Now two months after surgery, I am quite happy with the shape of my new eyelids
The medical team members are so friendly and helpful. Although I speak zero Korean, I can sense their passion and empathy, which dramatically reduced my anxiety to go through the surgery. They are very supportive from the right beginning to the end when I left Seoul. And big thanks to the assistance from Yena, who provides detailed before and after care instructions rather than just working as an interpreter.
Now two months after surgery, I am quite happy with the shape of my new eyelids. They look much younger and alert.
About Bookimed service
Very friendly and supportive medical team although I don't understand Korean at all. Two months after surgery, I am quite happy with the result.
"Testing, organization, time accuracy at a high level"
The ward is excellent, the attentive staff, the surgeon is a master of his craft, testing, organization, time accuracy at a high level. It’s bad that there is a lack of Russian-speaking staff, without English knowledge it can be difficult to explain what is needed, the Russian-speaking Yako-coordinator is busy and it is difficult to find it urgently. The kitchen could to be more European, but enough food and quite tolerable. I ordered the interpreter when I met at the airport and departure separately.
Service at the highest level!About the Doctor: I want to say a big thank you to my coordinator Lydia
I was in Severance on May 27, 2019 at a reception by the oncologist's homolog, and on the same day mammography and ultrasound of the mammary glands were done. For the conclusion they said to come on June 5th. I want to say a big thank you to my coordinator Lydia, I went everywhere, translated, sat and waited in queues with me. Service at the highest level! Today, on June 5, I came back to the homologue and she looked at the pictures and said that all is not well worry. And in Russia, they saw a tumor from somewhere. I was also given a disc with ultrasound and momography and a conclusion in paper in English. Thank you all and thanks to bookimed.com! This is not a hoax, really help people. I wanted to share a photo of the clinic and the coordinator, but something is impossible to expose them.
About Bookimed service
Yes, the service is top notch! I didn’t even expect it to be so clear and fast.
The high level and quality of medicine in the clinic Severence city of Korea.
The clinic is huge, everything is beautiful, clean.
Our doctor really liked, quickly and easily found a common language with her and came to a single solution to our problem.
Thanks to the Bookimed website for the organization and a special thanks to the coordinator who quickly responded! We will go with you and advise others !!!
The competence, careful attitude and attention to every little detail is what I really liked
I would like to thank my doctor for his careful attention to my difficult situation. The competence, careful attitude and attention to every little detail is what I really liked. Now I am still recovering and the final result is still far away, but I believe that everything will be fine. I would like to mention my coordinator-translator Jena. She is a very nice girl who helped me during my stay. Kind, nice, responsible and competent. She made me feel very comfortable. Thank you very much to the doctor, Jena and the clinic staff for everything. I will definitely recommend to my friends.
About Bookimed service
Great app that helped me find a good clinic. Thank you.
It has been the best experience bar none in terms of getting best results for my medical needs
It has been the best experience bar none in terms of getting best results for my medical needs.
Great clinic
Great doctor
Great staff !!
I was well-cared for during my time there.
The entire clinic from procedural surgery, to medical care, and staff.
N/A
About Bookimed service
Prompt and returning my inquiries in a timely manner. I was able to contact Bookimed if I thought there might be issues. But there was none.
The staff was extremely friendly and allowed me to sit in a different room to be more comfortable while reading and waiting for my operation
I liked having an interpreter with me during the visit. That surprised me in a good way, for I wasn't expecting that service on the day of. The staff was extremely friendly and allowed me to sit in a different room to be more comfortable while reading and waiting for my operation.
Jimena here on Bookimed have been the best!! She always check up with me if I was feeling okay, and gave me a lot of support! I really appreciate that❤️ so Himena is the best!!
First, I wanted to say that Jimena here on Bookimed have been the best!! She always check up with me if I was feeling okay, and gave me a lot of support! I really appreciate that❤️ so Himena is the best!!
The doctor Young min at Very Good plastic surgery is great! He has a a lot of expertise and experience, he’s the head m chef of the clinic as well.
But, Tanya at the clinic she didn’t give me any support at all she was suppose to be there for me and give me support, I did a huge surgery , jaw reduction and a chin reduction, so the doctor cut in my bones.
So when I woke up I was in sooo my agony and pain I’ve never felt anything like it in my entire life, it felt like I had a screwdriver penetrating my temples slow back and forth, it was terrible, instead of being there for me saying everything went good etc they just started to scream “stop crying” wouldn’t even bother to ask why I was crying or if I was having any pain at all
The nurses told me “ you paid for this cosmetic procedure you put yourself in this situation “ when I ask for pain killers. She also told me “I’ve never seen anyone like you, in this much pain, I won’t give you more” like I was lying?
I’ve never had death anxiety before but I thought I was going to die. The sent me home 24h after surgery I was super swollen and scared, I felt betrayed of everyone. I was alone in this country.
When I showed my inspiration photos to Tanya the translator/assistant she laughed.
Even after surgery she didn’t give me any support, I felt in the way, like I was a problem for them.
But it was some good nurses as well x.
Love Matilda
The doctor Young Min
The nurses
About Bookimed service
Jimena was great she always texted we and asked me if I was okay, where I was and etc, without her it would have beeen a lot worse for me. She was really great I really recommend Bookimed.
I would recommend this company and I have not even had the OP
I had issues with my passport, made two appointments and had to canc,I was so embarrassed but the support was so understanding and helpful, I would recommend this company and I have not even had the OP.
Fahad Mawlood - General practitioner. Winner of 4 scientific awards. Served in Western Asia. Former Team Leader of a medical team supporting Arabic-speaking patients. Now responsible for data processing and medical content accuracy.