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Austria, Vienna

Consultation with an ophthalmologist in Vienna General Hospital (AKH)

4.5
19
Doctor 4.9
Facilities 4.6
Staff 4.8
Language assistance 4.5
Support 5.0
4 accreditations
hospital certificates of quality
94% Patients
recommended this clinic

About the clinic

A consultation with an ophthalmologist at Vienna General Hospital (AKH Wien) in Vienna, Austria, provides a specialized eye examination at one of Europe’s largest medical centers. The clinic serves as the national referral point for complex cases that other hospitals cannot manage. As an ISO 9001 certified facility, the hospital follows externally verified quality management standards for all diagnostic services.

Diagnostic process and requirements

The ophthalmology department follows a stepped care model to manage patient flow and prioritize specialized cases. Patients must follow specific steps to receive an evaluation:

  • Specialist referral. An ophthalmology specialist must provide a referral before a hospital consultation is booked.
  • In-person examination. All consultations are conducted at the hospital; medical advice is not provided through email.
  • University Clinic setting. The examination takes place at the University Clinic for Ophthalmology and Optometry on level 8i.
  • Academic expertise. Consultations are led by university professors and researchers, including Assoc. Prof. Claudette Abela-Formanek.

Clinic capabilities

Vienna General Hospital functions as a primary research and teaching institution for the Medical University of Vienna. It houses approximately 1,600 doctors who work as both practitioners and university professors. This academic environment supports the diagnostic process with high-tier equipment and research-backed methods. The facility is the most highly equipped hospital in Austria, acting as the final point of referral for the most difficult diagnostic cases.

Patients who have a referral from a local eye specialist can request a consultation through Bookimed to begin their diagnostic journey in Vienna.

Highlights

1800 Year of foundation
1600 doctors
630000 patients per year

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Vienna General Hospital (AKH)
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hospital accreditations of quality

International Organization for Standardization certificate for Vienna General Hospital (AKH)
International Organization for Standardization
CH, International Organization for Standardization certificate for Vienna General Hospital (AKH)
World's Best Hospitals 2026 by Newsweek certificate for Vienna General Hospital (AKH)
World's Best Hospitals 2026 by Newsweek
US, World's Best Hospitals 2026 by Newsweek certificate for Vienna General Hospital (AKH)
World's Best Hospitals 2025 by Newsweek certificate for Vienna General Hospital (AKH)
World's Best Hospitals 2025 by Newsweek
US, World's Best Hospitals 2025 by Newsweek certificate for Vienna General Hospital (AKH)
ISO 9001:2015 Quality management systems certificate for Vienna General Hospital (AKH)
ISO 9001:2015 Quality management systems
, ISO 9001:2015 Quality management systems certificate for Vienna General Hospital (AKH)

Vienna General Hospital (AKH): more details about the clinic

Austria, Vienna

Vienna General Hospital (Allgemeines Krankenhaus, AKH Wien) is the university hospital of the Medical University of Vienna, located in Vienna, Austria. Founded by Emperor Joseph II in 1784 and rebuilt as a modern medical campus opened in 1994, it is run by the City of Vienna and treats patients of every kind, from routine care to the most complex and rare conditions that other hospitals refer here.

A Medical City

Often described as "a city within a city", the AKH campus houses 29 university clinics, 35 clinical departments and hundreds of specialised outpatient clinics under one roof, along with its own laboratories, pharmacy, shops and restaurants. It has 1,691 beds, including large intensive care and intermediate care units, and 56 operating theatres. Around 1,600 doctors and 2,700 nursing staff work here, treating around 630,000 patients each year. Because the hospital and the Medical University of Vienna share the same campus and staff, patients are treated by doctors who are also researchers and university professors in their field.

Cancer Care

Together with the Medical University of Vienna, the AKH runs the Comprehensive Cancer Center (CCC) Vienna, which brings every cancer specialty together and treats tumours of all types, including rare and advanced cancers. Diagnosis, surgery, radiotherapy, chemotherapy, immunotherapy and targeted therapies are coordinated in interdisciplinary tumour boards, and patients can access new treatments through clinical trials that are often not available elsewhere.

Complex Surgery and Transplantation

The AKH is a national referral centre for complex and high-risk surgery across neurosurgery, cardiac and vascular surgery, thoracic surgery, abdominal and cancer surgery, orthopaedics and transplantation. It performs kidney, liver, lung, heart, pancreas and bone-marrow transplants, and its lung transplant programme performs approximately 100 transplants annually.

Research and Innovation

As a university hospital, the AKH combines patient care with medical research and teaching. Many diagnostic and treatment methods used worldwide today were developed here, and its close link to the Medical University of Vienna means patients benefit from the latest scientific advances. A new Center for Translational Medicine on the campus further strengthens the path from laboratory research to patient treatment.

Recognition

The AKH is a member of the European University Hospital Alliance, a network of university hospitals in Europe focused on highly specialised medicine and research. Its guiding words, taken from its foundation in 1784, are "Saluti et solatio aegrorum" — for the healing and comfort of the sick.

International Patients

The hospital treats patients from Austria and abroad, with an information centre to help with enquiries and orientation on the large campus.

Additional services
Language assistance
Available
free
Accommodation
Hotel (apartments) near the clinic, billed daily

Patient reviews

View 19 reviews
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Vienna General Hospital (AKH) overall rate includes
4.9/5
Doctor
4.8/5
Staff
4.6/5
Facilities
4.5/5
Language assistance
5.0/5
Support

Anonymous • Consultation with an ophthalmologist Ukraine

Feb 20, 2020
Verified review.
Verified review.

I liked the doctor

I didn’t like the moment that we were eventually recorded to another doctor. I liked the doctor, but we did not have an examination, that is, only a consultation, in general I did not get exactly what I wanted. Lor did not like it at all, did not receive any new information from him, was not happy with the translator, most of what we said he did not know and did not translate
Show original

Дмитрий Бойко • Consultation with an ophthalmologist Ukraine

Mar 14, 2024
Verified review.
Verified review.
Service
Everything is fine

Währinger Gürtel 18-20, 1090 Wien, Austria

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updated 10/28/2026

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