Fatih Mehmet Ucar

I would like to sincerely thank the Bookimed team for their assistance in finding a clinic and doctor in Turkey. I faced a fairly complex task: it was necessary to find a highly specialized surgeon with expertise in treating and performing surgery on finger joints. Finding the right specialist on my own proved to be challenging—there is a lot of information available, but it was essential to select a doctor with the necessary specialization and experience. The specialists at Bookimed paid close attention to my request. They did not just suggest a few clinic options, but helped me navigate the information, chose an appropriate medical institution, and found a surgeon with the required profile in Turkey. I was provided with a personal coordinator, Olga. I especially want to highlight the promptness, attentive service, and individualized approach. They remained in contact with me at all stages, answered questions, assisted with organizational matters, and provided necessary information. This was particularly important to me because dealing with health issues and upcoming surgical treatment, one wants to ensure they are turning to reliable professionals and are in safe hands. Upon arrival in Istanbul, everything was top-notch—transfer service, interpreter, coordinators, doctor consultations, and surgery preparation were all meticulously planned, leaving us with no worries. The surgery went excellently; even before the procedure, they ensured I was well-prepared. I didn't even notice how I ended up in the operating room. I woke up post-operation in the ward where my husband was waiting for me. The excellent surgeon, Levent Yalçın, conducted the surgery, accompanied me at all stages, and always answered questions. The staff at Group Florence Nightingale Hospitals was very polite and responsive. They regularly checked on my well-being, measured blood pressure, and temperature. The conditions in the room were like a 5-star hotel, or even better, with additional amenities available in the restroom for patients. I would also like to thank Alisher, the international department coordinator, for his kindness and responsiveness, and interpreter Darya for her support and assistance in communicating with the doctors and staff.

The whole experience has been excellent especially the translator and coordinator innes and alisar . Also not forgetting Ohla who dealt with everything online making my life easier easy to correspond with and very professional.

Honestly there is nothing I can say about making it a better experience,everything went smoothly and on time