Dr Phatcharasak Kraisornphongsakul Md

From the first contact messages were replied to very quickly and always followed up with any questions. I travelled from Australia and there was someone waiting for me and took me straight out booked accomodation. We always had someone to pick us up and take us to our destination. All of the staff are very knowledgeable and very friendly I am very appreciative of the staff who were always friendly and welcoming Everything was well planned My experience has been very memorable Thank you

Ice was one of the nurses who collected me from the airport. She was so kind for waiting nearly two hours for me due to a delay I had. She helped me so much after my surgery too. Another nurse Marge was wonderful. She helped with translation and my aftercare, she was so gentle when helping take out my stitches. I thank all of the nursing staff, they were all wonderful in their own way and treated me very well. I wish I could have spoken with the doctor more, he always seemed in a rush, I know he is a very busy man but if he could slow down just a bit it would help the patient care factor improve. But overall I'm really happy with my experience with the ID Clinic team ☺️ I only took two pictures of the inside of my overnight room, the clinic was very clean and comfortable and beautiful 🙏

The operation went well, quickly and painlessly. They provided all the necessary medication to be taken afterwards. The staff were always in touch. After the operation we had several additional check-ups to make sure that everything was OK. They constantly organised the transfer from the hotel to the clinic and back.

I'm very impressed with the outcome. Bookimed assistant was helpful and arrange a virtual consultation with the consultant. While English was not his strong fort, his expertise made up for it. The staff, especially Margi was extremely valuable as she speaks fluently English. Her knowledge and expertise was well appreciated as well as her care and attentiveness. The staff was nice. I did rhinoplasty and liposuction and I'll very impressed with the outcome. Post op care was provided. The nose did not hurt post op in comparison with the liposuction, which was quite uncomfortable. Not painful, numb and tender I suppose. As to the cost, it's fairly competitive.

The language needs to be improved for translation. The doctor needs to spend more time with clients explaining the procedures that will happen. The after care is very intermediate. Any issues raised is hard to explain because of the language difference. A staff are wonderful however I’m not sure about the qualifications felt like I was in an abattoir. Still waiting to see surgeon back in home country as cast taken off to soon and nose is out of shape . Rather concerned but I guess you get what you pay for