Quartz Hospital: Patients Reviews and Experience

My biggest shock was that the initial agreement was completely different from the reality. After I arrived, I was forced to accept new prices and couldn’t go to another clinic. I had Botox injections for my forehead and frown lines, and of course it’s still too early to judge the results. That said, the clinic itself was good and the doctor took the time to carefully mark the injection points, which I really appreciated. However, my experience with the staff was extremely poor. One must also take into account the additional costs of accommodation, flights and transport. For this reason, based on this experience, I would not recommend that any patient travel to Turkey for treatment.

My biggest worry was how the final result would look, and whether it would be worth the recovery. Even though I’m still quite puffy around my jawline, the lift in my jowls is already a dramatic improvement. That part is a huge relief. The staff and clinic environment were excellent from start to finish. Turning my head feels slightly tight but okay. The surgeon did good work, though I rated them a 4/5 as I felt some communication could have been a bit more compassionate after surgery.The most challenging part has absolutely been sleeping elevated. That's no fun. I would still recommend this clinic.

If you're considering this, my coordinator stayed in touch and really held my hand through it all. The clinic itself feels like a 5-star hotel; it's very clean and modern, and the staff were attentive and nice. My surgeon, Dr. Aysel Pashazade, was professional but warm. During the consultation, she carefully examined my facial structure and was very clear in explaining where the incisions would be placed. After the surgery and discharge, the team was still there for me. I always got a response back, no matter how late it was, which showed they genuinely care about their work. The only additional expenses I had were for antibiotics and painkillers, which cost next to nothing in Turkey. Honestly, I couldn't fault anything.

I was initially concerned about the logistics of traveling for a procedure, but the whole experience was very well organized. Everything went perfectly. I’m recovering well without any problems, and I am very satisfied with the treatment and the entire process. The surgeon clearly explained the extraction and implantation steps, which was reassuring. The team was helpful and professional, making it easy to ask any questions before arriving. While post-procedure support has been a little slow to respond, I am still very satisfied. My advice for future patients: follow the clinic’s instructions carefully and bring comfortable button-up shirts.

The continued support from the clinic has been the most notable part of my experience so far. I was there for Botox injections, targeting my forehead, frown lines, and crow's feet. The process was clear. What made it feel so straightforward was the good communication from start to finish, and I found the team to be a very friendly, professional staff. They answered all my questions. I received between 21 and 40 units, and the final bill had no additional expenses, which was a relief. It is still too early to tell what the full results will be, but the clinic has stayed in touch since the procedure, which I appreciate.

My biggest concern was about the clarity of the process and the final costs. In that respect, everything went well. The medical team were very professional and put me at ease before the procedure, which involved an injection of temporary hyaluronic acid, up to 10 ml. Everything went according to plan. One important thing to note: there were additional costs that weren’t included in the initial payment to the clinic, so you need to allow for that. I’m still at the start of my recovery, but the service provided by the surgeon and the staff was excellent from start to finish.

What gave me the most confidence was my surgeon sitting down with me to draw the incision lines right before the procedure.She was very honest about what results would be realistic for my age and even checked on me personally after I woke up from the general anesthesia. The procedure covered my full face and neck, and while it's still too early to tell what the final outcome will be, the support has been good. The staff are always easy to reach. I also appreciated that there were no additional expenses. My main advice would be to arrive a day before your operation for the consultation with your doctor, and make sure to tell them what you eat.

What really put me at ease was the conversation with my surgeon. She took the time to show me before and after photos, explained what result to realistically expect from the wedge method on the labia minora and made me feel comfortable discussing my concerns. The entire process has been so smooth. I'm feeling better than expected right now. The clinic support has been great—they've stayed in touch, gave me a clear aftercare guide, and were always easy to reach. Plus, there were no additional expenses at all. My advice is simple: do your research, and if you have any questions, ask the coordinator. They are only too happy to help.

I booked specifically a CO2 laser facial and was told by the Dr. that she does not do them this time of year. She said she would do a treatment to make my face glow and give youth. They were fillers. I did not want fillers. She did botox, removed a few lines on my nose. I insisted I would stay out of the sun and to please do the CO2 laser because that is why I flew that far for treatment. She asked what day I left and was going to do it the day before. I returned a second day for the CO2 treatment. She says it was new technology when I asked why I'm not seeing the same redness as I had on photos I had seen online. There is zero evidence that a CO2 laser facial has been done. There was no redness, no irritation, no healing but most of all no change in my skin's texture whatsoever. I truly feel like I was charged $2000 for lies. With everything I spent including hotel, flight and "treatments" I spent over $4000.

I had plastic surgery on the upper and lower eyelids. I can describe my experience as follows: an absolute feeling of safety and comfort throughout the provision of the service. Compassionate staff, talented surgeon, modern equipment and techniques. And subsequent support, which is also very important. If I had a choice, I would contact the same surgeon and the same clinic. On the upper eyelids the seams are very neat, on the lower eyelids I couldn’t find them at all. I am very grateful to my consultant doctor Stanislav from Bookimed for choosing the clinic and doctor, for his participation and support ❤️