Best Clinics and Costs in Playa del Carmen 2025

The staff at the hospital were all attentive to my needs and offered excellent service. Even though sometimes there was a communication barrier, they all provided me with the best treatment possible tending to all my needs. They were empathetic and sympathetic. I would recommend this hospital for any procedure you might need. The comfort level and cleanliness of the rooms was great. The fact that a family member could stay with you while you recover was indeed a nice touch as you need a familiar face during this time. Overall, my experience was superb and I would recommend hospital and doctor with his support staff. Service provided was 1000/10.

Dr. Isabella Bernaschina was very interested in truly helping me. She was very efficient and she has considerable experience in the use of stem cells for many different conditions. She believes in what she is doing and has used stem cells herself in the past. She also lives a very healthy lifestyle and encourages a healthy lifestyle to gain the most benefit from treatment. She simply practices what she preaches and she has a long history using stem cells and other modalities to benefit the health of her patients. I was very pleased with her methods and knowledge and I plan to see her again if i need further treatment. I could not ask for more dedicated attention. She followed up after treatment to see how i was feeling and seemed to sincerely care about how I felt after treatment.

At first I was hesitant for the treatment in Mexico but after the meeting with doctor Isabella, my entire perspective changed. She is very knowledgeable, professional and personable. She will explain the treatment and procedure with you in detail. I will not hesitate again to recommend her to any of my friends and family. She will perform the procedure in the comfort of your own residency without having to travel to the clinic. This is very accommodating as it minimizes the interruption if or when you are on vacation. I will be following up with her in the coming months as she is now my go to doctor.

The experience I had with Dr Marroquin far exceed my expectations. I am an American living in Miami, FL. I inquired with surgeons locally before deciding to travel abroad for my deep plane face and neck lift with blepharoplasty. After extensive research I found Dr Marroquin, I read through all the patient testimonials I could find and looked at all his before and after photos. I reached out to him via Bookimed. At first I thought I was being scammed, the people at Bookimed did not speak very good english, I could tell I was communicating with a non native english or spanish speaker. The communications came in at weird hours of the day. After a few back and forth, I said I would not proceed any further without speaking with someone from Dr Marroquins office. That same day someone claiming to be Dr Marroquin contacted me on Whatsapp. I thought for sure it was a scam, so at first I ignored him. In Miami you would have to be dying in order for the surgeon to speak with you directly. I told him I was feeling uneasy and he suggested we set up a video call for later that day, I thought there is no way its going to be him on the phone, and sure enough it was him! He took his personal time on a Sunday to call me. We spoke for almost an hour, and at the end of that call I was 100% sure this was my doctor. He is so down to earth and approachable, he made me feel so at ease. I let him know the next day I wanted to proceed with the surgery, from that point on I only communicated with him. He helped me to schedule the surgery, my preop appointments and made recommendations for recovery houses. In less than a month I arrived in Guadalajara, he met with me the next day and we discussed the surgery in length. At that point I decided to add a lip lift to the procedure. I passed all my preop and had my surgery on August 26th. Dr Marroquin was amazing the day of surgery, he spoke to me in english (which he speaks very well), he made sure I understood every step of the process. Everything went very well, I spent the next 10 days in Mexico recovering at a recovery house. I spoke with Dr Marroquin every day while I was there. I had zero complications and flew home after 10 days to continue my recovery at home. I am 3 months post op and I have zero regrets. I speak with Dr Marroquin every few weeks and keep him updated on my progress with photos. If you are considering this surgery, I 100% recommend having a consultation with Dr Marroquin, he is an amazing doctor and human being.

The hospital advertised was not the one I went to. The operating room was thrown together i my opinion. Hardly anyone spoke English so I had a difficult time with the forms. I didn't even get a copy. After the surgery I was left on my back overnight night and was told I'll be ok. Once finally discharged the next morning, I only received antibiotics and ibuprofen. No instructions on how and what to do afterwards. I felt like they did what they was supposed to and dropped me off in the streets to fend for myself

The surgeon was good but the coordinator Carlo made too many mistakes. 1. Didn’t book continuous days at hotel. 2. As a result, I was kicked out of room the day I was in surgery. . 2. Need more after care days to remove drainage. I was abruptly kicked out of TJ while I was still feeling weak. Needed more days in Tijuana. At least 2 more. Return to America and no one wanted to remove drainage tubes. 3. The day nurse talked bad about me to everyone. The night nurse , Paulina was perfect. I would never recommend surgery in Mexico. No need to go viral with this because all of USA know this. Mexican are much better at picking fruits!

Top notch facilities, very attentive staff and Dr Marroquin was / is available nearly immediately with WhatsApp and addressed all my concerns and questions with a speed and efficiency one can't get in the US. My recovery at FCH Hotel was very good as well. Is in a great area of Guadalajara, totally safe and lots of dining options.

First off, I used Aura Wellness Center, instead of Alice Beauty Clinic. And, their staff was very accommodating and thoughtful - everyone was super nice and considerate, especially Sara and Maria. Sara was the best English speaker there and helped me with everything. Maria was kind, warm, and also a great English speaker. They made it less lonely since I had this journey alone. Through Bookimed, I was assisted by Confidence, she was super thoughtful and checked up on me. She made sure I had connections with my medical coordinator and doctor. My coordinator was named Carlos. He was kind, answering all my questions and even texted me after my surgery numerous time to ensure I was recovering and satisfied with my results. My doctor was Dr. Ayala. I can't say much about him since he was in and out of the surgery room. I met him briefly. And, I'm unsure of my results as I am only one month post-op.

The staff were UNBELIEVABLY kind! I felt I was well listened to, my needs were met, and my results are far and beyond my wildest expectations. If I decide to have more plastic surgery, I will, without hesitation come back here.

I am pleased to be in a helping relationship with Anna from Bookimed. Our discussions lasted several months and she was always very accommodating and generous with her time. As for the rest of the treatment with Juventa, everything went according to plan. On the first day, I received 125 million cells and 6 billion exosomes in the IV (as planned), and 25 million in the joint of my thumb, which was full of osteoarthritis. On the second day, I received IV NAD and a subcutaneous placenta implant. Mrs Bernaschia is empathetic and competent. The work was carried out in a relational, professional and respectful manner.