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KCM Clinic: Patients Reviews and Experience

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KCM Clinic
4.2 / 5

91 patient verified reviews

Patient reviews

4.2
Good
91 patient verified reviews
1 star
10%
2 stars
10%
3 stars
10%
4 stars
20%
5 stars
50%

Oleksandra • Breast augmentation

Germany
Aug 2, 2025
Verified review.
Overall, my experience as a patient was very positive, and the medical staff was courteous. Surgeon Grzegorz Keżyńska was also competent and very responsible in making decisions regarding the surgery. Unfortunately, after the surgery was canceled for medical reasons, I have been waiting for a refund to my bank account for 10 days, as I was informed in the clinic, but time has passed, and there is still no money. I will be even more grateful to the clinic if I receive the refund! Thank you very much.
I appreciated the professional approach of surgeon Grigory Kezhinki, a highly qualified specialist.
That upon leaving the clinic, I have neither a contract nor documents confirming payment for the surgery, which unfortunately was not performed, as well as that I am owed a refund. And what amount will be deducted for the examination? All of this needs to be discussed with the patient, and there should not be a situation where funds are taken before the surgery, and then the patient is forced to request reports!
About Bookimed service
The collaboration went smoothly and quickly, everything was successful. However, when problems arise, they do not show much interest in helping.
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Maiia Shostak • Breast augmentation

Germany
Sep 12, 2025
Verified review.
I had a breast augmentation operation. It took a very long time to pass the tests, without an interpreter, the staff is not attentive, there was no consultation with the doctor after the operation, I only saw a nurse at the dressing .I did not get any answers to my questions .I was in the ward for 24 hours, the staff there is very good, thank them very much, the food is normal, clean, comfortable beds.After discharge, my ultrasound scans were lost...When I asked where they are, no one knows.Now it is already 8 days after the operation...I sent the pictures of the breast no response ....
Staying on the ward.
Work of nursing staff and coordinators
About Bookimed service
Bookimed I was very satisfied, my coordinator Christina is very nice, she is a professional.
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Sof'ya • Facelift

Israel
Feb 7, 2025
Verified review.
It's a nice small clinic. I will start with the supervisor: Karina, a wonderful girl, very friendly and professional, I was delighted with her. The nurses are mostly adult women with a lot of experience. The night after the operation I was pleasantly surprised that after pressing the call button I did not have to wait for them to come at all. The surgeon and anaesthetist are professionals.
Experienced nursing staff and a wonderful supervisor Karina
You need to be prepared for the fact that different countries have different ways of providing medical services. (This is not a disadvantage, it is a fact that should be treated with understanding :)).
About Bookimed service
Great platform. Very fast and professional response. My supervisor Christina, a wonderful girl, a great specialist, I am very grateful to her for her help
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Elena • Breast lift

Austria
Nov 9, 2024
Verified review.
I was satisfied with everything. The staff literally led me by the hand to all the examinations. Dr Alexandra Luniewska listened to all my wishes and applied them during the operation. I can't say 100% yet, as it is 9 days after the operation, but based on what I can see, I am satisfied with the result.
About Bookimed service
I would like to thank the staff at Bookimed, special thanks to my supervisor Vera, who stayed in touch with me from the choice of clinic to the post-operative period.
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Nataliya Nikulina • Breast augmentation

Germany
Oct 5, 2024
Verified review.
The clinic is well equipped, very clean, the staff is attentive. The hotel was very close by. The disadvantage I can call too short consultation on implants before the operation and lack of contact with the doctor after the operation. The doctor comes only for the operation. But everything went without complications and I received proper care. The nursing staff is very attentive, helpful and polite.
Comfort, cleanliness, equipment, nursing staff and coordinators.
Insufficient time to consult a doctor. Lack of contact with her after the operation. The doctor comes only for the operation and after the operation I had contact only with the nurses. They took photos during the dressing. Probably for the doctor.
About Bookimed service
The operator was very quick to respond to my questions. Good work
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Iryna • Urological examination with MRI

