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Austria, Vienna
Neuritis of the facial nerve Treatment in Vienna General Hospital (AKH)
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chose clinic for Neurology Treatment
94% Patients
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About the clinic
Vienna General Hospital (AKH) in Vienna, Austria, provides specialized care for neuritis of the facial nerve. The hospital functions as a national referral centre for complex surgery, offering access to 29 university clinics and 56 operating theatres. This facility holds ISO 9001 and ISO 15189 accreditations and belongs to the European University Hospital Alliance.
Advanced diagnostics for nerve conditions
Accurate identification of nerve damage is the first step in managing facial nerve neuritis. The neuroradiology department at the clinic provides high-resolution imaging to locate the site of inflammation or compression. These scans help specialists determine the severity of the nerve injury and plan the necessary intervention.
- Neuroradiology imaging. This includes CT and MRI scans specifically tailored to visualize fine nerve structures.
- Clinical evaluation. Specialized assessments help determine the degree of facial muscle weakness.
- Neurological consultation. Experts review diagnostic results to decide between conservative or surgical paths.
Surgical management and specialized care
When medication is not enough, surgical intervention may be required to restore facial function. Vienna General Hospital (AKH) operates a dedicated outpatient clinic for peripheral nerve surgery. This specialized unit focuses on nerve repair and decompression for patients with persistent symptoms of facial neuritis.
- Peripheral nerve surgery. A dedicated outpatient clinic provides surgical options for nerve disorders.
- Interdisciplinary care. Patients benefit from the Center for Translational Medicine within the hospital grounds.
- Complex neurosurgery. The facility manages advanced cases as a national center for nerve transplantation and repair.
The hospital operates as a university-based institution where research and clinical practice combine. Patients receive care based on the latest findings in nerve regeneration and surgical techniques. You can request a consultation for facial nerve neuritis at Vienna General Hospital (AKH) by leaving a request on Bookimed.
Highlights
1800
Year of foundation
1600 doctors
630000 patients per year
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Vienna General Hospital (AKH)
Individual treatment program and cost estimate
Average answering time – 5 minutes
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hospital accreditations of quality
International Organization for Standardization
CH,
International Organization for Standardization certificate for Vienna General Hospital (AKH)
World's Best Hospitals 2026 by Newsweek
US,
World's Best Hospitals 2026 by Newsweek certificate for Vienna General Hospital (AKH)
World's Best Hospitals 2025 by Newsweek
US,
World's Best Hospitals 2025 by Newsweek certificate for Vienna General Hospital (AKH)
ISO 9001:2015 Quality management systems
,
ISO 9001:2015 Quality management systems certificate for Vienna General Hospital (AKH)
Vienna General Hospital (AKH): more details about the clinic
Austria, Vienna
Vienna General Hospital (Allgemeines Krankenhaus, AKH Wien) is the university hospital of the Medical University of Vienna, located in Vienna, Austria. Founded by Emperor Joseph II in 1784 and rebuilt as a modern medical campus opened in 1994, it is run by the City of Vienna and treats patients of every kind, from routine care to the most complex and rare conditions that other hospitals refer here.
A Medical City
Often described as "a city within a city", the AKH campus houses 29 university clinics, 35 clinical departments and hundreds of specialised outpatient clinics under one roof, along with its own laboratories, pharmacy, shops and restaurants. It has 1,691 beds, including large intensive care and intermediate care units, and 56 operating theatres. Around 1,600 doctors and 2,700 nursing staff work here, treating around 630,000 patients each year. Because the hospital and the Medical University of Vienna share the same campus and staff, patients are treated by doctors who are also researchers and university professors in their field.
Cancer Care
Together with the Medical University of Vienna, the AKH runs the Comprehensive Cancer Center (CCC) Vienna, which brings every cancer specialty together and treats tumours of all types, including rare and advanced cancers. Diagnosis, surgery, radiotherapy, chemotherapy, immunotherapy and targeted therapies are coordinated in interdisciplinary tumour boards, and patients can access new treatments through clinical trials that are often not available elsewhere.
Complex Surgery and Transplantation
The AKH is a national referral centre for complex and high-risk surgery across neurosurgery, cardiac and vascular surgery, thoracic surgery, abdominal and cancer surgery, orthopaedics and transplantation. It performs kidney, liver, lung, heart, pancreas and bone-marrow transplants, and its lung transplant programme performs approximately 100 transplants annually.
Research and Innovation
As a university hospital, the AKH combines patient care with medical research and teaching. Many diagnostic and treatment methods used worldwide today were developed here, and its close link to the Medical University of Vienna means patients benefit from the latest scientific advances. A new Center for Translational Medicine on the campus further strengthens the path from laboratory research to patient treatment.
