Discover the Best Clinics and Costs for Lower Eyelid Surgery in Istanbul 2024

Everything was great from the very start, initially I was able to connect with Rabi to communicate details via WhatsApp which was a smooth process and was fast to respond considering our time differences. The best part was not having to worry about hotel stay, transportation etc. everything is included in the costs and they make you well aware of that including the fee if using credit card. There’s no hidden fees or unexpected occurrences. Daniela greeted me on arrival at the clinic, she speaks perfect english and is able to answer any questions from start to finish. She made my stay very comfortable, was there at all hours to answer any questions and was so kind! She is very thoughtful and thorough in providing instructions. Dr. Yavuz Özsular was amazing, made me very comfortable from the beginning. He was there to answer any questions, concerns and I had absolute trust in him. The results post surgery were great, and in time I look forward to post an update of before & after photos as the months progress. Great choice to go with Dr. Soho clinic and the entire team is awesome.

I liked my doctor and translator. The doctor had a kind and reassuring energy to him. There were two things that bothered me about the experience.One was having to wait several hours past my scheduled consultation with him after a 16 hr travel period after being brought directly to the hospital. The second was being told they may have to harvest cartilage from my ear or rib minutes before my surgery after being told they would not have to do that during the consultation. That really stressed me out. They wound up not having to do that but it made me feel like they had not prepared properly. That being said, the surgery went well and I’m happy with the results so far. I’m posting this only a week and a half from my surgery date but so far, so good.

Te experience was something else. At the clinic everyone was amazing but there were also some problems. Bookimed and the clinic did not communicate that efficiently.. there were some problems and the result was me having to reschedule the operation which was nerve wracking because I had everything already booked. Other than that the experience at the clinic was good, everyone is kind and ready to help with everything you need.

I stayed at the clinic for 6 days, good conditions, separate room, 3 meals a day. The medical staff was always on the phone, they helped in any situation. I was surprised that manipulations with blood (taking analyses, treatment of stitches after surgery) are carried out without disposable gloves, for this a huge minus. Consultations with the doctor were also very fast, he was always in a hurry. I had a lot of questions, but half of them remained unanswered. He does his job, but especially does not explain or tell anything. For me this is also a disadvantage.

Before reading this review I want to make is completely clear that Dr. Ozenlap did a fantastic job. He was always present for anything that happened before and after the surgery. His team are amazing and kind. They take the time to help you. After leaving I have contacted him a few times and he responds right away with voice messages. Returning to Canada my post op nurse said my tummy tuck was one of the best she has seen done in Turkey. I would recommend contacting his clinic directly to arrange a consult and/or surgery as I will when I come for additional services. I highly recommend him. I had dealt with Zeneyp through the entire process and she was really helpful but as the date of my arrival approached it was just a bit more difficult. I did land in Istanbul on April 21st to do some traveling beforehand. A few days before I was to leave I followed up with her about my transportation from the airport. She told me it was too early (4 days) to set up the group chat. I then checked in with her the night before I flew out where I got the information. During our messages I confirmed with Zeneyp what my check in and out days would be since I was there a few days before hand. She confirmed I would check out April 24th and return on April 27th to the hotel (as outlined in my iteintery) I messaged the group chat on the 23rd asking when I would be picked up and was told I was not being picked up until the day of surgery of April 25th. I was ultimately charged for this date. When being admitted to the hospital on the 25th I was informed that the anesthesiologist would not go ahead because of the Lithium I take without it being in my system. One of my first messages with Zeneyp was the medications that I take. I was even asked to clarify my use of another medication so I know thought these would be recorded during the intake. While Canada will operate I understand that Turkey does not. If I had been made aware of this I would have received guidance from my doctor if I needed to stop the medication before I left for Turkey. Brining this up to Zeneyp she said that the anesthesiologist doesn’t know beforehand and this is how it works. I am certain that a surgeon and anesthesiologist would look at a file before preforming a surgery, like when it gets approved by the surgeon. Not when they’re walking into the hospital. Notifying the surgeon, etc of meds would have been her job and I Would be pretty confident that she erred in this. I would make sure that all your medications are checked before you leave for the long travel to Turkey so you are not delayed or worse yet, turned away. I was originally scheduled for a tummy tuck with Dr. Emre Ozanlap on April 25th, which was then delayed to April 28th because information about medication I take was not given to him prior to my arrival in Turkey. I was not provided with any reason on why there is no discussion between medical professionals prior to a decent size surgery. No matter how I tried to get a better explanation she would not give me one. This ended up with me having to pay an extra 3 days for the hotel (6 if we include both of the hospital arrival dates that were outlined) and a new flight home. **surgery happens** A couple days after my operation I go for my check up and your medical coordinator, Hisham, asked me about if I was getting lymphatic massages and was surprised I hadn’t been offered any. I was then contacted by Zenyep afterwards and set one up. During my initial massage the nurse was getting my incision tape contaminated (proper health measures were taken by her). I asked if this was ok and she said yes. I scheduled one for the next day and when the nurse saw the dirty tape she got on the phone with Zenyep. They spoke in Turkish so I don’t know what was said. The nurse fully took off my tape and told me Zeneyp would come by sometime with tape and I agreed I could re tape it once I got it. I waited a while and touched base with her with no response so I went and found a pharmacy for the tape because I flew out in a couple hours and did not want my incision just open. I later received a message that it was Sunday and the pharmacy’s were closed. Upon me telling her I just left a pharmacy she told me it was her day off. She was prepared to have me leave with an open incision while traveling over 18 hours. That was my last interaction with her. During the whole entire time she was never was accountable, apologetic or even empathetic. Always dodging any questions for clarification but basically saying “this is the way” The lack of due diligence by her or Doctor K Clinic as a whole could have left me in a worse situation physically than the inconvenience of the financial situation I find myself in. I do not recommend using their service for booking your surgeries. PLEASE MAKE NOTE OF THE ABOVE REVIEW OF DR. OZENLAP.