Anonymous • Hair transplant
United States of America
Jul 15, 2023
Verified review.
There is a miss communication between the teamwork. There are some confusions between coordinators' information is not pass through the network everyone is call me to get information from the customer. Needs centralized information system.
For example, someone asked me for a deposit of $200 US and when I got to the hospital they did not know about this and I lost my deposited money.
Requires dedicated person to deal with. Please put on your website clear instructions and steps to follow for customers.
Customers need to know with whom they are dealing on their body and it is good for confidence of the patient if the assigned Doctor take a minute to talk to the customer.
Some of your sells people they are not good communicator and they are not give the details for all the process. Example 'Yasin"
Finally, I would like to thank Kalil who helped me a lot to finalize my process.
I would like to thank all the team.
Thank you.
About Bookimed service
Very poor service. Most of the time I found answer from the automatic answering .