Andreas Sesterhenn

I remember my conversation with the surgeon clearly. What stood out most was that he was honest about the risks and complications, which set a transparent tone for the entire process of getting my VP shunt. So far, I'm feeling about as expected in my recovery. The clinic staff has been supportive and they stayed in touch with me after the surgery. I can also confirm there were no additional expenses on top of what was originally quoted. Everything was handled well. My one piece of advice for a future patient would be to bring plenty of reading material for the downtime.

Having made an initial enquiry on line, I was impressed by the follow up and treatment proposals and costs I did some research and determined that I needed to get the very best medical attention It was a great help to have somebody with me during the day of the tests, sorting my papers and dealing with translation. Absolutely invaluable Everything was explained to me in detail My only comments are that it would have been good to have been informed about the number of nights stay in the hospital I expected an overnight stay after the procedure In fact for good reasons it was a total of three nights

Thank you very much for providing me with all the necessary assistance and support at every stage: choosing a clinic and doctor, accompanying me upon arrival at the clinic and introducing me to Professor Korillos, providing the necessary translations and detailed explanations of all stages of treatment, and answering all my questions both inside and outside the clinic. In addition to being satisfied with the level of professionalism of the medical staff, the equipment and the capabilities of the clinic, I would like to note the comprehensive assistance provided by BOOKIMED manager Anastasia and our coordinator at the clinic, Alexandra, for their support at all times: from arrival, accommodation, translations and explanations, to always being available and helping with all questions - from the necessary route to obtaining all the necessary medical documents.

There was an operation on the soft palate and a gastrocheck. The professor surgeon, a conscientious and attentive person, did an excellent job. There would be more such specialists. I have questions for the accompanying Russian office, nurses and ultrasound doctor: 1) The catheter was installed only the fourth time, and as a result, I now have a damaged vein in my arm that can no longer be restored 2) the ultrasound doctor found two cysts in the thyroid, 1.2 cm each , although this had never happened before, upon arrival home I did a double check, the cysts turned out to be 1.2 mm each, perhaps in the conclusion the comma was placed in the wrong place, or the fact that the doctor was very young 3) support and organization for 3, they took payment for a separate fee, but except for me there was also a man. They promised to recalculate, but they never did, after 3 months. Then I sent photographs to show them to the professor to make sure that everything was ok with the larynx, I first checked whether it was possible to send them. I've been waiting two weeks for an answer, and now they're completely ignoring me. The impression is that after receiving payment, attention and interest in the patient ends.