If a friend asked about robotic knee replacement, I'd start with this: understand your whole body's situation first. For me, I’ve realized I need both hips revision, not just the knee, and that has a big impact on my overall progress. The clinic facilities and the general staff were solid. They were helpful. My main challenge is currently my walking distance. While the staff were supportive, my interactions with the surgeon felt a bit lacking, and I think that aspect could have been better. It’s a serious process with many moving parts to consider.
Anonymous • Hemorrhoids
Jul 20, 2022
Verified review.
In July 2022, she had a consultation, examination and surgery at the Memorial Clinic. I thank the staff of the clinic, Professor Ilknur Bayraktar and, of course, the Bukmed team represented by Maria and translator Gulzar for their professionalism. Everything went smoothly. Chambers at the level of 5 star hotels. 3 meals a day, comfortable bed, free Wi-Fi, TV, nurse and nurses are very attentive.
About Bookimed service
Satisfied
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Julija • Breast cancer
Slovakia
Oct 17, 2024
Verified review.
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The hospital was fantastic, room was private, with all required amenities, cafe - lovely, everything was beautiful and clean. Staff were just so accommodating, my Doctor was knowledgeable, explained the procedure in detail. Honestly, I'm in awe from this experience. And even though I was coming in with a slight fear and a tiny panic attack, there was really no need to worry, everything is on a highest level! Thanks to all!
Translators were top notch! Everything was amazing, I can't select just one thing.
Had issue with payment, it kept getting rejected and due to this I wasn't admitted right away. But once payment went through, all services followed smoothly.
About Bookimed service
Love the speed and replies at any time of day
عبد الحفيظ • Optic nerve atrophy
Apr 18, 2026
Verified review.
My biggest concern was the procedure itself and the potential side effects. Fortunately, the surgeon and the medical team were brilliant and explained everything to me, which put me at ease. It has now been 15 days since my umbilical cord stem cell treatment. To be honest, I haven’t noticed any changes yet, which is to be expected at this early stage. There is still some pain when I touch the injection site. I’ve been sticking to the post-treatment restrictions most of the time, and the clinic itself was good but not entirely modern, which is why I’ve given it four stars. Overall, it was a good experience and now I just need to be patient.
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Anonymous • Hyperparathyroidism
Apr 10, 2026
Verified review.
What I would say to a friend considering this procedure is to make sure they have a thorough blood test beforehand. As for me, everything was very straightforward. The surgeon gave me a very clear explanation of the glands that needed to be treated, which put me at ease. The good news came quickly: the results showed that my calcium levels were slightly low but did not require surgery at this stage. I was given basic instructions for the next steps. Regarding my concerns about bone density, we decided that this is something to monitor later, which makes sense at this stage.
I will come for a check-up in six months
Monitoring patients from arrival to discharge
Ready, steady, go!
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Filipe Silva • Pectoral Implants
Canada
Apr 17, 2026
Verified review.
Being asked to pay extra costs at the last minute was deeply frustrating, souring the entire process. The surgeon was fantastic, and the clinic staff were good. The results speak for themselves; 15 days out, my chest width has perfect proportions and there’s great muscle separation with the medium Polytech implants. But the financial surprise was a significant issue. My advice is this: If you have fat in the chest area and are getting pectoral implants, ensure that gynaecomastia fat removal is negotiated in your final price! You can’t just add an implant without removing excess fat. Confirm with your consultant that this is included, because I did this and was still asked to pay more last minute. Also, the accommodations that they put you in are claimed to be prestige accommodations. The first few days two nights that I arrived. I was put in the most dreadful hotel room that you could ever imagine. I was also informed where I was staying at the very last minute I would advise that you get confirmation of where your accommodations will be and do your research far in advance to ensure that you’ll be staying somewhere acceptable I had to be moved to a new hotel room after completing for days while being ghosted - then the day of my surgery after being operated on I was told to bring my luggage to the hospital and had to check into a new hotel room post Surgery in pain and out of it. Also make sure that whoever your consultant is is readily available to attend to any issues I was ghosted for 48 hours by mine. She had a personal incident in her defence, however, if you’re in a foreign country by yourself, there should be someone to attend to you 24 hours a day regardless of personal incidents time or day somebody should’ve been available as a backup. In summary, it’s very important to make sure exactly what is covered and what is not I was told that everything would be covered except for my flight one in fact, all that was covered was the surgery breakfast hotel accommodations, which were originally terrible and transportation back-and-forth to hospital airport and follow up appointments. In reality, only breakfast was covered. You had to get your own lunch and dinner. Any medications that are prescribed post surgery, including compression vests, or any extra costs are to be covered by the patient and only told at the last minute. It is not in fact, all inclusive. It’s all inclusive in hotel, including breakfast and transportation. Everything else is on you to cover yourself.
