Memorial Şişli Hospital: Patients Reviews and Experience

My main concern before starting treatment was how my body would react to the drug. I’m undergoing a course of Keytruda immunotherapy for kidney cancer, receiving an infusion every three weeks. Yes, I have experienced some side effects. These are mainly digestive issues, and I feel a little more tired. Of course, I am still concerned that these might get worse over time. But I must say that the doctor and all the staff have been very attentive and professional, which gives me confidence that I made the right choice of clinic and treatment process.

My biggest worry was that my nose would look unnatural and that the result wouldn’t live up to my expectations. Now, even though I’m still recovering, I can see that I was worrying for nothing. They removed a small bump, and the bridge of my nose is straighter, just as I’d hoped. I’d also like to mention that the tip of my nose now looks more refined. My breathing has improved too. I think ultrasonic piezorhinoplasty was the right choice. The whole team, from the staff to the surgeon, were very attentive and professional, which helped me feel at ease. I’m very grateful.

I want to sincerely thank Winnington at Bookimed for the exceptional support he provided during my dental treatment (4 implants) journey in Istanbul. What truly stood out was how Winnington completely transformed a very stressful situation into a successful and fully satisfying experience. I only had a 3-day stay in Istanbul after a long 9.5 hrs flight from Canada, initially I had an appointment arranged with another clinic that I honestly did not feel comfortable moving forward with. At that point, the situation became very stressful because of the limited time I had available and the fear of wasting the entire trip without receiving the treatment I urgently needed. This is where Winnington went far above and beyond. Understanding the urgency and pressure I was under, he acted incredibly fast and managed to arrange a new appointment for me with Memorial Hospital on extremely short notice. Thanks entirely to his efforts, coordination, and persistence, I was able to secure an appointment almost immediately despite the tight timeline. That single action completely changed the outcome of my trip. The experience at Memorial Hospital was outstanding from start to finish, I left extremely satisfied with both the care and the results. Throughout the entire process, Winnington stayed in constant communication, followed up regularly, helped clarify pricing and logistics, handled concerns professionally, and genuinely made me feel supported during a very stressful moment. What impressed me most was not only his professionalism, but his ability to deliver solutions under pressure and truly advocate for the patient. Without his quick actions and dedication, my trip could have easily turned into a disappointing experience. I highly recommend Bookimed (big shout out to Winnington) to anyone considering medical treatment abroad. His support, responsiveness, and commitment made all the difference for me, and I am sincerely grateful for everything he did.

Strange as it may sound, my overall rating is zero. That said, I can’t say a single bad word about either the surgeon or the clinic staff. They all deserve top marks. The doctor was very attentive and professional, and the support team did everything they could to help. The problem isn’t with the people. The problem is that the outcome of the consultation and what followed completely overshadowed all the positive impressions, leaving me in a very difficult situation during the recovery phase. The service was good, but the result was not.

Before the operation, I was most worried about a possible difference in leg length, but now they feel exactly the same. The operation was performed via an anterior approach using a Stryker implant. A huge thank you to the wonderful doctor, Professor Olcay Güler. He is always positive, a pleasure to talk to, and uses modern techniques as well as robotic surgery for procedures like this. Direct anterior access is the best option for those who want a faster and better recovery, and there are very few specialists who use this modern method. On the 7th day after the operation, I had already started walking without crutches, even though I hadn’t rushed my recovery; the doctors do recommend walking with crutches for two weeks. Thanks to the successful operation, I started walking without a limp almost as soon as I tried doing so without crutches. I should note that I deliberately didn’t walk with just one crutch; I used both, but walked with them using the Nordic walking technique with poles. I think this also helped me avoid limping straight away. If anyone needs joint replacement surgery, I highly recommend Professor Olcay Güler and the Memorial Şişli Clinic; a good doctor is the key to a successful return to normal life. And of course, a huge thank you to the Bookimed team and personally to coordinator Sergey, who patiently selected the clinic and doctor for me! In the early stages of recovery, the hardest thing for me is getting in and out of the car. A tip for future patients: prepare comfortable trousers without elastic at the bottom in advance, slip-on shoes, and a special device for putting on compression garments and socks – a butler or glider – will also come in very handy, but only if you’re doing everything without assistance.

The quality of the hospital service is second to none, with well-organised, highly competent services that are always available to patients. Whether it's the doctors, nurses or reception staff, many other hospitals should take inspiration from the Turkish hospital model. The hospitals are like luxury hotels, you feel good, you are looked after and followed throughout your stay. Finally, the money I spent there was really justified. Thank you to everyone who looked after me during my 14-day stay. Of course I recommend Istanbul Memorial Hospital. Antonio. M

My arrival at Istanbul airport was smooth and efficient. I was met and transported to my hotel. My hotel was lovely. Transportation from hotel to hospitals on time and efficient. I met my advocate at international patient area, she had everything under control, all tests lined up and doctor appointments were fabulous. My advocate translated to my language at every appointment. I’m very happy with the service and I felt very “looked after”. My outcome is excellent and I’m so very glad I had the best doctor and best care.

If a friend asked about robotic knee replacement, I'd start with this: understand your whole body's situation first. For me, I’ve realized I need both hips revision, not just the knee, and that has a big impact on my overall progress. The clinic facilities and the general staff were solid. They were helpful. My main challenge is currently my walking distance. While the staff were supportive, my interactions with the surgeon felt a bit lacking, and I think that aspect could have been better. It’s a serious process with many moving parts to consider.

My biggest concern was the procedure itself and the potential side effects. Fortunately, the surgeon and the medical team were brilliant and explained everything to me, which put me at ease. It has now been 15 days since my umbilical cord stem cell treatment. To be honest, I haven’t noticed any changes yet, which is to be expected at this early stage. There is still some pain when I touch the injection site. I’ve been sticking to the post-treatment restrictions most of the time, and the clinic itself was good but not entirely modern, which is why I’ve given it four stars. Overall, it was a good experience and now I just need to be patient.

What I would say to a friend considering this procedure is to make sure they have a thorough blood test beforehand. As for me, everything was very straightforward. The surgeon gave me a very clear explanation of the glands that needed to be treated, which put me at ease. The good news came quickly: the results showed that my calcium levels were slightly low but did not require surgery at this stage. I was given basic instructions for the next steps. Regarding my concerns about bone density, we decided that this is something to monitor later, which makes sense at this stage. I will come for a check-up in six months