Best Clinics and Costs in Kufstein 2025

We are really grateful to Bookimed for helping our dream come true. My daughter was diagnosed with strabismus lazy eye problem when she was 1,5 years old, now she is 10 years old. After treatments with patching and wearing glasses her eyes still didn’t fully straightened. That’s why recently we decided to do surgery and started searching best doctors and hospitals around the world online. While searching from google I found Bookimed services. First, I thought it’s an automated bot, but then suddenly Hanna medical assistant replied to me saying that she is a human. I still didn’t believe, then she offered to talk through phone call and we discussed our needs/expectations. Since then around 1 year Hanna was keeping in touch with me supporting with arrangements of our daughter’s eye surgery. Through Bookimed we were able to book an appointment with Dr. Stifter, the best paediatric eye doctor in Vienna, Austria and she conducted the surgery herself and her team. All doctors in her team are professionals, Dobling hospital is very clean and well equipped. Surgery costed for us €10000 with one night stay at the hospital. One just small negative thing is after surgery check up at Professor Stifter’s office costed another €400, in my opinion is a lot, where we also additionally paid €500 for before surgery check up at the same place. In overall, surgery was successful and we are thankful to Bookimed services(the cost for Bookimed services was included in the total amount of €10000, around € 1800 for patient management services).

I was not in the hospital. I asked just a second opinion. I was very disappointed, because I was working a lot to translate all the documentation into English, and finally I was discussing with doctor only 10 minutes, and the level of the discussion was very poor. Practically I did not get anything for 400 EUR.

Reply from Professor Johaness Drach:
Second opinion is given on the basis of a thorough analyses of provided medical reports. The procedure lasts as long until all questions of the patient have been clarified. If necessary specialists of other disciplines are also involved. The patient always receive a written statement.

I'm 32 years. Left-sided coxarthrosis. I was looking for options for superficial endoprosthetics. I turned to bookimed and I was offered a clinic in Austria. The operation was estimated at about 30-32 thousand euros, but since the technique is innovative (ceramic surface prosthesis for young patients), I agreed. Before that, I several times discussed what kind of operation we are talking about with the contact person from bookimed (Roman) and the doctor. Upon arrival in Austria, Roman met me. A very pleasant and caring person, I am very grateful to him for his help and a warm welcome. The next day after arriving in the morning, I ended up in the clinic. I went through all the necessary tests, and they brought me 2 contracts for signing, 1 from an anesthesiologist, the second for prosthetics. I noticed that the contract for Hip Replacement (replacement of the hip joint), and I was going to the Hip Resurfacing procedure and I had doubts. Two nurses forced me to sign a contract, but without communicating with the doctor, I refused. After Dr. Stefan Malkowitz came, I started a conversation with him about the procedure, as it turned out the doctor deceived me and wanted to do a regular total arthroplasty. He skillfully tried to manipulate on the patient's weaknesses (you will quickly recover, you will not have any pain, etc.) in every possible way, avoiding a direct answer about the prosthesis. As a result, it turned out that he did not do such a procedure (Hip Resurfacing) and began to move out, that he did not understand me. In fact, he was given all the information about the procedure that I wanted to do, the doctor apparently thought he could do it. In fact, I spent 2 days of which 11 hours spent on the road. A bunch of stress and pain nerves in the leg. From here I learned several lessons: 1. Read the contracts that are slipped to you for signature. 2. Discuss all the details several times before the trip. 3. In Europe, people are deceived in the same way as elsewhere

the trip to the clinic was usually. I got advice, paid a doctor, translator and intermediary, did not receive receipts for these payments. But I don’t understand what the bonus actually consisted of, which I ordered through Bookimed and how to really get it. After this trip, I again received a letter about the bonus, but, in my opinion, these letters really do not cost anything.

My opinion is that, even though it's a business the core of it is the desire to help people who want to regain their health as much as possible back, the emotional intelligence and a necessary level of empathy and expertise which everyone from the clinic showed me.

I was very satisfied with the level of the doctor's consultation, I hope the treatment will also be effective, but the organization wants the best. I've been waiting for a written doctor's opinion for a week now. Consultations and examinations did not follow the schedule.

