Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'