Alexandru Cristescu

One of my biggest fears while living in Romania was a major medical event. When I learned that I needed back surgery I was terrified. I started to research neurosurgeons, and needed up on bookimed, and then to Ponderas. I was becoming more comfortable as we went through setting up the consultation, and once we were there and met the coordinator and the surgeon, we felt much better. They answered all our questions and helped to accommodate the long drive we had to make. After checking in for surgery, the medical staff were so caring and kind. Even the little special touches, as in the picture. I feel like they gave me a good idea of recovery, and what to expect at home. 10/10

Waking up from the anesthesia, the first thing I noticed was the calm and attentive presence of the nursing staff. That feeling of being cared for really defined my entire stay. My surgeon was professional and reassuring from the very first consultation for my osteoma. I'm now 15 days post-op, and while recovery is a process, the support has been consistent. Honestly, from the initial planning to the clinic environment itself, I can’t point to a single thing that could have been better. Everything was handled so well. I genuinely felt that the entire team, from the administrative staff to the medical professionals, was excellent.