Promised to return with genetic test results within 2 months - it's already been 4, and there is no feedback. It feels like they have lost them altogether.
Attitude and empathy towards the patient
Lack of follow-up communication
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Olha Vasik • Abdominal ultrasonography
Ukraine
Dec 3, 2024
Verified review.
A comprehensive examination in a short period of time. As I came from another country, my visit time was limited. Qualified staff. Availability of an interpreter and subsequent translation of examination results.
I had previously arranged for the check-up to be on Saturday, and I would be able to undergo a complete examination. At the end of the visit, I was informed that the therapist had left and there was no opportunity to see another one. I was upset because I had many questions and wanted to receive the doctor's prescriptions and purchase medications that same day in Istanbul. Since I cannot buy medications in Norway and prescriptions from another doctor are not honored there. However, the translator told me they could not help and suggested an online consultation (by this time I had already returned to Norway). The doctor prescribed the medications, and I asked the translator to write the prescriptions in print so that I could read and look for analogs, but my request was ignored twice (on different days) until I contacted the staff member I had communicated with before coming to Turkey.
About Bookimed service
Satisfied with Bookimed's work. The consultant selected the perfect option for me. Explained the preparation and procedure rules, as well as the timing and cost.
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Anonymous • Sarcoma
Feb 2, 2024
Verified review.
The doctor was knowledgeable but organization of the appointment and other things were disorganized. Some information that I had already sent the doctor did not have it. But all in all everything was goof
Doctor was knowledgeable
The staff seemed disorganized a bit
About Bookimed service
Bookined is a fantastic platform! My consultant was emphatic and very helpful when I needed anything. She responded quickly to my questions to my questions but a bit slow at some point. But all in all she was amazing. I will definitely have her again
Anonymous • High intensity focused ultrasound ablation (HIFU)
Ukraine
May 30, 2025
Verified review.
The most thorough examination was carried out and recommendations for further treatment were made
level of medical service, attentive and friendly staff and attending physician. Detailed description of the results of the procedures carried out
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Ol'ga • Consultation with an oncologist
Ukraine
Feb 13, 2026
Verified review.
Everything was conducted at a sufficiently high level.
Appointment Scheduling
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Lisa Arnold • Consultation with a gastroenterologist
United Kingdom
Oct 4, 2025
Verified review.
I’d like to say a big thank you to the translator very good making you understand everything very nice Lady very clean Hospital
Nilab • Stem Cell Therapy
United Kingdom
Aug 3, 2022
Verified review.
They made a big issue about accepting GBP and didn’t let me leave the hospital until payment went through. Staff were rude and the translator Muhammed is ignoring my messages asking for a revised letter.
About Bookimed service
No. They made a big issue about accepting GBP and didn’t let me leave the hospital until payment went through. Staff were rude and the translator Muhammed is ignoring my messages asking for a revised letter.
Виктория • Epilepsy
Israel
Mar 11, 2020
Verified review.
In general, the clinic as a clinic, a lot of people, everyone is busy. Queues The translator decided the speed of the queue. Everything is fine. They took only consultations with doctors. I can not say on it their level of professionolism, only on treatment ... In general, it’s normal.
About Bookimed service
Satisfied. There the stars indicate a recommendation for us.. Once we were writing about a clinic and I thought these stars were about it... Correct us, is it the clinic or you
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Anonymous • Consultation with an orthopaedist
Kazakhstan
May 18, 2022
Verified review.
Many thanks to Dr. Ismail Olutlu. As well as the translator Alisher. I don’t regret a single gram that I ended up in the memorial clinics. The chamber is perfect. The staff is great
About Bookimed service
Yes
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Mohammad • Consultation with a urologist
United States of America
Jun 12, 2025
Verified review.
I came from USA specially for this hospital and it was nice experience with the doctor and staff translator. I recommend this hospital to everybody
