Dr Pimchaya Panichkul, Plastic surgeon

My coordinator was very helpful and reassuring, and the nurses are all lovely and attentive. The doctor does nice, neat work. However, I feel the doctor doesn't always listen to requests, which I think is due to a language barrier. While he did the consultation and markings for my type of arm lift personally, my specific input on how much to take wasn't fully followed. The biggest issue is that the recommended stay is not nearly enough time; this caused a lot of stress and extra expense. On a positive note, the clinic's support afterward was solid, with a clear aftercare guide and being easy to reach.

My biggest concern was hidden costs, but there were no additional expenses on top of what I paid. That was a relief. The surgeon helped by drawing the hairline with me before starting the FUE procedure and showing photos of previous patients. For the transplant itself, which involved 3,000–4,000 grafts, The medical staff were very nice very professional and reassuring. The only thing that could be an improvement is getting a little more detail on the order of the process, maybe a list of progression. The clinic has stayed in touch, and so far, I am feeling better than expected.

My biggest concern was being charged an extra fee following my pre-op consultation for a health condition that had been disclosed at the very beginning of the process. Despite this, communication from my coordinator and the clinic was good, with helpful and quick replies. The surgeon was knowledgeable, giving great information about realistic results and clearly explaining the shape and placement. I am still in early recovery but feeling better than expected. A word of advice: be prepared for several days of severe discomfort despite analgesia. I was surprised how sore I was initially, so ensure you are prepared for those days without needing to go out.

The clinic provided a seamless service in a clean environment, and I’m impressed with my surgeon’s skills and ethical approach. During my consultation, he was honest about realistic results, examined me thoroughly, and clearly explained the technique. However, some elements were not fully explained. Being asked to be naked for photos was intimidating; I would have appreciated a warning and the option for my husband to be present. It was also unclear what would happen to those images. My recovery is going about as expected. The clinic has been easy to reach and provided a clear aftercare guide, with no additional expenses. My advice for future patients would be to stay in a hotel as near to the clinic as possible, as travel across Bangkok can be very time-consuming.

The doctor just said what I needed and that was that. His experience is so good he just knows what to do by looking at you, which was great for me as I didn't want someone going on. My procedure for both upper and lower eyelids was done under local anesthesia with sedation. The staff were fabulous and so kind and caring. Aya was so helpful to me, quick at replying back. Am happy. I appreciated that there were no additional expenses on top of the clinic payment, and they provided a clear aftercare guide. The only thing I was a tad upset about was not seeing my Dr after I was allowed to fly home. It would of been nice of him to see me. Apart from that, I'm healing very well.