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KCM Clinic: Patients Reviews and Experience

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KCM Clinic
4.2 / 5

91 patient verified reviews

Patient reviews

4.2
Good
91 patient verified reviews
1 star
0%
2 stars
10%
3 stars
30%
4 stars
10%
5 stars
50%

Anonymous • CT of the chest

Aug 1, 2024
Verified review.
I appreciated the prompt appointment scheduling process. However, I haven't received what I paid for, or at least I don't know if I have yet. We'll see over time. Patient treatment result tracking is slow. There's often a month-long wait for something that should be completed in a maximum of two days, necessitating the need to seek a second opinion and pay for it because I cannot wait so long. Also, bear in mind that many staff members do not speak English, though some make every effort. The clinic appears to be overcrowded with patients.
The speed of getting in apointment, but it feels more like they are interested in getting patients for the money and not really help, at least not very fast
Ensuring giving the patient what is booked and paid for in advance, and be way faster
About Bookimed service
Bookimed has been helpfull allmthe way and tried to help... very professional help and with the understand of my needs

Владислав • Varicocele

Ukraine
Jun 20, 2022
Verified review.
The stay at the clinic went well, the surgeon was polite and courteous. Before the operation, additional examinations were made, which raised the expected cost. There is a good hotel not far from the clinic. The coordinator who prepared the documents for discharge forgot to give me a prescription from a doctor. Accordingly, without a prescription, I could not present medicines. I reported my problem to him via WhatsApp, to which I did not receive any help or even a response from him. A week has passed since the operation and I feel fine and without medication, I hope everything stays that way. Everything was good, except for the mistake of the staff who coordinates foreign patients. Thank you. Bookimed service was satisfied. We were able to find a clinic based on my financial capabilities and current location. Thank you very much for your work.
About Bookimed service
I was pleased with the bookimed service. We were able to find a clinic based on my financial capabilities and current location. Thank you very much for your work. The clinic as a whole is not bad, but the coordinator from the clinic made a stupid mistake, which is directly related to the patient’s health, and did nothing.
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Anonymous • Herniated disk

Ukraine
Jun 25, 2022
Verified review.
I would like to share my experience in the clinic. The most important thing about the operation, I had a huge hernia and before the operation I was warned about the possible difficulties of removal by the endoscopic method, but the doctor advised me to start with it. A very good doctor - Stanislaw Kwiek, has over 16 years of experience in minimally invasive surgery. The operation was successful. The rehabilitologist is a good woman, she told and showed the exercises and a rough rehabilitation plan. Most of all I didn't like the managers. Before the operation, they assured that it was enough for them to show the tickets, that I was flying to them, and you could pay on the spot. As soon as I showed the tickets, they told me that now I need to pay 20% in advance ... Also, the entire price list was thrown off to me only after I threw off the tickets to them. Part of the expenses was covered by the insurance and the clinic had to return the difference. If before the operation they picked up the phone immediately, then after that I could not get through. The money was returned after 2 weeks, but not the entire amount, I did not understand why, as I think it is useless. In general, if you forget about those who make money and talk only about the honey side, then everything is fine. Good doctor.
About Bookimed service
Quite.
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Виктория • Umbilical hernia

Israel
Sep 9, 2022
Verified review.
The clinic is very good, clean and very comfortable, the medical staff is very attentive, all procedures and analyzes are very high quality, the food is very satisfying and tasty, everything is fresh. The doctor is a professional from God and generally very kind and attentive. Thank you for being you, good luck to everyone and health. Best regards, Victoria
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ABDULLA AL-MAKHVITI-KARMELIUK • Gastroscopy with biopsy

Poland
Jan 23, 2024
Verified review.
I am very pleased with the work of the Bookimed team. A team of professionals, everything is at the highest level. I would also like to express my gratitude to the personal coordinator Daria Lisina for her efficiency and quick resolution of any issue I would have addressed
Clinic in Elena Gora I do not recommend
Clinic
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ClientPia Samlan̈d • Endoscopic sleeve gastroplasty (ESG)

Germany
Mar 17, 2025
Verified review.
Everything was very well organised right from the start and the preparations for the operation were very thorough. The doctors were friendly and very committed. My operation went very smoothly. The aftercare was also very good. The staff were really caring. I would do it again and can definitely recommend the clinic to others
After the operation I was immediately told operation finish which made me very happy
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Anonymous • Consultation with a cardiologist

Germany
Jan 12, 2023
Verified review.
Thank you Bookimed for choosing the clinic. The staff is customer oriented, friendly and ready to help us in every possible way in solving the problem. I recommend KSM clinic.
About Bookimed service
Yes, thanks a lot
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Ken Ciecko • Herniated disk

Canada
Jan 24, 2025
Verified review.
Hospital staff were very friendly and helpful. The coordinator was excellent in looking after me and my needs. She went above and beyond her duties to make sure I was looked after in a very busy clinic.
The professional advise and consultations from the staff of the clinic.
Most pamphlets, documents and information not available in English

Niall Mulpeter • Gastric balloon

May 20, 2024
Verified review.
It was good over all. I was not happy with post procedure. Handed a perscription. No guidance where to go to get it. When i was leaving i had to go to desk. No nurse or doctor checked me after. Felt alone.

Светлана • Abdominal MRI

Oct 15, 2019
Verified review.
Hello. The meeting was held at a good level. But 2 weeks have passed and there are no results yet. They gave only a disk. I need sizes, etc.
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