Mustafa Cetinn

The service from both the surgeon and the staff was excellent. My procedure was for Botox injections, specifically targeting only mouth area. The team was professional, and their performance is reflected in the high ratings I gave them. I am still in the early phase of recovery. The amount of product used was a custom number of units, decided upon by the surgeon for my particular case, rather than a standard quantity. The entire process felt very well-managed and organized from a medical standpoint.

My main concern was that the treatment would not yield real results. However, I had been struggling with my issue for many years, and they helped me here in just one visit. This is true. The entire process was organized very efficiently, and both the surgeon and the entire clinic staff demonstrated high professionalism. I am currently in the early stages of recovery, and there are already positive changes. When asked what could be improved, I couldn't think of anything because everything was perfect. I have no complaints about the clinic or the quality of medical services.

My biggest concern was choosing the right surgeon, but this turned out to be completely unfounded. I felt very well looked after right from the first point of contact. The doctor took plenty of time for the consultation, and the whole team at the clinic were professional and very caring, which made the whole process very straightforward for me. Everything went smoothly. Although my recovery is still ongoing, I am extremely satisfied with the care and organisation so far. If asked whether I would recommend the clinic, I would give it a clear 10 out of 10.

My biggest worry was that the doctor wouldn’t have time to listen to me and really understand my problem, especially in an unfamiliar setting. That didn’t happen. The dermatologist was very attentive and took the time to explain everything in detail, and I felt that I’d really been heard. My Bookimed coordinator helped to organise everything smoothly. The clinic itself has clearly state-of-the-art equipment. The only slight downside was that the waiting time for the appointment turned out to be a bit long. My recovery is going according to plan so far, and although it’s too early to talk about the final result, I’m feeling optimistic. My advice: use this service. It’s convenient. Safe and comfortable.