Laparoscopic nephrectomy in Germany — get 3 personalized clinic matches

From the bottom of my heart I want to thank Professor Gross, as well as all the staff of the Asclepios clinic in Hamburg for their high professionalism, efficiency, sensitivity and attention to patients. About a month ago left an application on the site bookimed, within an hour I was contacted by coordinator Katerina, immediately offered several clinics specializing in oncourology. The choice fell on Asclepios in Hamburg, in particular, Professor Gross. Within a week, thanks to Katerina's efforts, prof. Gross, determined the tactics of treatment and already in a week there was immediate operation. There were some doubts that the nephrectomy could be performed laparoscopically, but the golden hands of prof. Gross know their business. The postoperative period went smoothly, recovered quickly. During the week of the stay, there were no complaints about the work of the staff: attentive, sensitive and affable. Conditions are more than comfortable. The language barrier was not a problem due to the well-coordinated work of the translators Lydia Goncharenko and Vladimir Fissenko. Separately, I want to once again express my gratitude to coordinator Katerina, who was always in touch, quickly resolved all sorts of difficulties.

With great gratitude I would like to leave this review about the Bookimed team, and in particular about my coordinator Olga Romaniuk, who helped me with the choice of clinic, carefully considering all my requests and nuances of future treatment, was always in touch with me. Olga has a high level of empathy and desire to really help! Thanks to her, I chose Asklepios Barmbek Clinic in Germany and I have not regretted it one bit! I was operated on by a talented surgeon Ursula Scholz, who performed the operation with jewellery and professionalism. Conditions in the clinic are quite good, the ward has everything you need, the medical staff is very polite, nurses many times after the operation came into the room and asked if I need anything and everything is fine. Special thanks to the International Department of the clinic and my interpreter Lydia, who accompanied me at all stages of preparation for the operation. I would like to note that all questions concerning payment for medical services were discussed in advance and fully corresponded to the initially agreed amount, with the issuance of relevant documents and cheques. Nobody demanded any preliminary money transfers from me before the initial visit to the clinic. The payment was made in the clinic itself. I would like to summarise my experience with the Bookimed team: if you want to receive qualified medical care abroad, you can really trust the Bookimed team, which works honestly and professionally, as I was convinced by my experience!

With the organization of medical services, everything went clearly according to the previous plan. Tatyana, the representative of the company, is very communicative, explains everything, no complaints, even came at 7.30 for the procedure, although there was no translation. I made a slight remark, the price for some services was not announced to me , but in fact it was added... These side effects must also be voiced before the trip...... The hospital is on the level, I felt calm there, I have complete trust in the doctors, you can calmly go for treatment.....

I am writing a review for those people who are in the same difficult situation as our family. Just want to warn, think before you go here. They did not help us ... Moreover, now we understand that they simply did not tell us the truth, promised treatment that everything would be fine and we believed in it, sincerely! They didn’t save on treatment, did everything they recommended, but they just cheerlessly pumped chemistry and prescribed unnecessary consultations like a physiotherapist with charging a hopelessly sick person !!! The company "phoenix" is a soulless creature with the function of receiving money, I don’t even know how to call them anymore ... Doctor Professor Eger also smiled on detours and said that everything would be fine and didn’t even tell the family that the situation was getting worse, she appointed procedures ... As we now understand, everything was clear for a long time, we just wanted to be "treated" because we paid. They tortured our daddy heartlessly and cynically for money !!! Curator Stoyanova stopped responding to letters and the phone immediately, as soon as they informed her that the patient no longer exists. NO ONE! neither she, nor "phoenix", nor the clinic, they even expressed condolences ... It hurts to realize that nothing human is left in people ... We scolded our Russian doctors, and they just told us the truth right away

It is necessary to conclude a legal agreement between the intermediary company Talvin, the clinic itself and the patient with a detailed indication and justification of the prices for the services of both the clinic and the intermediary company Talvin.

I really like the doctor's approach, very friendly and made me feel comfortable. He was willing to hear my questions and explained the whole procedure and post operation requirements. The doctor's personal assistance was also in the call and immediately after she contacted me to ask if there all was ok and if there is anything else I needed to ask.

Not good. The people that I had appointments with did not show up. I met with others who seemed to doubt my records and then claimed that my medical imaging showed no problems whatsoever. I returned home and now seem to have pneumonia in the top of my lungs around the vertebra that are known to have lesions (T1,T2,T3). I consider your service to be a fraud.

I liked absolutely everything from the level of medical care to the attention to my requests!

Our consultation went as expected. We had an online appointment with Prof. Dr. Gross and his assistant (in the background). Both were very helpful and friendly. The expertise of Dr. Gross was valued and very much appreciated!

the operation was successful