Incisional hernia repair in Istanbul — get 3 personalized clinic matches

I would like to sincerely thank the Bookimed team for their assistance in finding a clinic and doctor in Turkey. I faced a fairly complex task: it was necessary to find a highly specialized surgeon with expertise in treating and performing surgery on finger joints. Finding the right specialist on my own proved to be challenging—there is a lot of information available, but it was essential to select a doctor with the necessary specialization and experience. The specialists at Bookimed paid close attention to my request. They did not just suggest a few clinic options, but helped me navigate the information, chose an appropriate medical institution, and found a surgeon with the required profile in Turkey. I was provided with a personal coordinator, Olga. I especially want to highlight the promptness, attentive service, and individualized approach. They remained in contact with me at all stages, answered questions, assisted with organizational matters, and provided necessary information. This was particularly important to me because dealing with health issues and upcoming surgical treatment, one wants to ensure they are turning to reliable professionals and are in safe hands. Upon arrival in Istanbul, everything was top-notch—transfer service, interpreter, coordinators, doctor consultations, and surgery preparation were all meticulously planned, leaving us with no worries. The surgery went excellently; even before the procedure, they ensured I was well-prepared. I didn't even notice how I ended up in the operating room. I woke up post-operation in the ward where my husband was waiting for me. The excellent surgeon, Levent Yalçın, conducted the surgery, accompanied me at all stages, and always answered questions. The staff at Group Florence Nightingale Hospitals was very polite and responsive. They regularly checked on my well-being, measured blood pressure, and temperature. The conditions in the room were like a 5-star hotel, or even better, with additional amenities available in the restroom for patients. I would also like to thank Alisher, the international department coordinator, for his kindness and responsiveness, and interpreter Darya for her support and assistance in communicating with the doctors and staff.

The co-ordinator stayed in touch and held my hand through it all. The clinic was like a 5 star hotel, really clean and modern. Staff were very attentive and nice. Dr Aysel Pashazade was professional but warm and really knows her job. I am very happy. And after my surgery and discharge from the hospital, they were there with me. I always got a response back from them no matter how late it was and that for me was equally important because you knew they genuinely love what they do and want to make a difference

I couldn’t fault anything

Excellent communication with the coordinator. Everything was booked for me - the procedure, hotel & ALL the transfers. I didn't have to worry about anything once I was in Turkey.

Nothing negative to report.

Every part of the Process was Good when it started to GREAT by the Time the Surgery started to the Care I received before and after the Surgery itself.

My Only Complaint was not all the Staff Spoke English. But we made it.