I had a terrible experience. Dr. Zielinski was dismissive and rushed me, he hasn't answered my questions and he asked me for more tests in order to speak about treatment plans when I was told previously that I didn't need any tests in order to proceed with the consultation and receive a treatment plan. He didn't bother to explain the disease or treatment options. I was looking forward to speak to him and I put so much hope. I needed someone to explain and guide me. I was left with such a bed feeling after the consultation. No empathy and no professionalism. Bookimed apologise but they said that they can't do anything because I paid directly the clinic, even if they are the intermediary they don't take responsibility, so be very careful when booking any services. I wasted 400 euros for 10 minutes that I was trying to make a few questions in order to get some value for the money but the only thing I got was disappointment, frustration, stress and time waste for arguing. I asked for at least to have some questions asked in writing so I could get something back for my money, but they refused, and they said that the consultation was compleated. In the first place, they said that I had a second consultation for free because it wasn't compleated, and then they said it was a mistake and the consultation was compleated. Please be careful where you spend your money and put your hopes because they don't care about taking advantage of ill people in order to make money. Probably are not all the same but my experience was awful and I am very disappointed. Some become doctors because they want to help people and others have no feelings or empathy. I hope this helps whoever is reading and I hope you find a better option than I did with a doctor that cares and will help you. God bless.

From the very beginning, things went smoothly, clearly and quickly. Very pleasant conversation, no waiting, clear information about payment and with, the outcome exactly as agreed. A great advantage and relief is that before the actual payment and the continuation of the treatment, the doctor's CV is offered, it is not that you are forced to cooperate with a certain one.

Hi my name is vasile lupan date of birth 01 01 1991 and i have big problem with my shoulder and arm no have power atrofy muscular. In date 13.08.2018 i visit privit clinik viena me belive there my problem is ready finish but no. I visit privit clink but tell me about my problem maybe after 5 years have somerhing solution

Everything was clear, understandable and prepared. The clinic is very cosy.

The trip to the clinic went smoothly and without incident. We were met at the airport, helped with renting an apartment on a daily basis and introduced us to the clinic. Special thanks to Roman Baranov for his very necessary and qualified assistance, his willingness to help and solve all the problems that arise, both in terms of logistics and in terms of medical service.

Hello. I just wanted to mention some of the things that happened, so that your team is in the loop of what your customers are going through. I was contacted by Dr. Sadeq, which was very pleasant to communicate with. Roman on the other hand, was not clear about anything from the beginning. Saying “don’t worry, it is okay.” After confirming the doctors, and sending all my medical files 2 weeks ahead of time, I came to realise that the doctors have no idea about my condition. I walked in to a confused doctor, not even knowing that I have heart failure. I saw this as quite unprofessional that they haven’t even had time to review my documents. Once the doctor asked for my files, Roman did not have them, and I was forced to give a brief summary of what happened. This made me feel that my case was of no interest or importance to the representative. After finally managing to see the surgeon, he said that was the only day he was available (March 2nd), and that he was flying for work elsewhere. He had asked me to come back on the 16th of March. I could not believe that, as I have paid for tickets, plus hotels for two people (my mother joining) for 10 days in Vienna, when the doctor is not even there to do the surgery I was supposed to do. Do you know what the costs are of this mishap? After that, we ended up seeing another cardiologist recommended by the cardio surgeon. He was great, but when we came back the next day for ROman’s set appointment, it turns out there was no appointment, and he “had to go” and left me to deal with the hospital. The communication with Roman was horrible. I was just waiting in the lobby for 3 days not knowing what will happen, what are the fees, and no warnings or consultations. Especially when an x-ray costs 2,500 euros, I would have appreciated an initial warning of the costs. Not just “come pay” style that he has. That is as much as the biopsy, which I will still have to do in the future. I have experience with companies like yours, but the unprofessionalism, lack of communication, and unorganisation is unprecedented. I am going out of my way just to clarify what my experience was with your team, with handling things. The hospital and doctors were great. It was just the missteps by Roman that was upsetting.

I didn’t like the moment that we were eventually recorded to another doctor. I liked the doctor, but we did not have an examination, that is, only a consultation, in general I did not get exactly what I wanted. Lor did not like it at all, did not receive any new information from him, was not happy with the translator, most of what we said he did not know and did not translate

I was very satisfied with the overall service. The medical team was top. Everything clear, the medical was fluent in English which made our understanding of the problem much better. The staff was very friendly and welcoming. Absolutely satisfied with Bookimed services. Both Angelina and Daria were very helpful, eager to assist. The Bookimed agent that waited for us at the clinic was very polite and also very dedicated. We had a fluid situation in requirement to see another doctor after the one that we had planned and the agent helped us and made it possible within 30 minutes. I would absolutely recommend Bookimed to everyone.

Firstly, the doctor listened to us very well, talked to the child and I liked it, examined from different sides and neurology and other directions, asked the child questions about what she liked. I am very pleased. The doctor spoke to us as parents. She advised us to take more gentle drugs, advised us to start monitoring and only then draw conclusions. I'd like to maintain our contacts and communication in the future. I also want to say a special thank you to Svetlana, who helped us make the choice of the clinic from Bookimed, she became for us as a mother during the communication, and also many thanks to the clinic coordinator Alexander. In the future, we will apply for Bookimed services and recommend it to friends.