Recognition
The AKH is a member of the European University Hospital Alliance, a network of university hospitals in Europe focused on highly specialised medicine and research. Its guiding words, taken from its foundation in 1784, are "Saluti et solatio aegrorum" — for the healing and comfort of the sick.
International Patients
The hospital treats patients from Austria and abroad, with an information centre to help with enquiries and orientation on the large campus.
Additional services
Language assistance
Available
free
Accommodation
Hotel (apartments) near the clinic, billed daily
Patient reviews
View 19 reviews
1 star
6%
2 stars
0%
3 stars
0%
4 stars
39%
5 stars
56%
Vienna General Hospital (AKH) overall rate includes
Doctor
Staff
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Support
Anonymous • Consultation with a heart surgeon United Arab Emirates
Mar 3, 2020
Verified review.
Dr
Hello. I just wanted to mention some of the things that happened, so that your team is in the loop of what your customers are going through.
I was contacted by Dr. Sadeq, which was very pleasant to communicate with. Roman on the other hand, was not clear about anything from the beginning. Saying “don’t worry, it is okay.”
After confirming the doctors, and sending all my medical files 2 weeks ahead of time, I came to realise that the doctors have no idea about my condition. I walked in to a confused doctor, not even knowing that I have heart failure. I saw this as quite unprofessional that they haven’t even had time to review my documents. Once the doctor asked for my files, Roman did not have them, and I was forced to give a brief summary of what happened. This made me feel that my case was of no interest or importance to the representative.
After finally managing to see the surgeon, he said that was the only day he was available (March 2nd), and that he was flying for work elsewhere. He had asked me to come back on the 16th of March. I could not believe that, as I have paid for tickets, plus hotels for two people (my mother joining) for 10 days in Vienna, when the doctor is not even there to do the surgery I was supposed to do. Do you know what the costs are of this mishap?
After that, we ended up seeing another cardiologist recommended by the cardio surgeon. He was great, but when we came back the next day for ROman’s set appointment, it turns out there was no appointment, and he “had to go” and left me to deal with the hospital.
The communication with Roman was horrible. I was just waiting in the lobby for 3 days not knowing what will happen, what are the fees, and no warnings or consultations. Especially when an x-ray costs 2,500 euros, I would have appreciated an initial warning of the costs. Not just “come pay” style that he has. That is as much as the biopsy, which I will still have to do in the future.
I have experience with companies like yours, but the unprofessionalism, lack of communication, and unorganisation is unprecedented.
I am going out of my way just to clarify what my experience was with your team, with handling things.
The hospital and doctors were great. It was just the missteps by Roman that was upsetting.
About Bookimed service
I was not happy with Roman, the representative in Vienna due to many reasons. I have passed on my experience to Varvara. Anonymous • Consultation with an ophthalmologist Ukraine
Feb 20, 2020
Verified review.
I liked the doctor
I didn’t like the moment that we were eventually recorded to another doctor. I liked the doctor, but we did not have an examination, that is, only a consultation, in general I did not get exactly what I wanted. Lor did not like it at all, did not receive any new information from him, was not happy with the translator, most of what we said he did not know and did not translate
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Anonymous • Neurology Romania
Jun 22, 2019
Verified review.
"Short but encouraging and 'productive' I would say
My hospital stay was short, my appointment with the doctor lasted for 15 minutes. He carefully listened to all I had to say, previous diagnosis I had, stated his recommendation and additionally prescribed me another drug. I have to do a follow up after I finish my medication and return for his opinion regarding my state of health.
Short but encouraging and 'productive' I would say.
However, I have the feeling we should have discuss more about side effects of the drugs and alternatives if they do not have the desired effect for me.
About Bookimed service
I am fully satisfied, I got instant help for may medical stay in Vienna. All details were clearly discussed from the start and what I was informed that will happen was totally confirmed.
Sorry it took me so long to respond to your questionnaire.
Congratulations to this professional team!Anonymous • Consultation with a gastroenterologist Austria
Jan 7, 2026
Verified review.
Андрей • Melanoma
Oct 21, 2019
Verified review.
The results were very satisfactory
We are happy with the visit, I would like to elaborate on the cost of procedures and treatment for each position, sometimes I need help with parsing the procedure (this is a little inconvenient)
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Währinger Gürtel 18-20, 1090 Wien, Austria
updated 10/24/2026
Get a free consultation
Vienna General Hospital (AKH)
Individual treatment program and cost estimate
Average answering time – 5 minutes
How it works:
- We find a medical coordinator familiar with the matter
- You get a personal offer with a step-by-step guide and the cost estimate
- We arrange your travel including appointment scheduling and flights booking
- You arrive at the hospital, we support you 24/7