I loved the doctor and the translator that I dealt with - Memorial Hospital is exceptional. Very clean and prestigious. Feeling definitely felt like I was in the right place, especially considering I live in Canada and our healthcare is free but very safe.
Don’t be fooled into being told that you’re going to be put in luxury accommodations. Do your research ask what hotel you were going to be accommodated in long before your arrival and READ the reviews. I was told at the very last minute where I was staying, and it ended up being one of the most dreadful hotel rooms. I have ever set foot in in my entire life. In addition at the last minute as I was about to board my flight to come to Istanbul, I was informed of extra costs for fat removal in my procedure, which had already been negotiated months prior. Not a very good situation to inform a patient of extra costs at the last minute literally before boarding my flight to come there. I proceeded to board and figured that this would’ve been resolved by the time I landed only to arrive the day of my surgery and be asked once again for these extra costs to be paid. This was a terrible and horrible experience not something anybody wants to go through minutes before they’re about to be taken into the operating room. Definitely left a bitter taste in my mouth. The only thing that I can say that was wonderful and positive about this experience was the doctor. He was phenomenal. The translator that dealt with me. She was also phenomenal, but the communication with this organization throughout all of these issues and problems was terrible at one point I was ghosted for 48 hours with no responses from the team as to how to proceed with this whole extra cost situation.
Maritza Paulino • Revision rhinoplasty
United States of America
Mar 15, 2026
Verified review.
Starting from the beginning.
My international coordinator maurice did an amazing job in getting me the best doctor i needed for my procedure.
Traveling to turkey 🇹🇷 was an incredible experience very excited.
At memorial sisli hospital my local coordinator fatiha was very forthcoming with all the details, took care of everything.
Then my translators
Mohamed and beyza also very helpful and professionals great job helping me understand exactly what was being said.
Last but not least.
The most important part of the experience.
Doctor.. Mustafa akarcay.
He is the one that made this journey an amazing, wonderful, magnificent adventure.
The doctor is top notch, did a wonderful job.
Thak y you doctor Mustafa again am so happy with the results.
Will recommend him to anyone who is considering plastic surgeron in Istanbul or anywhere in the world.
Blessed and happy .
Maritza paulino.
The results are amazing, beyond what I was expecting.
Very satisfied with the doctor's work.
Can't think of anything that could possibly need improvement.
Mihail • Heart сheck up
United States of America
Aug 4, 2025
Verified review.
I would like to express my sincere gratitude to you for your professionalism, attentive attitude and care during my treatment.
Thanks to your efforts and correctly selected treatment, I feel a significant improvement and confidence in my health.
I would especially like to note your human attitude, sensitivity and patience - it is worth a lot. Nowadays it is not so often to meet a doctor who can not only treat, but also support you mentally.
I wish you good health, prosperity and further success in your noble work. Thank you for everything you have done for me.
With respect and gratitude,
Mikhail Garamita
About Bookimed service
I would like to express my sincere gratitude to you for your professionalism, attentive attitude and care during my treatment.
Thanks to your efforts and correctly selected treatment, I feel a significant improvement and confidence in my health.
I would especially like to note your human attitude, sensitivity and patience - it is worth a lot. Nowadays it is not so often to meet a doctor who can not only treat, but also support you mentally.
I wish you good health, prosperity and further success in your noble work. Thank you for everything you have done for me.
With respect and gratitude,
MG
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Client • Revision rhinoplasty
United States of America
Aug 30, 2026
Verified review.
Environment was clean and well kept and aesthetically pleasing The people there were very nice despite the language gap, u can still understand their willingness to help you I messed up with the payment and they let me off with a different way of paying after my surgery
Amanda Kirby • Breast reduction
United Kingdom
Jul 26, 2025
Verified review.
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Having breast reduction and uplift surgery is something that I had wanted for numerous years but due to underlying health conditions I knew it wouldn't be straight forward.
When I eventually made the decision I couldn't have made a better decision.
From the initial contact and liason s from Bookimed to the transfers, hotel, hospital tests, surgery and post surgery support was more than I could have asked for.
The interpreter Bayza was exceptional and made me feel relaxed throughout the process. The hospital staff and especially my surgeon Dr Kadriye who was so friendly and professional throughout. I honestly had an amazing experience.
All my health issues were taken very seriously and accommodated for by giving me the relevant tests and aftercare.
I would advise from my personal experience to take clothes that button or unzip after surgery .And my must have item would be my neck cushion that I took with me for after surgery for when you have to sleep upright.
Memorial Sisli was outstanding. And I am so happy with outcome. Thankyou all .
The photos were from the morning of surgery and the 7th day after.
The reassurance,confidence, understanding and professionalism of surgeon.
And of course the outcome!
The food on the ward.
About Bookimed service
Responds quickly
Will answer and explore any questions asked
Keeps intouch from initial contact.