Ukraine
Jun 4, 2024
Verified review.
I would like to highlight the work of our supervisor Egor and express my gratitude to him for his help and professional work! From the first minutes of communication, we felt that we were in safe hands. All questions were solved quickly and professionally! Egor, showed excellent professional and human qualities! The clinic was selected according to our request and on the day necessary for us to visit We had force majeure circumstances, and thanks to the professionalism of Egor, the issue was resolved immediately. In the future we will work only with him!!! Once again many thanks to Egor for his professionalism and brilliantly done work.
Quick resolution of issues
About Bookimed service
We are very grateful for the solution of the issue and the help in choosing a clinic.
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Lewis Jones • Gynecomastia surgery

United Kingdom
Sep 29, 2023
Verified review.
Pros: Transfer service was really good and well worth it in my opinion . Patient co-ordinator we’re very helpful and fluent in English Hospital staff were polite and professional. Cons: Busy hospital corridors, people waiting on stairwells. Equipment seemed poorly maintained, and old in a lot of cases. One room we had to use to sign documents was full of bloody bandages just sitting on table, no co-ordination. When having my blood pressure checked, the equipment had pieces of chewing gum stuck on it - assuming from previous patients ( no attention to detail when cleaning). Advertised as English speaking nurses, but none really spoke English, had to use translator app alot.

Anonymous • Rhinoplasty (nose job)

Switzerland
Mar 7, 2025
Verified review.
Surgeon pleasant kind helpful. However, not very transparent, I asked for a certain result. His assistant and he himself assured me that it was feasible and that I would get it. Nothing at all like what I had asked for and once you have paid the deposit it will be very difficult to get in touch with his personal assistant... fortunately there was the bookimed assistant who was always there to meet my expectations!
Hospital cleanliness. Hospital staff
Lack of transparency for the desired results!
About Bookimed service
Bookimed yes, but not the KCM clinic in
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YUliya • Basic check-up

Poland
Dec 7, 2023
Verified review.
We met at the specified time, the clinic employee spoke different languages and accompanied us everywhere. All diagnostics were carried out as comfortably and efficiently as possible, the clinic staff were very friendly and competent. A complete check-up of the body and consultations with specialists took 2 and a half days, which could not but rejoice. All results were provided in full as quickly as possible. All recommendations and treatments are prescribed. I especially want to express my gratitude to the neurologist, who is a super professional in her field.
Support from the Bookimed operator is priceless)
About Bookimed service
A very attentive consultant, they approached my question with knowledge, very good moral support.
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Sasha Ivanishyn • Gastritis

Ukraine
Dec 6, 2024
Verified review.
Firstly, the examination was at 2 pm, the day before the examination they wanted to postpone it to 11 am. I arrived from another country early at 12 pm. I filled out the documents in 30 minutes and sat in the corridor until 5 pm (I didn't eat anything for almost 24 hours). It was agreed to do an ultrasound and gastroscopy with a biopsy. They only did a gastroscopy. No one returned the money for the biopsy. At first they served foreign clients, they told me to wait until the end of the working day. Horrible attitude. I DO NOT RECOMMEND!!!! Ukrainians for sure... they have a different attitude towards foreign guests..)))
About Bookimed service
Firstly, the examination was at 2 pm, the day before the examination they wanted to postpone it to 11 am. I arrived from another country early at 12 pm. I filled out the documents in 30 minutes and sat in the corridor until 5 pm (I didn't eat anything for almost 24 hours). It was agreed to do an ultrasound and gastroscopy with a biopsy. They only did a gastroscopy. No one returned the money for the biopsy. At first they served foreign clients, they told me to wait until the end of the working day. Horrible attitude. I DO NOT RECOMMEND!!!! Ukrainians for sure... they have a different attitude towards foreign guests..)))
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