of 50 million cells: 1% was administered into the spinal cord, and the remainder was given via intravenous infusion. The procedure itself lasted approximately 10–15 minutes and went smoothly. Afterward, a supportive IV drip was administered to the child. Overall, we stayed in the hospital for about 4–4.5 hours, after which we were discharged. At this point, we have observed no side effects in the child.
Prompt service, and the doctor, Betul Tavil, is very personable and I confidently say she is truly a professional in her field.
About Bookimed service
Our experience collaborating with Bookimed was very pleasant. Communication was easy and clear — our messages were always answered promptly, all issues were explained in detail, and helpful advice was provided. When necessary, Bookimed representatives contacted us by phone, which was particularly convenient and reassuring. It felt like they genuinely wanted to help us, rather than just respond formally. Thank you to the Bookimed team for your support, attentiveness, and human approach. We are left with only positive impressions.
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Amanda Kirby • Breast reduction

United Kingdom
Jul 26, 2025
Verified review.
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Having breast reduction and uplift surgery is something that I had wanted for numerous years but due to underlying health conditions I knew it wouldn't be straight forward. When I eventually made the decision I couldn't have made a better decision. From the initial contact and liason s from Bookimed to the transfers, hotel, hospital tests, surgery and post surgery support was more than I could have asked for. The interpreter Bayza was exceptional and made me feel relaxed throughout the process. The hospital staff and especially my surgeon Dr Kadriye who was so friendly and professional throughout. I honestly had an amazing experience. All my health issues were taken very seriously and accommodated for by giving me the relevant tests and aftercare. I would advise from my personal experience to take clothes that button or unzip after surgery .And my must have item would be my neck cushion that I took with me for after surgery for when you have to sleep upright. Memorial Sisli was outstanding. And I am so happy with outcome. Thankyou all . The photos were from the morning of surgery and the 7th day after.
The reassurance,confidence, understanding and professionalism of surgeon. And of course the outcome!
The food on the ward.
About Bookimed service
Responds quickly Will answer and explore any questions asked Keeps intouch from initial contact.

YULIIA • Consultation with a maxillofacial surgeon

United Kingdom
Jan 23, 2026
Verified review.
I am grateful to our translator Irina, who arranged an additional consultation with an ophthalmologist, and we received another opinion regarding my sister's vision. There is now hope that it will be possible to help her in the future. I hope that there will be new discoveries in the field of ophthalmology.
My sister had consultations with a maxillofacial surgeon and an ophthalmologist, and underwent examinations. We need time to monitor her condition and changes in her vision in order to choose the best option for her situation.
About Bookimed service
Once again, medical consultant Katerina is helping me with organising consultations, examinations and treatment. Katerina is always available and helps to resolve any issues that arise during the process. I recommend Bookimed, who will always help you find the best option for resolving your medical issues.
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Anonymous • Infectionist consultation

Aug 22, 2026
Verified review.
However, to be frankly saying, it was not meet my expectation. Some of the lab result was not showing any critical illness. However, especially in the doctor how he's dealing, how he's examining, I will rate him maybe three or two out of five.
I like the overall hospital setting and the language assistant
The doctor especially that of infectious disease, he should give enough consultation time to the patient and listen to patients compliant and despite he not give the required attention to the patients in first phase of the consultation and he rely totally on making comprehensive lab analysis but he did accept to meet me on second tine after the results delivered and i’m here rely on phone call with the translator then after second day I come and I requested to see the same doctor. Also, he refused to to see me which enforce me to ask for another appointment with internist medicine to get better understanding for my complaint which also he did another investigation and I write the internal medicine

Anonymous • Lutetium-177 therapy

Nov 22, 2024
Verified review.
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Memorial is more than a hospital. It is home from home. Very hospitable and caring staff who show a lot of empathy. My one night stay in the hospital was a delightful experience, kind and available staff, every neat and hygienic room. The doctors are on top of their job. I was taken through a lecture in nuclear physics 101, broken in simple language. The lecturer helped allayed my initial fears about the treatment. The treatment was speedy and the results came so quickly. The doctor was by my bedside to explain the next steps. The translator was fantastic. The transportation service was superb, always on time. I got more than value for my money. I will strongly recommend Memorial Sisli Hospital for any person seeking Lu-177 therapy
The ever presence of the medical support to attend to me in deep into the night.
May be the food could be improved in terms of quality served
About Bookimed service
Bookimed is a fantastic service organisation. Very quick on follow ups and providing feedback. They connect you the all relevant personnel from visa acquisition to hospital appointment promotly. Even when one arrives at the treatment facility they follow up to enquire if one has an challenges

Rasima • Myasthenia

Uzbekistan
Jun 10, 2024
Verified review.
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We are satisfied with everything, now we are on treatment, waiting for the results, then the doctor should tell us "whether this disease is operable or not".We thank the team of bookimed and all medical staff.Prosperity and great success to the clinic.To doctors, nursing staff and the team of bookimed, HEALTH, HEALTH AND HEALTH.
Humanity, polite attitude to patients.
It's perfect.
About Bookimed service
They helped me very quickly to find a clinic, helped me with everything, everything on time and replies to my messages.
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